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TRANSPORT

How to get and use Denmark’s new Rejsekort app

The new Rejsekort travel app – which will eventually replace the card used on Danish public transport – was released on Tuesday to a limited number of users.

How to get and use Denmark’s new Rejsekort app
Checking in with a card will no longer be necessary for Rejsekort app users. Photo: Ida Marie Odgaard/Ritzau Scanpix

Some 2,000 people were able to download and use the new Rejsekort app following its launch on Tuesday for use on Danish buses, trains, Metro and light rails, the Rejsekort company said in a press release.

The app means that, instead of swiping a physical card over sensors to check in and out of journeys, travellers on Danish public transport will now be able to swipe on their phone to activate a valid ticket for their journey.

Using the phone’s tracking function, the app automatically registers whether the journey is by bus, train, Metro or light rail; the start and end stations of the journey; and whether you changed between form of transport during the journey.

This removes the need to check in a second time if switching between bus and train (for example), as is the case with the physical Rejsekort.

It can also check out automatically or remind you to check out, using a “Smark Check-Out” function. This reduces the risk of overpaying a fare because you forgot to check out – a not-uncommon occurrence for users of the regular Rejsekort.

READ ALSO: Denmark’s Rejsekort to be replaced by app

Although the app was launched on Tuesday, the number of people who can use it is limited for the time being.

That is because Rejsekort is rolling it out in a gradual basis, starting with just 2,000 iphone users on Tuesday. This will gradually be increased to 20,000 over the next week or so, Rejsekort customer director Jens Willars confirmed to DR.

You also need to have the MobilePay payment app for Rejsekort to work on your phone during the initial phase. That is because the first version of the app uses MobilePay to pay for the fares incurred on a given day.

Although you may not be able to activate the app on your iphone, you can still download the app and register for an email alert when the next block of activations opens. You will then be able to set up the app to check in for journeys.

The app is also available for download [though not yet for use] on Android phones and will be rolled out to senior citizens later this year and under-18s in 2025, Rejsekort states in the press release.

It is not yet possible to check in a second person, a dog or a bicycle using the app, as can be done with the card. This feature will be added next year.

Although an app is gradually being introduced, passengers will still be able to use Rejsekort as a card, CEO Kasper A. Schmidt said in the statement.

“We know that there is a group of our current Rejsekort customers who for various reasons don’t want to or are unable to use an app. We are developing a new option for them in the form of physical equipment as it is known from the current Rejsekort,” he said in the statement.

“We will not phase-out the physical Rejsekort until we have a good alternative in place for people who can’t use the app,” he said.

Member comments

  1. Is it necessary to have a Danish mobile phone number, or can it be used with a US phone number?

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TRANSPORT

How you can use DSB app to check in to public transport across Denmark

Denmark’s national rail operator DSB has updated the check-in function on its app to enable passengers to check in for journeys.

How you can use DSB app to check in to public transport across Denmark

DSB on Monday launched a new function on its app that can be used on all forms of public transportation in Jutland, Funen and Zealand.

The app now allows you to pay for your journey and to check in on buses, local trains or metros.

Most transport users in Denmark still use a physical Rejsekort for this purpose. While the Rejsekort is also being replaced by an app, the Rejsekort app is still in the process of being fully rolled out.

READ ALSO: How to get and use Denmark’s new Rejsekort app

To use the DSB app, you can use the “check in” function in the app and then “check out” when your journey is complete. Your fare will then be paid using the payment card you link to the app.

If you forget to check out at the end of your trip, the DSB app does this automatically after 15 minutes, preventing you from paying an incorrect fare.

The DSB app – and the forthcoming one from Rejsekort – are likely to increase convenience for many public transport passengers who have previously been reliant on having credit on the physical card and remembering to bring it with them.

“’Check-in’ makes it easier to be a passenger on the train and we are giving are customers the ability to gather all their tickets and journeys in a single app,” DSB commercial director Jens Visholm said in a statement.

While the app function was primarily created for rail passengers, it will also work on buses, light rails and metros, DSB says in the statement.

To use the check-in function, you will need to download the DSB app (if you don’t already have it), and create a user profile.

When you open the check-in function within the app, it will locate the nearest station or bus stop, and also allows you to select the line you are travelling with.

If you change line or form of transport, you will need to make an additional check-in – similarly to the process when using the physical Rejsekort.

When you check out, the app stops tracking your location.

The fare for using the app function is the same as when using a personal Rejsekort.

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