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LIVING IN AUSTRIA

‘Decomposing smell’: Austrian police called due to smelly shoes

Austria's police department said they were called to an apartment complex in Vienna after a person was concerned about a "smell of decomposition".

A generic image of an Austrian police car seen in Vienna. Photo: ALEX HALADA / AFP
Police are currently investigating the murders of five women in Vienna. Photo: ALEX HALADA / AFP

This week, the Viennese police department started a weekly ‘series’ of sharing interesting stories on their social media accounts

Calling the series ‘Misunderstanding Wednesday’ (Missverständnismittwoch), the very first post is about a call they received to an apartment complex after a concerned citizen complained to emergency services about a “smell of decomposition in the staircase”.

READ ALSO: Stephansdom: Vienna woken up after hacker sets church bells to ring at 2am

The alleged corpse, it turns out, was just the neighbour’s smelly shoes which were left in the building corridor, in front of their apartment.

The police didn’t say when exactly the incident took place.

“When our colleagues are called because of the ‘smell of decomposition in the staircase’… and notice that the stunk is from the neighbour’s shoes which were left in front of the apartment door”, the official Twitter account of the Vienna police department reads.

‘When in doubt it is an emergency’

The authorities were light-hearted about the misunderstanding, even sharing a “meme-like” picture on their social media accounts, saying “some missions turn out to be different than initially assumed”.

READ ALSO: Austrian police warn public about new ‘fake cops’ scam

However, they reiterated that the misunderstandings should not deter people from calling 133, the emergency police number. They added that in case of emergencies and even if you are not sure, the authorities should be called and they will assist you.

“Note: in case of doubt, it is an emergency”, the Vienna police department says. “Never be afraid to dial the emergency number.”

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RENTING

Can I get out of a rental contract in Austria?

Have you viewed an apartment in Vienna o elsewhere in Austria and hastily signed a contract? Don't you like the apartment after all? These are your withdrawal rights in Austria.

Can I get out of a rental contract in Austria?

In Austria, the rental market is highly competitive, with apartments often staying on rental platforms for short periods due to high demand and limited supply. This, coupled with brief apartment visits (sometimes with other prospective tenants) and the pressure to secure a place, can lead to hasty contract signings. 

Understanding your withdrawal rights is essential in such a market.

READ ALSO: Renting in Austria – The key things foreign residents need to know

If you signed a rental contract and then realised you don’t want the place, you might feel stuck in your contract. Austria does have really strict rules on contracts, so that “anyone who signs a rental offer makes a binding declaration that they wish to rent the apartment at a certain rate”, Austria’s Tenants Association says.

The real estate agent will also remind you that you cannot leave your contract, as you signed a contractual agreement (“verbindliches Angebot“, which means a binding offer). But what exactly are your rights then?

It’s all about timing

Basically it’s very tricky and almost impossible to back out after signing a rental contact in Austria.

According to Austria’s Chamber of Labour (AK), Austrian law is on your side – but only in a particular case. 

Under a consumer law that applies to all types of contracts, including rental agreements, you are protected against potential pressure from real estate agents and property owners. If you view an apartment and sign an agreement on the same day, you have the right to withdraw from the contract within the week. Furthermore, if the estate agent fails to inform you of your right to cancel, you can withdraw from the contract within one month.

READ ALSO: Shopping in Austria – What are your consumer rights when purchasing goods?

The Tenants Association is more critical and explains that withdrawal is only possible within the “narrow” limits of the Consumer Protection Act. “If you as a consumer submit your contractual declaration on the same day that you viewed the apartment for the first time, you can withdraw from your contractual declaration in writing within one week.”

If the offer was not signed on the day of the very first viewing, though, there is no right of withdrawal in Austria.

READ ALSO: Tenant or landlord – Who pays which costs in Austria?

If you have the right to do so, the most effective way to withdraw from a rental contract is to do it in writing, preferably by a registered letter, as explained by the Austrian Chamber of Labour (AK). This not only provides a clear record of your intent but also empowers you to navigate the legal aspects of the process with confidence. 

If you signed the offer after the viewing, you don’t have the right to withdraw from the contract you signed. In that case, you could ask for a mutual agreement termination, seeking an amicable termination option with the landlord. Otherwise, you’d be bound by the contract, which in Austria usually means you’d have to stay for one year in the apartment and give three months’ notice before leaving.

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