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VIENNA

REVEALED: The best and worst parts of Vienna to live in

Vienna is popular with international residents in Austria, but where is the best place to live in the city? And where should foreigners avoid? Our readers have the verdict.

REVEALED: The best and worst parts of Vienna to live in
For years there have been rumours that Austria (especially Vienna) is a hub for espionage, and now it has been confirmed. (Photo by tookapic / Pixabay)

Vienna is home to the majority of foreigners living in Austria, so we thought they must have some opinions on the best and worst districts to live. 

To find out, we asked readers of The Local to tell us about their favourite and least favourite places in Austria’s capital city.

Here’s what they had to say.

READ MORE: Property buying rules for international residents in Vienna

The best districts in Vienna

Unsurprisingly, the central 1st to 9th districts in Vienna came out on top as the best places to live as an international resident.

Lejla from Bosnia said: “We live in 8th and it’s central, but not too central. It’s vivid and lively, and I feel history everywhere.”

Similarly, Ella said: “Districts 1 to 9 have close proximity to amenities and there is no need to have a car, but they are lacking greener areas and parks.”

Leopoldstadt (2nd district) was named several times by respondents as their favourite district, alongside Alsergrund (9th district), Innere Stadt (1st) and Favoriten (10th).

The latter – Favoriten – is one of Vienna’s most populated districts, according to Stadt Wien. It is also popular with foreigners with more than half of the district’s residents born outside of Austria.

READ ALSO: Vienna Christmas Markets: Here are the dates and locations for 2022

Favoriten resident Vivian, from the USA, said: “It’s affordable, there is a real sense of community, it is very diverse and neighbours are welcoming.”

Meanwhile, Andrew DiGiovanni from the US said his favourite district is Alsergrund for the “green spaces and the canal”, as well as “wide, airy streets – some of which are getting facelifts”. 

Andrew added: “[Alsergrund is] close enough to the centre to have some of its old character. Surrounded by three U-Bahn lines, with key trams running through the centre. The 9th will be the hot spot when the U5 comes in.”

Mariahilf (6th district) was also recommended as a good place to live for single people or couples without children, most notably for the close proximity to the Naschmarkt – one of Vienna’s biggest markets and home to many food stalls and restaurants.

Melissa from California, who voted for Mariahilf, said: “[The district is] easy to reach by U4 and fresh food and goods are easy to come by at the Naschmarkt.”

READ ALSO: IN FIGURES: Everything you need to know about who lives in Vienna

What makes a district good?

We didn’t just want readers of The Local to tell us their favourite place to live in Vienna – we also wanted to know why they feel that way.

In a multiple choice question, good access to transport came out on top with almost 87 percent of respondents citing this as the main reason they liked a particular district.

This was followed by amenities (shops, cafes, libraries etc.) at almost 67 percent and community at 60 percent.

Cost, including affordable housing, and access to international schools were the least important reasons for a district to be a good place to live, with respondents voting for them at 43 percent and 30 percent respectively.

FOR MEMBERS: IN NUMBERS: The Vienna districts where most foreigners live

People walk in front of the Hofburg palace during a sunset on a sunny day in Vienna, Austria on November 6, 2020. (Photo by JOE KLAMAR / AFP)

The worst districts in Vienna

Despite several respondents saying Favoriten is one of the best places to live in Vienna, 33 percent named it as the worst.

Paul, from Romania, said Favoriten has “a lot of garbage, old buildings and loud people”.

Ella, who declined to reveal where she is from, said she “did not feel good walking around there”.

But Favoriten wasn’t the only district that was labelled as an undesirable place for foreigners to live, with several respondents citing Ottakring (16th) as the worst district in Vienna.

Referring to Ottakring, Vivian from the US said: “It’s uppity, lonely, there are very limited amenities and the connections aren’t great.”

However, Paul Young from London said Rudolfsheim-Fünfhaus – another district heavily populated with international residents – is the worst place to live in the city.

Paul said: “It’s relatively densely built and away from the Gürtel [outer ring road] with little infrastructure.”

Whereas one respondent from Bulgaria voted for Innere Stadt (1st district) as the worst place to live because it is “loud and grey”.

READ ALSO: UPDATED From lighting to ice skating: How Vienna plans to save energy

What makes a district bad?

While easy access to transport was the main reason for readers of The Local to like a district, community was the most common reason (56 percent) for international residents to dislike a place.

This was followed by limited amenities at 52 percent and selection of schools and childcare facilities at 39 percent.

Just 35 percent said poor access to transport was the reason why a district was a bad place to live and almost 22 percent named cost as a deciding factor.

This section of the survey allowed for multiple choice answers.

Member comments

  1. I haven’t been in Vienna that long, but I have a flat near Josefstädter Straße in the 16th District and like it there. The monthly rent is reasonable, and it is a short walk to the U6 and Brunnenmarkt. A bit of a digital nomad and a ‘minimalist’, so it suits me fine for now.

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For members

RENTING

‘Betriebskosten’: What are the extra costs renters must pay in Austria?

Renting an apartment in Austria means you’ll have to budget not only for the rent, but other somewhat hidden monthly costs and expenses.

'Betriebskosten': What are the extra costs renters must pay in Austria?

Understanding operating costs or the specific expenses landlords or property agencies charge renters, is crucial for staying on top of your monthly payments when renting a place in Austria. These extra costs, known in German as Betriebskosten, are strictly regulated by Austria’s Tenancy Act. 

Here are the operating expensses that are chargeable to tenants, according to the MieterHilfe Public Association:

  • Water/wastewater and costs of leak testing, plus excess consumption due to burst pipes, but does not include disproportionate additional consumption for commercial operations;
  • Rubbish removal (and also clearing out floors and cellars);
  • Clearing out abandoned property;
  • Pest control, with costs such as extermination and periodic inspection or removal of pigeon droppings. Installation of pigeon screens is not included;
  • Sweeping fees (chimney sweep);
  • Electricity for lighting and communal facilities, such as the stairwell, but also replacement of light bulbs, fuses or switches;
  • Insurance premiums for fire, liability and water damage;
  • Insurance premiums for glass breakage and storm damage provided that more than half of the tenants have agreed to this being passed on;
  • Management fee (there is a set administration fee per square metre of usable space and building construction year)
  • House cleaning, including wages and social payments if there is a caretaker, plus materials; 
  • Public charges, unless there is a prohibition on passing them on – offsetting of property taxes is permitted;
  • Ongoing operating costs for communal facilities (lift, heating, playground, green areas, common rooms, etc.).

However, costs such as maintenance and repair work can never be charged under operating expenses.

The same goes for any ‘disproportionate additional costs or consumption due to commercial operations ‘, which refers to costs that are significantly higher than what would be considered normal for residential use or costs that are incurred due to the operation of a business within the rented property. 

READ ALSO: Tenant or landlord – Who pays which costs in Austria?

Vienna’s association for tenants MieterHilfe has a calculator that uses average values to show whether the Betriebskosten you pay are comparatively low, medium or high. The association notes, however, that even low values could be considered unauthorised billing in some cases. In contrast, high values could be correct – the calculator only shows if you are paying too much compared to other properties in the city.

You can check the values HERE. You will need to know either the total usable area of the building or the usable area of the flat and the operating cost share—this information is usually shown in a payment statement you receive from property management. 

What if I believe I am being unfairly charged?

If you think you are paying too much, but the charges are legal – such as for water electricity etc, then you would need to raise this issue with property management. They could take measures to save on operating costs, such as replacing old light bulbs with more energy-efficient ones or setting lights to a timer instead of a traditional light switch, for example.

There are many possible reasons for high or low values, according to the City of Vienna. For example, you may pay comparatively low for water one year because of a small number of residents, while the following year, there are leaking sanitary facilities and a burst water pipe that raises costs.

Buildings with many communal areas and green spaces often tend to have higher operating costs, especially for water, electricity, and housekeeping. 

However, things are different if you think you are being unduly charged—that is, there are charges in the operating costs that do not belong there, such as unapproved construction repair.

READ ALSO: Renting in Austria – The key things foreign residents need to know

If you are unsure of the costs, there is a significant deviation from average prices for no particular reason, or you believe that you are being charged for something not legally admissible as an operating cost, you could have a free check carried out by MieterHilfe or a tenant protection organisation. 

If there is a suspicion of unauthorised billing that cannot be dispelled between tenants and the property management company, this will be clarified at the arbitration board. The arbitration board is an independent body that mediates disputes between tenants and landlords. It is a point of contact before the courts in case of difficulties or legal disputes, and its decision is legally binding.

Property management companies and landlords must settle the operating costs for the previous year by 30 June at the latest and disclose them to tenants. This deadline is set to ensure that tenants have sufficient time to review their cost statements and raise any concerns before the new rental year begins. All expenses must be itemised in the statement, providing transparency and allowing tenants to see exactly what they are being charged for.

They are obliged to provide tenants with a detailed summary of the statement and the invoice documents. If the operating costs per square metre exceed €2, a more detailed review is recommended, according to the City of Vienna.

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