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Vienna returns to top ranking as world’s ‘most liveable city’

The Austrian capital city of Vienna has made a comeback as the world's most liveable city.

Published: 23 June 2022 09:26 CEST
Vienna returns to top ranking as world's 'most liveable city'
Most people are still happy to be living in Austria despite the current challenges. (Photo by Frank J on Pexels)

The Ukrainian capital Kyiv was not included this year after Russia invaded the country in late February, while Russian cities Moscow and St Petersburg fell in the rankings over “censorship” and the impact of Western sanctions.

Vienna snatched the top spot from Auckland, which tumbled down to 34th place due to coronavirus pandemic restrictions, according to the report by the Economist Intelligence Unit (EIU).

vienna, pratter

Vienna is big touristic destination also during summer months (Photo by Anton on Unsplash)

“Vienna, which slipped to 12th place in our rankings in early 2021 as its museums and restaurants were closed, has since rebounded to first place, the position it held in 2018 and 2019,” it said.

READ ALSO: The downsides of Vienna you should be aware of before moving there

“Stability and good infrastructure are the city’s main charms for its inhabitants, supported by good healthcare and plenty of opportunities for culture and entertainment.”

Europe boasted six out of the top ten cities.

The Austrian capital was followed by the Danish capital Copenhagen and Switzerland’s Zurich. Fellow Swiss city Geneva came sixth, Germany’s Frankfurt seventh, and the Netherlands’ Amsterdam ninth. Canada also did well.

Calgary came in joint third position, followed by Vancouver in fifth place and Toronto in eighth.

Japan’s Osaka and Australia’s Melbourne shared the tenth place. France’s capital Paris came 19th, 23 places up from last year.

The Belgian capital Brussels was 24th, just behind Canada’s Montreal. The United Kingdom’s capital London was the world’s 33rd most liveable city, while Spain’s Barcelona and Madrid came 35th and 43rd respectively.

Italy’s Milan ranked number 49, the US city of New York 51, and China’s Beijing came 71st.

Lebanon’s capital Beirut, which was ravaged by a 2020 port explosion and is battling a crippling financial crisis, was not included in the ranking of business destinations.

A traditional Fiaker in the Viennese first district. (photo: Amanda Previdelli / The Local)

Neither was the Ukrainian capital Kyiv, after the Russian invasion on February 24 forced the the EIU to abort its survey of the city.

READ ALSO: Five of the best things to do in Vienna this summer

Russia’s capital Moscow saw its liveability ranking fall by 15 places, while St Petersburg slipped by 13 places.

“Increased censorship accompanies the ongoing conflict,” the report noted. “Russian cities are additionally seeing restrictions on culture and environment as a result of Western economic sanctions.”

Other cities in eastern Europe cities were considered less stable following “raised diplomatic tensions” due to the war in Ukraine.

The capital of war-torn Syria, Damascus, retained its place as least liveable city on the planet.

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RENTING

‘Betriebskosten’: What are the extra costs renters must pay in Austria?

Renting an apartment in Austria means you’ll have to budget not only for the rent, but other somewhat hidden monthly costs and expenses.

Published: 30 April 2024 11:29 CEST
'Betriebskosten': What are the extra costs renters must pay in Austria?

Understanding operating costs or the specific expenses landlords or property agencies charge renters, is crucial for staying on top of your monthly payments when renting a place in Austria. These extra costs, known in German as Betriebskosten, are strictly regulated by Austria’s Tenancy Act. 

Here are the operating expensses that are chargeable to tenants, according to the MieterHilfe Public Association:

  • Water/wastewater and costs of leak testing, plus excess consumption due to burst pipes, but does not include disproportionate additional consumption for commercial operations;
  • Rubbish removal (and also clearing out floors and cellars);
  • Clearing out abandoned property;
  • Pest control, with costs such as extermination and periodic inspection or removal of pigeon droppings. Installation of pigeon screens is not included;
  • Sweeping fees (chimney sweep);
  • Electricity for lighting and communal facilities, such as the stairwell, but also replacement of light bulbs, fuses or switches;
  • Insurance premiums for fire, liability and water damage;
  • Insurance premiums for glass breakage and storm damage provided that more than half of the tenants have agreed to this being passed on;
  • Management fee (there is a set administration fee per square metre of usable space and building construction year)
  • House cleaning, including wages and social payments if there is a caretaker, plus materials; 
  • Public charges, unless there is a prohibition on passing them on – offsetting of property taxes is permitted;
  • Ongoing operating costs for communal facilities (lift, heating, playground, green areas, common rooms, etc.).

However, costs such as maintenance and repair work can never be charged under operating expenses.

The same goes for any ‘disproportionate additional costs or consumption due to commercial operations ‘, which refers to costs that are significantly higher than what would be considered normal for residential use or costs that are incurred due to the operation of a business within the rented property. 

READ ALSO: Tenant or landlord – Who pays which costs in Austria?

Vienna’s association for tenants MieterHilfe has a calculator that uses average values to show whether the Betriebskosten you pay are comparatively low, medium or high. The association notes, however, that even low values could be considered unauthorised billing in some cases. In contrast, high values could be correct – the calculator only shows if you are paying too much compared to other properties in the city.

You can check the values HERE. You will need to know either the total usable area of the building or the usable area of the flat and the operating cost share—this information is usually shown in a payment statement you receive from property management. 

What if I believe I am being unfairly charged?

If you think you are paying too much, but the charges are legal – such as for water electricity etc, then you would need to raise this issue with property management. They could take measures to save on operating costs, such as replacing old light bulbs with more energy-efficient ones or setting lights to a timer instead of a traditional light switch, for example.

There are many possible reasons for high or low values, according to the City of Vienna. For example, you may pay comparatively low for water one year because of a small number of residents, while the following year, there are leaking sanitary facilities and a burst water pipe that raises costs.

Buildings with many communal areas and green spaces often tend to have higher operating costs, especially for water, electricity, and housekeeping. 

However, things are different if you think you are being unduly charged—that is, there are charges in the operating costs that do not belong there, such as unapproved construction repair.

READ ALSO: Renting in Austria – The key things foreign residents need to know

If you are unsure of the costs, there is a significant deviation from average prices for no particular reason, or you believe that you are being charged for something not legally admissible as an operating cost, you could have a free check carried out by MieterHilfe or a tenant protection organisation. 

If there is a suspicion of unauthorised billing that cannot be dispelled between tenants and the property management company, this will be clarified at the arbitration board. The arbitration board is an independent body that mediates disputes between tenants and landlords. It is a point of contact before the courts in case of difficulties or legal disputes, and its decision is legally binding.

Property management companies and landlords must settle the operating costs for the previous year by 30 June at the latest and disclose them to tenants. This deadline is set to ensure that tenants have sufficient time to review their cost statements and raise any concerns before the new rental year begins. All expenses must be itemised in the statement, providing transparency and allowing tenants to see exactly what they are being charged for.

They are obliged to provide tenants with a detailed summary of the statement and the invoice documents. If the operating costs per square metre exceed €2, a more detailed review is recommended, according to the City of Vienna.

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