With the vast majority of people in the capital confined to their homes, refunds will be available for anyone who has bought an annual Navigo pass or bought a monthly pass for April or May, it has been announced.
Valérie Pécresse, head of Île-de-France Mobilities, has announced that refunds of €75 for an April pass and €25 for a May pass will be available.
The refund is not automatic – Navigo pass holders will have to apply online in a process similar to the one that reimbursed thousands of people after the transport strikes in December.
The online portal is now live here.
The refund is also available to all monthly or annual pass holders – even those who have still been travelling during the lockdown.
Anyone who is still using their pass is an essential worker, so extending the refund to them too is “a sign of gratitude to all those who continue to travel at the moment, and who carry out the essential functions of our country,” she told Le Parisien.
The refund is not open to people with a weekly pass.
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