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Why post offices in France are opening changing rooms for shoppers

France's post office is experimenting with opening changing rooms in some branches to cater to online shoppers

Why post offices in France are opening changing rooms for shoppers
A woman stands near a changing booth set up in a La Poste French post office to allow people to try on clothes purchased on the internet in Paris. Photo by ALAIN JOCARD / AFP

The idea is that they allow shoppers to try on clothes they have ordered but then want to quickly return purchases if they don’t fit.

In a Paris post office participating in the test, a stand-alone changing room in the shape and canary yellow colour of a French mailbox has been installed. Inside is a chair, mirror, and shelf to place your package for on the spot returns.

France’s La Poste said the idea came about after seeing many customers pick up their packages only to return shortly thereafter as their purchases didn’t fit.

France, like many countries, has seen a boom in online commerce, with clients purchasing items including clothes and shoes that are often returned.

La Poste said the experiment is more than just a changing room.

“The idea is to simplify the lives of our clients,” said the company, letting them receive the merchandise, check it out on the spot and, in the event of a poor fit or a change of mind, send it back.

La Poste is experimenting with fitting rooms in a few agencies in France, upsetting certain traders who point to “serious risks” for “local shops”. (Photo by ALAIN JOCARD / AFP)

“It helps people avoid making pointless trips back in forth and save time, it’s practical,” said client Michele Limouzy, adding she nevertheless prefers to buy clothes in shops.

La Poste also hopes the experiment will boost traffic.

Like other national post offices, La Poste seeks to compensate for the drop in letter traffic over the years by boosting its parcel business.

The experiment doesn’t please shop owners, however.

The initiative “is causing deep displeasure among small independent retailers and poses serious risks to the vibrancy of local economies if it is rolled out nationally,” said the French Retailers Association, which unites some 450,000 small shops.

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French parliament votes to slow down fast fashion

France's parliament on Thursday backed a string of measures making low-cost fast fashion, especially from Chinese mass producers, less attractive to buyers.

French parliament votes to slow down fast fashion

The vote makes France the first country in the world “legislating to limit the excesses of ultra fast fashion”, said Christophe Bechu, minister for the ecological transition.

The bill targets certain brands and online sites – including Primark, Shein and Temu – that offer low-cost, lower-quality clothing.

The government is proposing a ban on advertising for the cheapest textiles, and an environmental charge slapped on low-cost items.

“When we buy on these sites, we know what we are doing and we contribute to massive pollution of our environment,” centrist Horizons deputy Anne-Cecile Violland told France 2. 

The head of France’s National Clothing Federation, Pierre Talamon, was in support of the proposal. He told Franceinfo that “we must penalise those who market overproduction, which pushes people to buy clothes and wear them seven or eight times before throwing them in the trash.”

“These online companies do not create jobs, they destroy them,” he added.

What is being proposed?

The bill would create an extra charge for fast-fashion brands – this ‘eco-contribution’ would be paid by companies on a sliding scale based on their environmental impact.

By 2030, it could reach up to €10 item sold, or 50 percent of the sale price, depending on the brand.

Violland told AFP that the proceeds from the charge would be used to subsidise producers of sustainable clothes, allowing them to compete more easily.

The bill doesn’t propose any minimum price for consumers, but it’s assumed that costs would be passed on to purchasers, potentially spelling the end of deals like a €3 T-shirt.

The third article of the bill would prohibit advertising for fast-fashion, similar to how France has outlawed the advertising of fossil fuels.

In terms of how this would work in practice, the bill states that guidelines would later be specified by the Conseil d’État, but Violland also referenced potentially adding messages on websites that would make consumers aware of the environmental impact of their purchases, similar to how France’s Evin Law regulates the advertising of alcoholic beverages.

While this measure was approved by French MPs, one conservative lawmaker, Antoine Vermorel-Marques, remarked that “a ban on advertising for textiles, especially fashion, spells the end of fashion”.

So what counts as ‘fast fashion’?

France will focus on waste and environmental impact, applying criteria such as volumes of clothes produced and turnover speed of new collections in determining what constitutes fast fashion, according to the law.

An initiative brought by left-wing and Green party deputies to include minimum penalties for producers breaking the rules as well as import quotas and stricter workplace criteria in the industry into the new law was struck down.

Once the law comes into force — which still requires a vote in the Senate — precise criteria will be published in a decree.

In the draft bill, lawmakers specifically referenced the Chinese ‘ready-to-wear’ company Shein as being at the forefront of ‘fast-fashion’ trends, which has been accused of forced labour and use of dangerous chemicals by rights advocates.

Noting the 7,200 new clothing options a day and 470,000 different products available to customers, French lawmakers wrote that “Shein offers 900 times more products than a traditional French retailer.”

In an interview with Le Figaro, Violland said that the “overproduction of clothing, which arrives from Asia in contravention of all environmental regulations, is dramatic. It is urgent to tackle this problem in a very concrete way.”

Why regulate fast-fashion?

The textile industry is famous for its negative effects on the environment – it is responsible for around 10 percent of global greenhouse gas emissions, according to the World Bank Group.

On top of that, the industry uses over one trillion gallons of water for dyeing garments, with one-fifth of water pollution in the world attributable to textile dyes and treatments.

According to the Guardian, “only 12 percent of material used for clothing is recycled,” with at least 92 million tonnes of textile waste created annually.

In their initial summary of the bill, French lawmakers wrote that “trend in the clothing sector towards ephemeral fashion, combining increased volumes with a low-price policy, is influencing consumer buying habits by creating buying impulses and a constant need for renewal, which has environmental, social and economic consequences.”

This echoes the results of a 2022 French study, which found that over half of consumers throw away their clothes because they are just ‘bored of them'”.

What else is France doing to combat textile waste?

As part of France’s 2020 anti-waste law, the country banned companies from destroying unsold or returned clothing. The law also prohibited destroying other items that could instead be recycled, including electronics. 

Additionally, in November, the French government launched a scheme meant to encourage people to have their clothes and shoes repaired rather than throwing them away.

The scheme is meant to incentivise getting items like clothing and shoes repaired, with the hopes of cutting down on the 700,000 tonnes of clothes thrown away by French people each year, two-thirds of which ends up in landfill.

A €154 million fund set up by the French government, to cover the period from 2023-2028, will allow customers to see discounts directly on their bills.

READ MORE: How France’s clothes and shoes repair bonus works

In June 2023, the EU passed their ‘Strategy for Sustainable and Circular Textiles‘, with one of the Commission’s 2030 goals being to make “‘fast fashion is out of fashion’ and for consumers to benefit longer from high quality affordable textiles”.

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