SHARE
COPY LINK
For members

HEALTH

SSN: How do you pay to register with Italy’s national health service?

Some foreigners in Italy need to pay an annual fee to register with the health service - one that's set to rise to €2,000 this year for many. But how do you pay the fee in practice?

SSN: How do you pay to register with Italy's national health service?
How do you pay to access the Italian health system? Photo by Piero CRUCIATTI / AFP.

If you move to Italy as a foreign national, registering with the country’s national health system (Servizio sanitario nazionale, or SSN) is probably one of the first things you’ll want to do.

If you fall into the category of foreign resident that’s eligible for ‘mandatory’ registration or registration-by-right (iscrizione obbligatoria), which includes employees of Italian companies, the self-employed, and those on family permits, among other groups – then good news! You can register with the SSN for free.

If you don’t, however, you can still register with the system on a voluntary basis (iscrizione volontaria) – but will have to fork over some cash to do so.

Until recently, the annual charge for voluntary registration with the SSN depended on your income, and ranged from anywhere from €387.34 to €2,788.87.

A recent change made by the Italian government in its 2024 budget law changed the amount to €2,000 (with a discount for students and au pairs), meaning most people will pay more than they have in the past.

How to pay the fee

You’ll pay your registration fee at the same time as you register with your local health authority (azienda sanitaria locale, or Asl, pronounced AZZ-luh).

Here’s where things get a little complicated. In Italy, healthcare is managed on a regional basis, so things vary significantly from region to region and, very often, from town to town.

What you can be certain of is that you will need to make at least one in-person visit to your Asl office, and probably multiple visits, before you manage to complete the registration process (find your nearest Asl here).

READ ALSO: Tessera sanitaria: How do you apply for or renew your Italian health card?

On your first visit you’ll find out exactly which documents your particular Asl requires. At this point you may also find out the exact amount you need to pay – which will differ from most people’s if you’re a student or au pair – or you may be asked to return with further documentation such as your most recent tax return.

Once you know how much you have to pay, you’ll need to fill out an F24 tax form at a post office or bank, making the payment out to your regional health authority (your Asl will give you the payment details). Make sure to hold on to the receipt – you’ll need this when you return to complete your registration.

Alternatively, the Italian health ministry’s website says some Asl will allow you to make the payment directly by bank transfer – so it’s always worth asking if this is an option.

Once you’ve paid the registration fee, you’ll return to the Asl with your receipt (if applicable), and all other required documentation, including your Italian tax code, residency permit, ID document, certificate of residence, or a self-declaration of residence, and anything else you’ve been told to bring.

With any luck, at this point you’ll be issued with a receipt of your registration with the SSN, which you can use as proof of registration while you wait for your tessera sanitaria – Italian health card – to be mailed to your home address.

Bear in mind if you’re registered with the SSN through iscrizione volontaria, you’ll likely need to make an annual in-person visit to the Asl to renew your registration.

Member comments

  1. The Regione Toscana interprets the new law to mean that you need to do the calculation based on the percentages of your income, and that you will pay at least €2000, but more up to the old maximum if your income warrants it.

Log in here to leave a comment.
Become a Member to leave a comment.

BREXIT

‘In the dark’: Why Brits in Italy are still unable to prove rights to free healthcare

Despite UK and Italian authorities confirming that British residents covered by post-Brexit rules are entitled to healthcare in Italy, many still face "significant problems" in accessing it, the British government has said.

'In the dark': Why Brits in Italy are still unable to prove rights to free healthcare

Cancer patients are among those in need of treatment but unable to access the Italian national health service amid confusion over post-Brexit rules, campaigners say, after clarifications from the UK and Italian governments have so far failed to resolve bureaucratic deadlocks at local authority level.

Since the end of the Brexit transition period in 2021, many British nationals resident in Italy covered by the Withdrawal Agreement (WA) have reported difficulties in proving their right to free healthcare under the Italian public system.

The problem was exacerbated this year after the Italian government in January hiked the minimum annual fee for ‘voluntary’ healthcare registration from €387 to €2,000, which many said they were unable to pay.

The British government in February stepped in to clarify that UK nationals covered by the WA should not be subject to charges for healthcare, and on its Living in Italy website it advised those affected to show their local health authority office (Azienda Sanitaria Locale, or ASL) an official note published by the Italian health ministry on February 15th which sets out their rights (find it here, in Italian.)

WA beneficiaries “can compulsorily enrol (iscrizione obbligatoria) with the Italian National Health System,” states the final section, pointing out that the deal, “in Article 23, provides for equal treatment with domestic nationals.”

But for some local health officials, even this written confirmation does not appear to be enough to clear up the confusion.

READ ALSO: ‘Life or death situation’: Brits facing high Italian healthcare costs amid rule change uncertainty

The UK government on Friday, May 17th, updated its guidance to say it had become aware that “some beneficiaries of the Withdrawal Agreement are facing significant problems accessing health services and renewing their healthcare cards,” despite its advice to show local health authorities the official note.

British nationals continue to report that local health authorities around Italy remain unwilling to issue them with a health card, while campaigners say the situation is further complicated for some by the fact that Italian authorities have also refused to issue proof of their permanent residency status, which entitles them to free healthcare.

This was the case for Graham Beresford, a British citizen living in Abruzzo who has been diagnosed with a rare cancer and remains unable to access the free healthcare he is entitled to, as he says local authorities don’t understand the post-Brexit rules.

Graham told The Local in April that the government’s clarifications on the issue had made little difference – his ASL continues to demand he pay the 2,000-euro charge.

READ ALSO: Can I get a refund after wrongly paying Italy’s €2,000 healthcare fee?

“Every time I go to my ASL office, I always feel like I’m dismissed,” Graham said. “I told the ASL worker I need medication for my cancer and she replied lots of people come in here with sob stories.

“There genuinely seems to be no compassion whatsoever.”

Graham’s story was reported in The Guardian on May 12th ahead of UK foreign secretary David Cameron’s first major meeting with European commission vice-president Maroš Šefčovič to discuss post-Brexit relations.

Campaigners also wrote to Cameron in April to appeal for help with the “desperate” situation faced by those unable to access care in Italy.

In its update to the Living in Italy website on Friday, the British government stated: “Since [the health ministry’s note] was published, and particularly in recent days and weeks, it has become clear to us that not all Italian authorities are consistently following this guidance.”

“We are urgently speaking to all relevant parts of the Italian government to clarify the situation so that we can give clear advice to those affected as soon as possible. 

“We also know that this problem is linked to the many difficulties some are experiencing with obtaining an attestazione di soggiorno permanente and/or the Carta di Soggiorno permanente. We are working to help with these issues too.

“We will update this page as soon as we have further news.”

READ ALSO: ‘We are desperate’: Why the UK must help Britons with Italian healthcare charges

Clarissa Killwick from Beyond Brexit, a group for UK citizens in Italy, said the situation “should never have been allowed to happen” and that there had been “a series of communication failures and inconsistencies.”

“We’re not far short of five months after the introduction of the €2,000 new minimum for voluntary contributions and there is still no clarity,” she added.

“There are fraught exchanges in public offices because people on both sides of the counter are in the dark or with conflicting information.

“People need information they can rely on, unequivocally. What do you say to someone who is waiting for an operation but has no idea what is going on?”

SHOW COMMENTS