SHARE
COPY LINK

TRANSPORT

Danish opposition wants answers from minister over rail fares hike

Several opposition party spokespersons say they want Transport Minister Thomas Danielsen to intervene after major increases in rail fares were announced.

Danish opposition wants answers from minister over rail fares hike
Taking the train in Denmark will cost more next year. Photo: Mads Claus Rasmussen/Ritzau Scanpix

National rail operator DSB announced on Monday that rail tickets will cost up to 13 percent more in Denmark next year, with most locations in the country likely to see higher fares.

Opposition parties say they will summon the transport minister, Thomas Danielsen, to parliamentary committee hearing over the rising prices.

“We are summoning the minister to committee,” said transport spokesperson Signe Lippert of the Socialist People’s Party (SF).

“Something needs to be done so that we don’t get a vicious circle in which prices go up, customers leave the store and prices then have to go up even more, until we end up with a public transport system which doesn’t function,” she said.

The fares for 2024 were published by DSB on its website on Monday, and will come into effect on January 21st. The price rises vary by area and ticket type but average at close to 10 percent.

Prices are being put up next in response to increasing costs, the rail operator said.

READ ALSO: Rail fares set to increase across Denmark in 2024

The Danish People’s Party (DF) also expressed concern over the price changes.

“It seems completely crazy,” DF’s transport spokesperson Nick Zimmermann said.

Politicians will find it difficult to persuade the public to make more use of public transport when prices are high, he stated.

“If prices keep going up, I can 100 percent understand more people using their car,” he said.

Zimmermann said he also wanted to bring the minister into discussion of the matter.

The Danish Civil Aviation and Railway Authority (Trafikstyrelsen) has input into DSB’s prices.

The government agency decides the limits by which public transport fares may be put up. Costs at operators are taken into account.

Recent years have seen transport operators face increasing energy costs and inflation.

DSB has not raised prices to the full limit set by the travel authority, with the average price increase across the country not amounting to the 2024 limit of 10.3 percent set by the Danish Civil Aviation and Railway Authority.

Transport spokesperson Jens Meilvang of the Liberal Alliance party called the price increases “grotesque”.

Meilvang called for more competition in the transport sector, noting that DSB’s contract with the Danish state is scheduled for renegotiation next year.

“As long as there is a state monopoly with no competition, we’ll never get anywhere,” he said.

“We need to award more competition in this area, and not only on price but also punctuality,” he said.

Higher prices are necessary for public transport to maintain its service levels in the wake of inflation and the energy crisis, DSB’s head of customer services Charlotte Kjærulff said in a comment.

“It’s clear that when there are prices increases, that’s not something that will be appreciated. So it’s not surprising that some people aren’t happy with it,” she said.

Kjærulff said that DSB customers will still be able to make savings by purchasing Orange tickets, the limited number of reduced-price tickets for set departure times made available by DSB.

One million additional Orange tickets are to be made available outside of peak times, she said.

Member comments

Log in here to leave a comment.
Become a Member to leave a comment.
For members

TRANSPORT

How you can use DSB app to check in to public transport across Denmark

Denmark’s national rail operator DSB has updated the check-in function on its app to enable passengers to check in for journeys.

How you can use DSB app to check in to public transport across Denmark

DSB on Monday launched a new function on its app that can be used on all forms of public transportation in Jutland, Funen and Zealand.

The app now allows you to pay for your journey and to check in on buses, local trains or metros.

Most transport users in Denmark still use a physical Rejsekort for this purpose. While the Rejsekort is also being replaced by an app, the Rejsekort app is still in the process of being fully rolled out.

READ ALSO: How to get and use Denmark’s new Rejsekort app

To use the DSB app, you can use the “check in” function in the app and then “check out” when your journey is complete. Your fare will then be paid using the payment card you link to the app.

If you forget to check out at the end of your trip, the DSB app does this automatically after 15 minutes, preventing you from paying an incorrect fare.

The DSB app – and the forthcoming one from Rejsekort – are likely to increase convenience for many public transport passengers who have previously been reliant on having credit on the physical card and remembering to bring it with them.

“’Check-in’ makes it easier to be a passenger on the train and we are giving are customers the ability to gather all their tickets and journeys in a single app,” DSB commercial director Jens Visholm said in a statement.

While the app function was primarily created for rail passengers, it will also work on buses, light rails and metros, DSB says in the statement.

To use the check-in function, you will need to download the DSB app (if you don’t already have it), and create a user profile.

When you open the check-in function within the app, it will locate the nearest station or bus stop, and also allows you to select the line you are travelling with.

If you change line or form of transport, you will need to make an additional check-in – similarly to the process when using the physical Rejsekort.

When you check out, the app stops tracking your location.

The fare for using the app function is the same as when using a personal Rejsekort.

SHOW COMMENTS