SHARE
COPY LINK
For members

ENERGY

Is energy in Norway really ‘free’ when prices enter negatives?

After almost two years of high bills, consumers in Norway are now seeing energy prices enter negatives at certain times. However, it doesn't mean the energy you are receiving is totally free.

Power grid
Energy prices in many parts of Austria are expected to see a permanent reduction starting July 6th. Photo by Rose Galloway Green on Unsplash

In the last year and a half, an energy crisis has left households in Norway dealing with record-high prices.

There is, however, a rare situation that can be seen as the exact opposite of what most have become accustomed to: households getting money off their bills to consume power.

What do negative energy prices mean for consumers?

It doesn’t happen often, but when it does, it makes the domestic headlines.

When electricity prices in Norway fall below zero in a certain part of the country, the residents of the area in question “get paid” for using electricity, as energy producers have to pay to sell electricity when the prices enter negative.

As Flow Power explains, negative prices refer to times when too much energy is generated. This has two effects: generators are discouraged from producing energy, and consumers are encouraged to use more power. The end result is that supply and demand are usually swiftly balanced out.

In order for it to take place, usually, several factors need to align: an abundance of snow in the mountains, heavy rainfall, limited electricity exports, lower energy consumption than usual (due to, for example, warm weather and summer vacations), or high energy imports (such as imports of nuclear power from Sweden).

You still have to pay grid rent and other fees

Electricity bills in Norway consist of multiple parts (electricity used, grid rent, and taxes/fees), and it’s important to note that negative prices refer only to the electricity used; they do not include the electricity companies’ surcharges, such as grid rent and other taxes/fees.

Grid rent is paid to the company that owns the electricity grid you are connected to, and it consists of a fixed part and a variable part that depends on how much electricity you use (regardless of what the electricity you use costs).

In addition, the vast majority of people in Norway have to pay a set amount in electricity tax to the state for every kilowatt hour they use, as well as VAT on this.

So, for it to actually pay for a consumer to use electricity, the negative price would need to be lower than the said tax plus the VAT on it, plus whatever you pay in grid rent – as well as any potential surcharges.

Furthermore, as negative prices are usually short-lived, the negative balance tends to end up lowering your average price, so the consumers don’t actually get paid.

Instead, electricity companies take the negative price into consideration when they calculate the average price per kilowatt hour you have used in the period covered by your bill (provided you’re on a spot contract).

Recent instances of negative energy prices

Negative energy prices have been seen in Norway several times during 2023. September 19th, saw prices in southern Norway enter negatives. July also saw days when energy prices entered into minus figures. 

In mid-May Norway saw the longest period of negative prices it had experienced, the energy sector outlet Europower reported at the time. 

“The negative prices in certain hours are mainly due to low consumption of electricity in combination with high production,” power analyst Tor Reier Lilleholt at Volue Insight told the newspaper E24.

“The main reason why there are negative prices now is solar production in Europe. This leads to massive imports. At the same time, there is a lot of snowmelt in the mountains and a lot of water in the rivers,” Lilleholt said.

Periods with negative energy prices in Norway also occurred in July and November of 2020, as well as October 2021.

Member comments

Log in here to leave a comment.
Become a Member to leave a comment.
For members

COST OF LIVING

How to negotiate a better mobile deal from your Norwegian provider

When it comes to mobile plans, Norway's prices tend to be higher than those in neighbouring countries. But fear not – The Local's Robin-Ivan Capar is here to guide you through his firsthand experience, revealing step-by-step instructions on securing a more affordable mobile plan deal.

How to negotiate a better mobile deal from your Norwegian provider

Moving to Norway brings with it a checklist of tasks you need to complete, and obtaining a Norwegian phone number often tops the list as it is required to access some of the country’s essential services.

Yet, for many newcomers, mobile plan prices in Norway may seem overly expensive. If you, too, share that impression, you should know that your gut feeling is justified.

READ MORE: Why are mobile plans in Norway so expensive?

The Norwegian mobile market is largely controlled by two major players, Telenor and Telia, with their subsidiaries exerting significant influence.

This virtual duopoly sets the stage for limited competition, resulting in higher prices and fewer incentives for mobile providers to offer competitive deals.

That doesn’t mean you just need to go with what you’re offered. On the contrary, while Norwegian mobile users tend to exhibit loyalty to their current providers and are reluctant to switch even in the face of better offers, you’ll often get a cheaper and superior deal if you’re willing to put in some work and switch providers in the process.

We’re about to get very concrete – I’ll share the simple tactics I have successfully used on two occasions, as well as scripts I used to get several superior offers.

The best part? It took me only one hour of my time – so it was definitely worth it.

Step 1: Familiarise yourself with the details of your current deal

In this process, you’ll be in touch with several mobile plan providers, so it’s important to know your numbers.

How much does your current mobile plan cost you monthly with and without VAT? How much data does it include (in gigabytes)? Have you signed a contract with your provider (for example, 24 and 36-month contracts are both pretty common)?

Write all of this down on a pad or in a Word document before you move to the next step – which is hunting for offers.

READ MORE: What foreigners in Norway should know when choosing a mobile plan provider

Step 2: Getting offers from other providers

Okay, so now that you know exactly what you’re working with, it’s time to collect offers from other mobile plan providers.

The method I have used on several occasions is to use the service offered by bytt.no, one of Norway’s largest online price comparison platforms for a number of products and services (from mobile plans and electricity to insurance – and more).

The first thing you’ll need to do is set up a profile on bytt.no. The process is simple and really user-friendly; it took me just a few minutes to complete.

Once you’re done and logged into your account, return to the bytt.no homepage, select “Mobilabonnement” (mobile plans) from the drop-down menu in the header bar, and click on “Sammenlign tilbud” (compare offers).

Then, select “Privat” (private), as you’re a private individual and not a company. You’ll need to answer a few short questions about mobile network preferences and fill out your contact information.

After you’re done, you’ll get offers from three mobile plan providers. The process works extremely fast. The last time I completed it, I received two calls from providers within 10 minutes of using the service.

Note: You can also follow the status of your request via bytt.no through your account on the website. There, you’ll see the providers processing your request and the status of your inquiry.

Step 3: Negotiation time

It’s game time. Once the providers start calling you (they’ll usually start with a call and follow up with an email), it’s important to stay cool-headed.

Don’t reveal too much; keep your cards close to your chest. My approach to these situations can boil down to a simple formula – being to the point and plain out asking for a better deal.

READ MORE: How to switch to a Norwegian phone number

Here’s a rough script that has worked for me (once in 2023 and once in 2024):

Hello! Thanks for calling back so quickly.

Yes, I’m looking to change my mobile plan provider as I’m not happy with the current deal that I have.

I would be willing to consider switching to you if you can offer me a monthly price of (insert a price that is better than your current one, I usually go around 25 percent lower, which leaves some negotiating room open) and (insert desired number of GB per month).

Are you able to offer that?

Some providers won’t be able to offer the terms you need, but many will counter with an offer that is superior to the one you have (in my experience, two of three offers that I got through negotiations with providers were better than my current deal).

Step 4: Choosing a better deal

If you got the terms you requested (or if you’re happy with the offer you got despite it not being everything you wanted), you can often seal the deal while you’re on the phone with a representative (they will usually send you their offer via SMS, and you’ll need to accept it via SMS to initiate the switch).

The next part is often so painless that you’ll be left pleasantly surprised.

Your new provider will contact your old provider to organise the switch, and they will send a new SIM card to your address.

Once you get the new SIM card, all that will be left for you to do is to activate it – and enjoy the benefits of a better mobile plan.

…or using the better offer to have your provider improve your terms

Alternatively, you can use the new offers you received to negotiate better terms with your current provider.

Just call them, and feel free to use this script, which has worked for me in the past:

Hello!

I’m calling because I’m considering switching to a different mobile plan provider, as I got a really good offer from them.

However, I’ve been a customer of (insert your provider’s name) for (insert the number of months/years), and I have generally been satisfied with your services.

If we can find a way for you to match their offer, I would be willing to remain your customer.

At this point of the conversation, the provider agent you contacted will likely switch you over to a department/colleague dealing exclusively with customer retention.

In some cases, they will not be willing to match the offer you got from competitors. However, in many cases, they’ll be willing to match the terms. And that means you won’t have to bother switching SIM cards (a minor inconvenience, but still).

Closing note: Don’t bluff, prepare in advance

It’s important that you actually invest the 30-45 minutes it takes to create a profile on bytt.no, get offers, and negotiate deals before you reach out to your current provider and ask for a price cut (that is if you plan on staying with them).

This allows you to negotiate from a position of certainty – if they refuse to improve their terms, you can thank them and inform them that you’re putting your money where your mouth is and switching providers.

Bluffs can work some of the time, but by doing your homework, you get a solid overview of the options you can expect in the market, as well as a higher level of confidence, which ensures that you’re well-positioned to succeed in negotiating your way into paying less to mobile plan providers.

You can also follow this same process to secure a better electricity, insurance, or loan deal – start by building up your negotiation skills on a mobile plan and work your way up to the big-ticket items once you’ve found some success.

And that’s it!

While there’s no guarantee that your negotiations will work out how you hope, my story is proof that sometimes, with a bit of patience and savvy negotiation tactics, you can actually get somewhere.

SHOW COMMENTS