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CHRISTMAS

Everything you need to know about sending post in Germany this Christmas

Whether you're sending socks to a friend in London, or a Christmas wish list to Santa at the North Pole - here's what you need to know about sending packages from Germany this Christmas.

An employee from the Hildesheim Himmelsthür Christmas post office shows letters to Santa Claus.
An employee from the Hildesheim Himmelsthür Christmas post office shows letters to Santa Claus. Photo: picture alliance/dpa | Julian Stratenschulte

Don’t leave it to the last minute

In the weeks leading up to Christmas, parcel delivery services in Germany will be in full swing. According to the Federal Association of Parcel and Express Logistics (BIEK) there will be around 20 million shipments a day over the Christmas period.

Therefore all major postal services recommend that their customers send off their standard shipments as early as possible. If you want to be absolutely sure that your parcel will arrive on time before the festive season, you shouldn’t wait until the last day. 

Compare Prices

There are numerous postal services operating in Germany and their delivery prices differ. Some services calculate the price for a package by weight, while others do this by size. So if, for example, you’re sending a small, heavy gift, a different provider may be cheaper than if you’re sending a large, light box.

Franking your shipment online and printing out your own parcel label can also save you money. Some companies pick up parcels from home on request – but this costs a few euros extra. Comparison websites, such as Paketda and Packlink can help you find the cheapest rates.

Avoid the queues

Deutsche Post offices can get very full just before Christmas, but many smaller stores also accept parcels on behalf of DHL. Queues and waiting times are usually shorter in smaller shops and customers can find drop-off points near them on the DHL website. Hermes and DPD also offer a dense network of acceptance points, mostly small stores, kiosks or petrol stations, especially in cities.

Make sure you’ve packaged everything correctly

To make sure your gifts arrive safely, make sure the address is correct and visible. Don’t forget to remove any old barcodes from previous packages and avoid the temptation to decorate the postal package with bows or decorations, as these can get tangled in sorting machines and tear the packages.

A parcel deliverer sorts and clears parcels into a delivery vehicle at a Deutsche Post DHL delivery base. Photo: picture alliance/dpa | Rolf Vennenbernd

If you’re sending packages to the UK, you will have to fill out an extra customs declaration form. You can find out everything you need to know about sending parcels to the UK here

READ ALSO: Christmas travel between Germany and the UK: What am I allowed in my suitcase?

Deadlines

All the major postal services have specific deadlines for different destinations, which we have listed below. Bear in mind that delivery times could be subject to delays in the destination country.

Deutsche Post and DHL

Christmas cards, letters and postcards being sent within Germany need to be sent before the mailbox is emptied (this is usually written on the postbox) on December 22nd if you want them to reach their destination by December 24th. For parcels, the deadline is earlier: they should be posted by December 20th.

Shipments to Germany’s neighbouring countries of Denmark, Poland, Czech Republic, Switzerland, Belgium, Luxemburg and Austria must be on their way by December 15th and packages to France and Italy must be sent by December 14th. For all other European countries (including the UK), the deadline is December 12th for normal shipping and 13th for premium shipping.

READ ALSO: 9 things to know if you’re visiting Germany in December

Anyone wishing to send a parcel to a recipient outside Europe needs to get their package sent much earlier. The normal shipping deadline of November 29th has passed but, for an additional charge, packages can still be sent by Tuesday, December 6th.

DPD

DPD promises to deliver domestic parcels by Christmas Eve if they are handed into the parcel shop by 12 pm on December 21st at the latest. For the Prio and Express variants, the latest delivery date is December 23rd, also at 12 pm. For shipments to other European countries, the deadline is December 17th at 12 pm.

For shipping outside of Europe, you can find the latest possible shipping time using the transit time calculator on the DPD website.

Hermes

Hermes aims to deliver shipments within Germany before Christmas if they are handed in by 12 pm on December 21st. The last date for shipments to other EU countries varies between December 12th (for packages to Greece, for example) and December 20th (for packages to Austria), depending on the destination country. A detailed overview can be found on the parcel service’s website.

UPS

Parcels without an express option should be posted by 12 pm on December 20th at the latest in order to be delivered within Germany by Christmas Eve.

READ ALSO: EXPLAINED: The rules around returning Christmas gifts in Germany

With the express option, the parcel can also be delivered on December 22nd until 6pm and, for those who have left it to the very last minute, UPS Express Saturday Delivery parcels can be sent until 6pm on December 23rd.

For standard shipping within Europe, delivery times for packages range from 1 day (to Austria and Italy for example) to more than 3 days (to the UK, Spain and Portugal). Packages picked up by Monday, December 19th at 6pm, will usually arrive by Saturday, December 24th.

You can find out more precise delivery times and costs can be determined using the delivery calculator on the UPS website

GLS

For those using the parcel service GLS, the deadline for shipments within Germany is December 21st at 12 noon and for neighbouring EU countries, December 20th at 12 pm.  The deadline for shipping to other European countries is December 19th at 12 pm.

Member comments

  1. I mail my partner boxes from the US to Germany for special occasions. I complete the US customs forms honestly and accurately regarding the value of said items. However, he must pay additional upon delivery. The last times have been between 16-21 euro. Does anyone know why this is?

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READER QUESTIONS

EXPLAINED: How to dispose of your Christmas tree in Germany

Once you can't hear the bells jingling, and the beautiful Christmas tree in your living room becomes a dry, dead hazard, it's time to dispose of it correctly. Here's how to do it in Germany.

EXPLAINED: How to dispose of your Christmas tree in Germany

Christmas trees can have a relatively short “life” span in Germany. Traditionally, they are decorated just on Christmas Eve (though this has been changing, and many families now decorate their trees well in advance) and are often disposed of by January 6th, the Feast of Epiphany, which celebrates the end of the Christmas season.

If you bought a real Christmas tree, it’s now time to start thinking about how to dispose of it properly. 

Collection days

Many cities in Germany have designated days for you to simply leave your tree out to be collected – often just on the sidewalk. Depending on the city though, these dates might vary depending on your district.

In Berlin, for example, each district has at least two collection dates, with one in the second week of January and one in the third. Larger districts even have different days depending on neighbourhood.

After collection, these trees are shredded using special machines and then used in biomass power plants to generate energy. In Berlin alone, city services collect 350,000 trees a year – and the energy produced from them can heat around 500 homes for a full year.

Cities that organise collection on the street include Berlin, Potsdam, Düsseldorf, Hamburg, and Frankfurt, among others. 

To find out if municipal workers will collect the trees disposed of on sidewalks where you live; you can search for Weihnachtsbaumabholung + the name of your village, town, or city.

In all cases, people must remove all decorations (tinsel, candles, etc) beforehand. It’s typically better to leave your tree out the night before, or be sure that if you’re up early on the day, to have your tree out by 6:00 am at the latest.

Collection points

Not every town or city will necessarily have dedicated pick-up. But many, if not most, will have designated drop-off points where you can leave your Christmas tree. This is especially likely to be the case the smaller your city, town, or village is.

To find out where your community’s collection point might be, google Weihnachtsbaumsammelstelle, Weihnachtsbaumabgabestelle or Weihnachtsbaumablagestelle + the name of your town to check if there are collection points and where.

Collection points are available around Munich, Leipzig, Cologne, Dresden, Stuttgart, and many more.

Again, make sure you’ve removed all tinsel, decorations, and the like before dropping your tree off.

Other disposal ‘methods’

For those who have gardens at home, the Christmas tree branches can be used to cover perennial plants and sprouting bulbs from frost. They can also be used as household compost, but the pieces should be 15 cm long at home, and only about as thick as a finger.

One place authorities ask you not to leave your tree is in a public park.

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