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HEALTH

Coronavirus: Germany condemns anti-French aggression along border

German Foreign Minister Heiko Maas on Saturday condemned aggression towards French people travelling into border areas, which has flared amid the coronavirus pandemic.

Coronavirus: Germany condemns anti-French aggression along border
Photo: PATRICK HERTZOG / AFP

“Coronavirus knows nothing of nationality. It's the same for human dignity. It hurts to see how some of our French friends have been insulted and attacked because of COVID-19,” Mass posted on Twitter.

“Such behaviour is completely unacceptable. And besides: we are in the same boat,” he added.

 

Maas' tweet came in response to a similarly apologetic post from Anke Rehlinger, economy minister in Saarland state which borders France's Grand Est region.

“Our heart bleeds for the closed borders to France and Luxembourg,” Rehlinger said on April 8.

“We have heard that French people have been insulted and had eggs thrown at them. People doing such things are sinning against the friendship between our nations,” she added.

“I apologise to our French friends for these isolated incidents.” Some days before, the mayor of a small town on the border complained of “a certain hostility to our French friends” in his district.

“Some have been insulted or stopped on the street” while others “no longer dare come here,” Gersheim mayor Michael Clivot told news site t-online.

The situation in Gersheim became so bad that Clivot posted a video directly addressing the townspeople on Facebook.

Some French people had reported being spat on while out walking or queueing at the supermarket, he said. One had been told to “go back to your corona-ridden country,” Clivot added. 

'Joint action needed'

The French consul in Saarland, Catherine Robinet, confirmed that 'isolated' incidents targeting French nationals had taken place in the region.

But Robinet urged against “generalising” the anti-French sentiment, adding that she had also received numerous messages of support.

Some people in France also have reacted poorly to Germans in the country, she added.

For the Gersheim mayor Clivot, the incidents showed that a decision by Berlin to close the frontier in mid-March in a bid to slow the pandemic's spread had been mistaken.

“What we needed (at the time) was joint action with France,” he said.

On March 16, Germany introduced tough border controls with neighbouring nations including France.

Since then, only goods deliveries and cross-border commuters have been waved through by police, while officers have turned back other travellers.

Grand Est on the German border has suffered France's most deadly COVID-19 outbreak with more than 2,000 confirmed deaths.

Across the border in Saarland, only 41 fatal cases have been registered by the Robert Koch Institute, responsible for disease control.

Germany's nationwide death rate from the disease is also well below that in France, with 2,544 of 118,000 infected people succumbing while in France over 13,800 have died out of some 125,000 cases.

Member comments

  1. Ah, so this fantasy that the EU would make everyone EUROPEAN has been shattered! Too bad, for, in the end, the EU cared little about the cultural differences between member states. Germans will always be Germand and feel superior to all, while the French, try as they might, will always play second fiddle. Interesting to see the EU members acting like greedy jackals during this pandemic.

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HEALTH

The different ways you can make a doctor’s appointment in France

Booking a medical appointment in France can be time-consuming – especially if you are new to the country and are looking for an English-speaking doctor.

The different ways you can make a doctor's appointment in France

You do not need a carte vitale to book a doctor’s appointment in France – anyone who needs medical help while in the country is entitled to it, but you may not be entitled to any reimbursement if you are not part of the social security system.

Booking a GP’s appointment can be as simple as phoning up your friendly neighbourhood GP, or using an online service such as Doctolib. 

It helps a lot, if you have a médecin traitant – an attending GP, who adds you (and your family, if they can) to their list of patients. 

READ ALSO Explained: How to register with a doctor in France

It is not always easy to find one. Some parts of the country are short of GPs, which means doctors’ lists can fill up very quickly. But it is important that anyone who lives in France is registered with a named GP, especially if they have a carte vitale.

As well as being the main point of contact between patients and the medical profession in all its guises, it is financially responsible to be registered with a GP in France.

Reimbursement on consultations is typically 70 percent through the French healthcare system, but just 30 percent for anyone without a declared doctor. Meanwhile, top-up mutuelle health insurance companies usually require you to declare a médecin traitant and if you don’t, you may not be able to receive reimbursements on certain treatments.

Bear in mind, it is your responsibility to register with a local médecin traitant. But, even after you have done so, you can still make an appointment with any doctor, anywhere in France, and arrange specialist treatment, if you need it. 

READ ALSO 5 things to know about visiting a doctor in France

How do you go about making a GP appointment in France?

There are several options.

Some health centres – more often in larger towns and cities – operate a walk-in policy. But expect waits to be lengthy. Do not, however, assume that your GP operates a system like this.

You can phone for an appointment. This is another very common method. Your GP will have their own system for making appointments – which may even include something that looks, to the uninitiated, very much like a casual walk-in policy. 

Some may have an assistant to deal with booking appointments and other administration. Others may deal with appointments themselves, and may – for example – operate some sort of triage system based on voice messages from patients. 

What about online booking systems?

And many practitioners are now attached to websites, such as Doctolib. As of 2023, about half of all GP appointments in France were made using Doctolib.

READ ALSO How to use: French medical website Doctolib

Be aware that other online booking systems are available. Doctolib is one of the best known, but your GP may be attached to another system, like the health ministry approved site ‘LeMedecin.Fr’.

This website also has a feature where you can take an immediate online consultation with whatever doctor is available at that moment. By clicking ‘Consultez en vidéo maintenant’ you will be connected to the next doctor who is free. This option may involve an additional charge between €5-10 on top of the price of the consultation, and you will be expected to pay when booking.

If you have any trouble with either of these websites, you can go through the list of registered generalists per département on the ‘Ameli’ website. If you use this option, you will need to call the doctor to see if they are open or available for appointments.

In terms of wait times, online systems have helped to significantly reduce the delay between booking and getting an appointment.

According to a 2023 study by Doctolib, about half of all GP appointments were available within three days from the time of booking on their platform.

Similarly, you can use online platforms to check the medical professional’s qualifications and languages spoken, as well as filter based on the doctor’s English abilities. However, this should be taken with a grain of salt because not every medical professional with English listed on their Doctolib page speaks fluent English. 

An increasing number of doctorsoffer video consultations, known as télémédecine in France. This allows professionals – particularly those in more rural areas – to diagnose less serious conditions remotely. This type of consultation is usually only available from those medical practices that are attached to online booking systems. 

Some pharmacies have also begun offering walk-in télémedicine consults, using ‘Medadom’ machines. More information here.

What about specialists?

In France, you book your own consultations with specialists, even if you are referred by a doctor (your GP may offer a recommendation, but won’t always). The good news is that many specialists do use online booking services. Those that do not usually have assistants to take care of the appointments.

READ ALSO: Urgent care: How to get non-emergency medical treatment in France

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