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Uber Eats food delivery service to launch in Zurich

People in Zurich will soon be able to use Uber's food delivery service, Uber Eats, the California-based company has confirmed.

Uber Eats food delivery service to launch in Zurich
Coming soon to a Zurich street near you. File photo: AFP

The app-based service was launched in Geneva in November and a team is now working on introducing Uber Eats in Zurich, the company told Swiss business daily HandelsZeitung.

An exact date for the Zurich launch is not yet known.

Uber spokesperson Luisa Elster told HandelsZeitung that the service had been positively received by restaurants, delivery partners and customers in Geneva and that there had already been plenty of interest in the app in Zurich.

But the Geneva service hasn’t been without its critics. Like the Uber ride-sharing service, Uber Eats uses independent couriers who decide when and where they want to work, but who do not receive a minimum wage.

This has not gone down well with Geneva’s cantonal employment minister Mauro Poggia, who argues Uber Eats is an employer and that its couriers should be treated as full employees rather than independent contractors.

In a recent interview with Geneva daily Tribune de Genève, he called on the Swiss State Secretariat for Economic Affairs to take an official position on the matter.

In Geneva, couriers use bicycles or motor scooters to deliver food from 11am to 11pm, with items arriving within 30 minutes.

There is no minimum charge but there is delivery fee of 4.90 Swiss francs (around €4.30).

A similar system is expected to be introduced in Zurich.

COST OF LIVING

Uber poised for Swiss expansion

Long plagued by legal issues and driver shortages, ride sharing service Uber is set to expand into more of Switzerland’s French-speaking towns.

Uber poised for Swiss expansion
Photo by Humphrey Muleba on Unsplash

Long plagued by legal issues and driver shortages, ride sharing service Uber is set to expand into more of Switzerland’s French-speaking towns. 

The ride sharing service announced on Wednesday it would expand into the predominantly French-speaking towns of Fribourg, Sion and Yverdon. 

A spokesman for the American service told Swiss media outlet Watson the expansion was fuelled by demand. 

In Sion and Fribourg, while rides can be booked via the app, they will be carried out by taxis in order to comply with local regulations. 

“Our launch will enable taxi drivers to increase the use of their vehicles, win new customers and thus generate more sales thanks to our technology,” said Jean-Pascal Aribot, Director of Uber Switzerland. 

Uber currently operates freely in the German-speaking cities of Basel, Bern, Lucerne, Winterthur and Zurich. 

Legal issues and driver shortages

Uber’s expansion in Switzerland has been slower than in some neighbouring countries.  

Drivers have complained that Switzerland’s high cost of living makes it more difficult to make ends meet, while the company has also been plagued by frequent legal issues. 

The service is currently banned in Geneva due to concerns about payments for drivers, although the ban has been suspended regarding an appeal. 

Geneva classifies Uber as an employer, meaning that drivers should be entitled to benefits including paid holidays, sick leave and pensions. 

The company disputes this and says its drivers are independent contractors. 

In February, voters in Zurich approved a plan to place more restrictions on Uber in the canton. 

The new restrictions include that drivers need to register with cantonal authorities and place obvious signs on their vehicles to distinguish them from regular cars.

The vote, which took place only in the canton of Zurich as part of the February 9 round of referendums, sought to bring regulation for Uber and other ride-sharing services in line with taxis and other limousine services. 

A total of 51.6 percent of voters approved the initiative, while 42.4 percent were opposed. 

The initiative also ‘cantonalised’ taxi regulation, meaning that the municipalities of Zurich will no longer set conditions for taxi companies. Unlike previously, taxis are now allowed to use ranks anywhere in the canton. 

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