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HEALTH

France launches new hotline for out-of-hours medical help

France is rolling out a new number for out-of-office hours consultations with GPs. But it's only in certain areas, for now.

France launches new hotline for out-of-hours medical help
Photo: AFP
If you're living in Corsica, Normandy, or Pays-de-la-Loire then you're among the guinea pigs testing a new 24-hour doctor's helpline. 
 
Those calling the toll-free number can organize home visits, get advice, or sort out an emergency home-visit if need be. 
 
The Health Ministry is rolling out the new line on Thursday – reachable by dialling 116 117 – but only in the three regions mentioned above. 
 
If the test is deemed a success, then the rest of France will be able to benefit from it too by the end of the year. 
 
Health Minister Marisol Touraine noted that the number was “simple and easy to remember” at the launch, 
 
The ministry launched the line in the aim of getting people to stop using the “15” number just to get information, when it's supposed to be used strictly for emergencies.
 
The new number won't be available around the clock, however. Users can only get through after 8pm each night, after midday on Saturday, and throughout the day on public holidays.
 
With the new 116 117 line, France can now lay claim to a total of 12 emergency numbers (although here at The Local we think it's time France had one number to rule them all).
 
In case you're in need: 
 
Dial 17 for the police, dial 18 for firefighters, or 15 for ambulance crews.
 
The coastguard is 196, to report an aeronautical emergency it's 191 and for missing children its 116 000. Then there's 115 for emergency shelter and 119 to report children in danger.
 
Then there is 112, which works as a Europen-wide emergency number, 114 is a text messaging hotline for those who are hard of hearing, and 197 is for kidnapping or terror. 
 
And in case you weren't confused enough, add 116 117 for the out-of hours GP and you're on your way. Good luck. 

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HEALTH

Lengthy waiting times at Danish hospitals not going away yet: minister

Danish Minister for the Interior and Health Sophie Løhde has warned that, despite increasing activity at hospitals, it will be some time before current waiting lists are reduced.

Lengthy waiting times at Danish hospitals not going away yet: minister

The message comes as Løhde was set to meet with officials from regional health authorities on Wednesday to discuss the progress of an acute plan for the Danish health system, launched at the end of last year in an effort to reduce a backlog of waiting times which built up during the coronavirus crisis.

An agreement with regional health authorities on an “acute” spending plan to address the most serious challenges faced by the health services agreed in February, providing 2 billion kroner by the end of 2024.

READ ALSO: What exactly is wrong with the Danish health system?

The national organisation for the health authorities, Danske Regioner, said to newspaper Jyllands-Posten earlier this week that progress on clearing the waiting lists was ahead of schedule.

Some 245,300 operations were completed in the first quarter of this year, 10 percent more than in the same period in 2022 and over the agreed number.

Løhde said that the figures show measures from the acute plan are “beginning to work”.

“It’s positive but even though it suggests that the trend is going the right way, we’re far from our goal and it’s important to keep it up so that we get there,” she said.

“I certainly won’t be satisfied until waiting times are brought down,” she said.

“As long as we are in the process of doing postponed operations, we will unfortunately continue to see a further increase [in waiting times],” Løhde said.

“That’s why it’s crucial that we retain a high activity this year and in 2024,” she added.

Although the government set aside 2 billion kroner in total for the plan, the regional authorities expect the portion of that to be spent in 2023 to run out by the end of the summer. They have therefore asked for some of the 2024 spending to be brought forward.

Løhde is so far reluctant to meet that request according to Jyllands-Posten.

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