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RENTING

Can I get out of a rental contract in Austria?

Have you viewed an apartment in Vienna o elsewhere in Austria and hastily signed a contract? Don't you like the apartment after all? These are your withdrawal rights in Austria.

Can I get out of a rental contract in Austria?
Skyline of Vienna, Austria, seen from a penthouse apartment (Credit: Scharvik GettyImages)

In Austria, the rental market is highly competitive, with apartments often staying on rental platforms for short periods due to high demand and limited supply. This, coupled with brief apartment visits (sometimes with other prospective tenants) and the pressure to secure a place, can lead to hasty contract signings. 

Understanding your withdrawal rights is essential in such a market.

READ ALSO: Renting in Austria – The key things foreign residents need to know

If you signed a rental contract and then realised you don’t want the place, you might feel stuck in your contract. Austria does have really strict rules on contracts, so that “anyone who signs a rental offer makes a binding declaration that they wish to rent the apartment at a certain rate”, Austria’s Tenants Association says.

The real estate agent will also remind you that you cannot leave your contract, as you signed a contractual agreement (“verbindliches Angebot“, which means a binding offer). But what exactly are your rights then?

It’s all about timing

Basically it’s very tricky and almost impossible to back out after signing a rental contact in Austria.

According to Austria’s Chamber of Labour (AK), Austrian law is on your side – but only in a particular case. 

Under a consumer law that applies to all types of contracts, including rental agreements, you are protected against potential pressure from real estate agents and property owners. If you view an apartment and sign an agreement on the same day, you have the right to withdraw from the contract within the week. Furthermore, if the estate agent fails to inform you of your right to cancel, you can withdraw from the contract within one month.

READ ALSO: Shopping in Austria – What are your consumer rights when purchasing goods?

The Tenants Association is more critical and explains that withdrawal is only possible within the “narrow” limits of the Consumer Protection Act. “If you as a consumer submit your contractual declaration on the same day that you viewed the apartment for the first time, you can withdraw from your contractual declaration in writing within one week.”

If the offer was not signed on the day of the very first viewing, though, there is no right of withdrawal in Austria.

READ ALSO: Tenant or landlord – Who pays which costs in Austria?

If you have the right to do so, the most effective way to withdraw from a rental contract is to do it in writing, preferably by a registered letter, as explained by the Austrian Chamber of Labour (AK). This not only provides a clear record of your intent but also empowers you to navigate the legal aspects of the process with confidence. 

If you signed the offer after the viewing, you don’t have the right to withdraw from the contract you signed. In that case, you could ask for a mutual agreement termination, seeking an amicable termination option with the landlord. Otherwise, you’d be bound by the contract, which in Austria usually means you’d have to stay for one year in the apartment and give three months’ notice before leaving.

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For members

HEALTH

Patients in Vienna face long waits for specialist health appointments

Waiting times to get appointments with health specialists in Vienna have increased significantly, a new study has revealed.

Patients in Vienna face long waits for specialist health appointments

Accessing essential healthcare within a reasonable timeframe is becoming increasingly difficult for Viennese residents.

The Vienna Medical Association presented their new study this week which shows that waiting times for appointments with health specialists have increased significantly in recent years.

The study, which involved contacting over 850 doctors’ practices via so-called “mystery calls,” revealed that child and adolescent psychiatry currently had the longest waiting times in the city.

Patients can expect to wait an average of 90 days for an appointment.

Other specialisations where patients have to wait long to receive help include radiology (57 days), neurology (45 days), ophthalmology (44 days), pulmonology (36 days), internal medicine (33 days), and dermatology (28 days).

The waiting time for seeing a gynaecologist has increased fourfold since 2012, with patients now waiting an average of 32 days.

READ MORE: Why are there fewer public sector doctors in Austria?

No new patients accepted

In certain specialist areas, there is no capacity to accommodate new patients. The situation where no new patients are accepted occurs particularly often in paediatric practices, where more than half of the public healthcare practices have put a freeze on admissions.

In child and adolescent psychiatry, 40 percent do not accept new patients, and among gynaecologists, it is almost a third (30 percent). Family doctors also struggle with welcoming new patients, and many of their practices have already reached full capacity.

The Medical Association calls for immediate action, urging the health insurance sector to become more attractive and receive better funding. This could involve measures to incentivise doctors to work within the public system, potentially reducing wait times and improving patient access to care.

During the study presentation, Johannes Steinhart, president of the association, described the increased waiting times as the result of neglect within the established health insurance sector. He said he believes that the public health system is massively endangered.

Naghme Kamaleyan-Schmied, chairwoman of the Curia of the resident doctors in the association, pointed out that while the population of the federal capital has grown by 16 percent since 2012, the number of public doctors has fallen by 12 percent in the same period.

The association now wants to make the public healthcare system more attractive to doctors, which could cut down waiting times and make it easier for patients to receive care. The association’s demands for this to happen include increasing flexibility in contract options, integrating health and social professions in individual practices, reducing bureaucracy, and improving fees.

ÖGK, Österreichische Gesundheitskasse, Austria’s largest public healthcare fund, is currently creating 100 additional public health positions, with almost two-thirds of the positions already having applicants, as well as planning for another 100 positions. They also aim to create a central telemedicine service and a platform for making appointments by phone and online, which is meant to reduce waiting times and improve access to care.

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