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Spain accuses Ouigo of selling train tickets for too cheap

Spain's Transport Minister has accused French low-cost rail Ouigo company of "price dumping" and selling tickets so cheaply that it's becoming "unsustainable" for competitors, notably state-owned railway Renfe.

Spain accuses Ouigo of selling train tickets for too cheap
Transport Minister Óscar Puente delivers a speech at Spain's Congress of Deputies in Madrid. Photo: JAVIER SORIANO/AFP.

Spain’s Transport Minister Óscar Puente has launched an attack against low-cost train company Ouigo in claims that they undercut other companies. Puente has said he is even considering filing a complaint with Spain’s National Markets and Competition Commission (CNMC) about a pricing policy he describes as “tremendously unfair.”

Ouigo, a French-owned company, is one of several high-speed rail companies operating in Spain since greater market liberalisation was introduced in recent years and the market was opened up to competition.

The company offers long-distance, high-speed rail fares for as little as €9 one way and a flat €5 rate for children under 14 years old.

Puente’s attack, which is the latest in a series against the company, comes amid a nationwide expansion by Ouigo.

In the second half of 2024 Ouigo plans to expand into the huge southern region of Andalusia, with routes covering Seville, Málaga and Córdoba, as well as increasing its presence on the Mediterranean coast with stops in Elche and Murcia on a line that will link to Valladolid, passing through Madrid.

READ ALSO: Low-cost Ouigo to expand train services in Spain’s Andalusia and Murcia

This follows news earlier in the year that Ouigo would also begin stopping in cities such as Valladolid and Segovia.

Though cheap train travel would appear to complement the left-leaning Socialist (PSOE) and Sumar government coalition’s progressive agenda, particularly on environmental measures, Puente’s main concern with Ouigo seems to be its effect on Renfe, Spain’s state-owned railway company. “By protecting Renfe, I am protecting all rail transport,” he said over Easter.

According to the CNMC, the arrival of high-speed competition has reduced ticket prices by up to 40 percent compared to when Renfe was the only operator. On the Madrid-Valencia route, for example, Ouigo is the cheapest option despite price cuts from its competitors.

As of the end of 2023, its average fare was €21.31, followed by Renfe’s low-cost high-speed service Avlo at €21.80, Italian-owned Iryo at €22.76, and finally AVE, Renfe’s main high-speed service, significantly higher at €36.64.

However, Puente suggests that such low prices could have a negative impact on the financial sustainability of all train companies.

Ouigo, the Minister argues, cannot cover its own costs with such cheap tickets, as demonstrated by the fact that since its arrival in Spain three years ago it has made annual losses of €40 million, which are covered by its parent company, the French state railway company SNCF.

On the other hand, cutting prices puts pressure on Spain’s other high-speed rail operators – Iryo and Renfe’s AVE and Avlo – to follow suit in order to maintain market competitiveness, which in turn could have negative impacts on their sustainability.

Similarly, whereas Ouigo only competes in the high-speed rail market, Renfe offers several different types of service, including local and medium-distance trains, so any negative impacts on the state-owned company could plausibly also be felt on non-high speed rail services too.

READ ALSO: Which cities in Spain will get Avlo low-cost rail services in 2024?

Ouigo, for its part, defends its presence in the Spanish market as a model “based on the volume”.

The French company points to CNMC data showing the drop in prices caused by free competition has meant that last year Renfe, Ouigo and Iryo all had an average train occupancy rate of 90 percent.

On the price controversy, Ouigo states low-prices are “a characteristic” of its industrial model, based on an economy of scale owing to its double-decker trains that can carry up to 509 passengers. Lowering prices are done with the aim of “democratising high speed” rail, the company claims, by bringing to Spain a business model that has carried 100 million passengers in a decade in France.

But Puente and the Spanish government are not entirely against the free market, and see positives on Spanish railways since it was opened up to greater competition.

“Rail liberalisation has brought positive things, obviously it has increased supply, it has reduced prices,” Puente said. “But it has reduced them to a level that’s unsustainable for the three competitors. Competition has to allow the three companies to make profits or, at least, not to make losses.”

Ouigo, the Minister says, “will have to raise its prices.”

Pricing is not the only problem some in Spain have with high-speed rail. Spain has the most high-speed rail in Europe in terms of total kilometre coverage, and the second most in the world.

However, critics argue that the massive expansion of high-speed rail services in Spain is not evenly distributed and has been overly focused on urban centres, leaving many parts of the country disconnected from the rest or with the need to take connections via Madrid.

 READ ALSO: Thousands protest to demand return of Spain’s old western train line

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TOURISM

FACT CHECK: No, Spain’s Balearics haven’t banned tourists from drinking alcohol

Over the last few days, there have been a slew of sensationalist headlines mainly from UK media stating that Mallorca and Ibiza have banned alcohol.

FACT CHECK: No, Spain's Balearics haven't banned tourists from drinking alcohol

Anyone having read the news about Spain in the UK over the past few days would be forgiven for thinking that drinking alcohol had been completely banned on the ‘party’ islands of Mallorca and Ibiza, but that’s not exactly the case. 

GB News went with ‘‘I cannot believe this!’ Britons fume at ‘tough’ new alcohol restrictions in popular parts of Spain’, while the Daily Mail wrote: ‘A kick in the Balearics for boozy Brits’.

Euronews reported ‘No more ‘sun, sex and sangria’ tourism in Ibiza and Mallorca under new alcohol laws’ and The Drinks Business simply said ‘Balearics bring in booze ban’.

It’s easy to understand why holidaymakers are confused and there has already been quite a lot of backlash, particularly from Brits.

Most of these articles concede further down that the truth is that the islands have only updated and toughened up laws on drinking in the street, and have also put a stop to shops selling alcohol late at night.

All this is in a bid to try and curb anti-social behaviour which many locals have been protesting against recently.

In fact, the rules don’t even apply to the whole of the Balearics or even the whole of Mallorca and Ibiza, they only apply to three resorts in Mallorca – Palma, Calvià and Llucmajor and one in Ibiza – Sant Antoni de Portmany.

As well as a ban on drinking in the streets in these areas, shops in these locations will also be forced to close between 9.30pm and 8am.

It’s not only that they will be banned from selling alcohol between these times, like many reported, but that they will have to close completely. 

The Governing Council of the Balearic Islands approved the modification of the Decree Law 1/2020 at the proposal of the Minister for Tourism, Culture and Sports, which regulates ‘excess tourism’.

The changes aim to promote responsible tourism and the improvement in the quality of tourist areas.

The ban also extends to one nautical mile or 1.85km off the coast, in a bid to put a stop to party boats from coming in too close to shore or picking up extra passengers.

This doesn’t mean that you can’t drink at all at night. Bars, clubs and restaurants in these resorts will still be serving booze late into the night, you just can’t walk down the street with your bottle of beer.

Anyone found breaking the rules will be subject to fines between €500 to €1,500.

The government of the Balearics also approved an annual spending of €16 million from tourist taxes which will be allocated for the modernisation and improvement of these areas and enforcing the ban.

The new laws came into effect on May 11th and the government has confirmed that they will be in effect until at least December 2027. 

What has changed from before?

The new decree reinforces laws that were brought in in 2020 banning alcohol offers such as two-for-one drinks, happy hours and bar crawls in these areas. These will also be extended until 2027. 

The prohibition of alcohol sales between 9:30pm and 8am was also already in place, but now the shops will be forced to close entirely.

The main change that will affect holidaymakers will be the ban on drinking alcohol on the streets.

Nothing new

But this is nothing new when it comes to Spain. Aragón, the Canary Islands, Cantabria, Castilla y León, Castilla-La Mancha, Catalonia, Valencia, Extremadura, Madrid and La Rioja all have some type of ban on what is known in Spain as botellón, essentially drinking alcohol with friends in a public place (street, square etc).

The Balearics are simply catching up to a large majority of the country, where this is already the norm.

All of this comes on the tail of mass complaints from the locals, particularly in Ibiza, where residents are planning to take to the streets at 8pm on May 24th to call on authorities to act on the impact tourism is having on locals’ living standards.  

It started with calls online to “imitate the protests that took place in the Canaries” in April, with many locals feeling that the issues that Ibiza faces are even worse than those of the Atlantic Archipelago. 

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