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LIVING IN AUSTRIA

EXPLAINED: What you need to know about therapy in Austria

If you want to see a therapist in Austria, you can choose between going private or waiting for a public appointment. Here's what you need to know.

In Austria, you can participate in a wide range of different therapy methods through both public and private practitioners. Here is what you need to know about the different options.

Public Therapy

To access therapy with a public health insurance therapist in Austria, you need a referral from your Hausarzt confirming your need for this kind of service.

The cost of therapy with a public practitioner in Austria can vary depending on factors such as the therapist’s qualifications, location, and your specific insurance fund.

In general, if you are covered by the most common public insurance fund, ÖGK, you can access therapy with a public therapist and receive a reimbursement of around €35 per hourly session. Other funds have different reimbursement scales, and some private healthcare funds may cover more of the cost. It is important for each patient to check with their specific fund.

Regarding availability, it can sometimes be challenging to get an appointment with a public therapist.

Some patients wait for many months, and the waiting time can vary depending on factors such as the urgency of your needs and, of course, the therapist’s availability. If you want to get an appointment as soon as possible, it is a good idea to sign up on the public therapist waiting list. 

READ ALSO: EXPLAINED: How the Austrian healthcare system works

Private Therapy

If you are looking for a private therapist, you are likely to receive help sooner. You do not need a referral and can contact the therapist yourself. This may contribute to more effective care, but it also comes with a higher price.

A one-hour session with a therapist costs around 80-150 euros, the price vary depending on factors such as the therapist’s fees and the type of treatment. If you are insured under the Austrian public health insurance system (ÖGK) and choose to see a private therapist, you typically pay for the sessions entirely yourself.

Some private insurance plans might cover the cost of private therapy sessions, which may make it beneficial to sign up for a private healthcare fund. The degree of coverage often depends on each patient’s specific case and insurance package.

Popular private insurance funds in Austria include Allianz and UNIQA, through which you can request more information about possible coverage.

English-Speaking Therapists

There are many English-speaking therapists in Austria, although they are more common in larger towns and cities.

Unfortunately, in more rural regions, it can be difficult to find an English-speaking therapist. However, many mental health practitioners offer their services online via video calls, a trend that increased during the 2020 pandemic.

When you visit your Hausarzt to discuss your therapy plan, you can ask them to refer you to an English-speaking therapist. If you instead prefer private therapy, you can search online for a therapist speaking your desired language.

READ MORE: Everything foreigners need to know about the Austrian healthcare system

Useful links for finding a therapist in Austria

Below are three organisations in Austria responsible for regulating the practice of psychotherapy and maintaining lists of registered therapists on their websites.

European Association for Psychotherapy

ÖBVP – Österreichischer Bundesverband für Psychotherapie

Professional Association of Austrian Psychologists (BÖP)

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For members

HEALTH

Patients in Vienna face long waits for specialist health appointments

Waiting times to get appointments with health specialists in Vienna have increased significantly, a new study has revealed.

Patients in Vienna face long waits for specialist health appointments

Accessing essential healthcare within a reasonable timeframe is becoming increasingly difficult for Viennese residents.

The Vienna Medical Association presented their new study this week which shows that waiting times for appointments with health specialists have increased significantly in recent years.

The study, which involved contacting over 850 doctors’ practices via so-called “mystery calls,” revealed that child and adolescent psychiatry currently had the longest waiting times in the city.

Patients can expect to wait an average of 90 days for an appointment.

Other specialisations where patients have to wait long to receive help include radiology (57 days), neurology (45 days), ophthalmology (44 days), pulmonology (36 days), internal medicine (33 days), and dermatology (28 days).

The waiting time for seeing a gynaecologist has increased fourfold since 2012, with patients now waiting an average of 32 days.

READ MORE: Why are there fewer public sector doctors in Austria?

No new patients accepted

In certain specialist areas, there is no capacity to accommodate new patients. The situation where no new patients are accepted occurs particularly often in paediatric practices, where more than half of the public healthcare practices have put a freeze on admissions.

In child and adolescent psychiatry, 40 percent do not accept new patients, and among gynaecologists, it is almost a third (30 percent). Family doctors also struggle with welcoming new patients, and many of their practices have already reached full capacity.

The Medical Association calls for immediate action, urging the health insurance sector to become more attractive and receive better funding. This could involve measures to incentivise doctors to work within the public system, potentially reducing wait times and improving patient access to care.

During the study presentation, Johannes Steinhart, president of the association, described the increased waiting times as the result of neglect within the established health insurance sector. He said he believes that the public health system is massively endangered.

Naghme Kamaleyan-Schmied, chairwoman of the Curia of the resident doctors in the association, pointed out that while the population of the federal capital has grown by 16 percent since 2012, the number of public doctors has fallen by 12 percent in the same period.

The association now wants to make the public healthcare system more attractive to doctors, which could cut down waiting times and make it easier for patients to receive care. The association’s demands for this to happen include increasing flexibility in contract options, integrating health and social professions in individual practices, reducing bureaucracy, and improving fees.

ÖGK, Österreichische Gesundheitskasse, Austria’s largest public healthcare fund, is currently creating 100 additional public health positions, with almost two-thirds of the positions already having applicants, as well as planning for another 100 positions. They also aim to create a central telemedicine service and a platform for making appointments by phone and online, which is meant to reduce waiting times and improve access to care.

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