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EXPLAINED: Why Austrians can’t imagine a world without cash

At a time when many countries are going almost completely cashless, in Austria cash payment remains the most popular method. Austrian politicians are going to great lengths to safeguard it.

EXPLAINED: Why Austrians can't imagine a world without cash
Cash remains the preferred method of payment in Austria. (Photo by GABRIEL BOUYS / AFP)

A survey conducted by the Oesterreichische Nationalbank (OeNB) finds that 95 percent of the Austrian population “cannot envision a world without cash”, and 64 percent believe it should maintain its significance.

Around 70 percent of transactions performed in Austria in 2022 were done in cash – once of the highest rates in the eurozone and far above the euro-area average of 59 percent. Austrians are also even more cash-crazy than Germans – themselves a culture renowned for having many cash-only venues.

On average, Austrians carry €102 in cash in their wallets at any given time, compared to €95 in 2021. For 93 percent of respondents, cash is the “ideal payment method” in physical retail stores. People in Austria withdraw about €47 billion from cash machines every year, and Austria has about 97 ATMs per 100,000 residents – compared to Germany’s 66.

Aside from cash, payment cards, both with and without code entry, are also popular in physical retail, with high acceptance rates of 88 percent and 76 percent, respectively. Payment apps, however, have lower acceptance, especially among older users.

The survey also reveals that cash is especially favoured for small transactions of less than €10, while payment cards are used more frequently for bills ranging from €50 to €100.

READ ALSO: Why is cash so important to Austrians?

When cash culture meets politics

It’s not just that everyday people in Austria are still clinging on to their cash at a time when many other societies are going increasingly cashless – cash occupies such a sacred space in Austrian cultural thinking that the country’s political parties have clear positions about how to guarantee its ongoing prominence in Austrian life.

The ruling coalition of the centre-right People’s Party (ÖVP) and Greens are even working on a new push to enshrine the right to pay in cash in the Austrian constitution, after a previous attempt failed in 2019. In September, Chancellor Karl Nehammer set up a “cash taskforce” to take charge of this push.

“We understand that cash is a very important theme to people,” Nehammer said at the time. “It’s important to me that cash use is constitutionally guaranteed.”

You’re probable not likely to ever see a sign like this in Austria if the government’s constitutional amendment passes. Photo: Aaron Burnett

Although the 2019 attempt failed, this time might be different. A two-thirds majority is needed for a constitutional amendment in Austria, so the government would need some opposition backing to pass the amendment.

The far-right Freedom Party (FPÖ) favours a referendum on bringing a cash payment guarantee into the constitution.

The Social Democrats (SPÖ) meanwhile, focus on accessibility. They’ve recently come out with a proposal to guarantee that every Austrian community – no matter how small – has at least one ATM. The message is clear – Austrians are so attached to cash they can physically hold and carry that political parties better have a position on it.

If the amendment passes, it’s still not quite clear how the amendment would work in practice – however, it is quite likely that cashless establishments simply wouldn’t be able to operate in Austria, without introducing a cash option.

READ ALSO: Why is Austria so set on making cash payments a constitutional right?

Why are Austrians still so attached to cash?

There are many potential reasons why an individual Austrian might prefer to pay in cash. But two are inextricably linked up in culture traits.

One is that many Austrians hold that it is easier to budget if using cash – because the currency feels more real and you can keep track of exactly how much you have left. Car payment, by contrast, could provoke the temptation to spend faster than you can keep track.

The next is privacy. Austrians value the ability to pay for certain goods and services anonymously, without being tracked. Many worry about foreign companies or governments having access to such data, which might reveal their personal preferences.

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AUSTRIAN HABITS

What issues do Austrians care about the most?

It is election year, and a new survey reveals which topics Austrians care about the most. Here we tell you what lies closest to their hearts and what does not.

What issues do Austrians care about the most?

On October 23rd, Austria’s will hold its parliamentary elections for the National Council. This election determines the 183 members of the National Council, which is the primary legislative body in the country.

The election to the National Council takes place every five years and it is the country’s most important election. Austrian citizens who are at least 16 years old on election day are entitled to vote.

With the upcoming election in mind, a recent survey conducted by Linz-based Market Institute on behalf of Der Standard, revealed which topics eligible voters in Austria consider the most important, and what actions they are willing to take to see changes taking place.

Better healthcare is top priority

The survey showed that Austrians prioritise improvements in the healthcare system the most. Around 82 percent believe that improving the healthcare system was an important political concern. This belief remains consistent across different age groups and political beliefs. However, the level of interest in healthcare improvements tends to increase with age. 

Concerns surrounding the state of the ountry’s healthcare system have mounted in recent years. Austria is currently dealing with a serious staff shortage in the healthcare sector, meaning fewer available medical staff for patients. Additionally, the system faces new challenges arising from changes in doctors preferences and the limited number of contracts for practices with public healthcare funds. Many doctors prefer to work as private sector doctors, known as “Wahlarzt” in German, rather than having contracts with insurance-funded practices, where the doctors are referred to as “Alle Kassenarzt” in German.

In addition to healthcare, Austrians also prioritise a better education system (78 percent), fighting corruption (76 percent), fighting high prices and inflation (75 percent), maintaining neutrality (72 percent), reducing energy costs (70 percent), and better paid jobs (67 percent). Legalising cannabis ranks lowest in importance among respondents, with only 19 percent in favour.

But even if voters highlighted these issues as important, many revealed. they did not want to get involved politically themselves to make things better. Only about 35 percent of those who want to improve healthcare are ready to join efforts such as demonstrating, collecting signatures, or networking with others to make changes happen.

READ ALSO: EXPLAINED: How the Austrian healthcare system works

Niche topics create more motivation for mobilisation

The survey showed the level of public engagement varied depending on the issue.

From the subjects mentioned above, only two – neutrality and energy costs, have the potential to persuade people to get involved in politics. Since those are niched topics they have potential to garner greater public support and engagement.

David Pfarrhofer, political researcher at Market Institute, suggested that niche topics often mobilise members of the public more than broader issues due to their specific focus and great relevance to smaller groups of people.

Political views influence opinions

Political party connections affect how Austrians view different social issues. While many supporters from different parties agree on protesting against right-wing extremism and supporting rights to free abortion, opinions on other matters such as reducing working hours, improving the military, climate change activism and immigration differ a lot among different political groups.

For example, while half of The Social Democratic Party (SPÖ) and a third of the The Green Party voters (Die Grünen) like the idea of working less, it is not popular among supporters of other parties, especially among those who support the Austrian People’s Party (ÖVP).

Another example is that two-thirds of respondents believe that protests against discrimination against women are justified. However, supporters of ÖVP and The Freedom Party (FPÖ) agree less with this statement than the other parties. “This is probably because many of them no longer consider such a disadvantage to exist,” says Pfarrhofer.

When it comes to protests against immigration, 84 percent of FPÖ supporters view protests against immigration as justified, meanwhile 52 percent of The Green Party supporters and 40 percent of SPÖ supporters reject such protests.

READ MORE: Healthcare in Austria: Why are there fewer ‘public’ doctors?

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