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The 10 problems with Paris transport system France’s ex-PM must deal with

France’s former Prime Minister Jean Castex is set to take charge of Paris’s RATP transport network and says he 'looks forward' to the job ahead - here are 10 of the biggest challenges he faces.

The 10 problems with Paris transport system France's ex-PM must deal with
(Photo by Martin BUREAU / AFP)

France’s Council of Ministers is expected to confirm former Prime Minister Jean Castex as CEO of Régie autonome des transports parisiens (RATP) – the company that operates the capital’s Metro, bus, tram and train network.

But when he walks into his new office on Monday to take over a role that has been left vacant since the surprise resignation of Catherine Guillouard, he faces a number of major challenges, any of which could be considered a priority.

1 Service issues

The priority of priorities. The pandemic exacerbated staffing issues plaguing Paris’ public transport system.

Currently a shortage of drivers means RATP isn’t running full services and even a short delay on the Metro leads to overcrowing on the next train.

2 Staff morale

Very much linked to the above. RATP employs some 45,000 people in the Greater Paris region – many of whom are struggling with the rising cost of living. Salary negotiations and working conditions will be top of Castex’s to-do list (and of course we know what happens if negotiations break down – yes, strikes).

He has already spoken about the “quality of life at work issue” that must be tackled head-on, which indicates he’s aware of it. How much he can do about it remains to be seen.

3 Pensions

Castex’s diplomacy skills will be tested by the prospect of the government’s planned pension reforms – which include plans to end special regimes that many RATP employees currently enjoy and increase retirement age.

Any strikes, similar to those of December 2019, could paralyse the company and, as a direct result, Paris.

4 Maintenance, repairs and upgrades

Major works are currently affecting RER B lines – but there’s little sign of improvement and plenty of disruption at the moment for millions of daily users.

Meanwhile, RATP is waiting on delivery of 146 double-decker trains from Alstom and CAF, which will have to be deployed successfully from 2025.

It is also at the planning stage of automating Line 13 of the Metro.

5 Peak periods

The 2024 Olympic and Paralympic Games are looming – and, to a lesser extent, the 2023 Rugby World Cup.

Both will see spikes in demand for public transport services, with up to 1 million additional users per day expected during Games. Both RATP and SNCF need to be at the top of their public transport games at both events.

6 Access

A 2005 law enshrined the principle of universal accessibility across France, and explicitly stated that anyone with disabilities is entitled to the same rights of able-bodied citizens in France. It also set a target of 2015 for ensuring all public spaces and public transport systems were accessible to everyone.

The Metro was exempt from the 10-year deadline, due to “technical obstacles and difficulties” – but, according to  RATP, people with reduced mobility, in particular wheelchair users, can use 100 percent of the Paris bus network; almost 90 percent of the suburban bus network, and 100 percent of tram lines and all 65 RER A and B stations.

On the Metro, however, it’s a very different story and only line 14 is currently wheelchair accessible. RATP says it is working on making lines 4, 11 and 12 100 percent accessible [for disabled users]. 

7 Energy sobriety

The catchphrase du jour in political and business circles. RATP consumes two percent of the energy used in the whole of the greater Paris Île-de-France region, about the same amount as the city of Bordeaux in a year – at a cost this year of around €260 million. Cutting energy consumption and costs will be vital.

8 Political relations

Île-de-France Mobilités is the transport network for the region – currently headed by former Presidential candidate Valérie Pécresse – and it pays €400 million to RATP and €300 million to SNCF every month, and has demands on the quality and quantity of services provided for its money.

Castex has to negotiate RATP autonomy and at the same time improve relations with City Hall in Paris following a failed overhaul of the city’s bus services in 2019.

Both Pécresse and city mayor Anne Hidalgo have been implacable critics of the Macron government in which Castex until recently served.

9 Extension and expansion

RATP is in charge of infrastructure for the massive Grand Paris Express project to extend lines out into the suburbs – set to enter service in 2024 between Pont-de-Sèvres and Noisy-Champs. RATP is also expected to be responsible for the extension of line 14 to Saint-Denis-Pleyel and Orly in time for the 2024 Olympics.

10 Competition

RATP’s monopoly on regional bus services ends on January 1st, 2025, when bus services are opened up to competition, followed by the tram system in 2030 and RER networks in 2040. Cue internal restructuring – and friction with the unions – as Paris and its suburbs are cut up in to 12 lots open for competition.

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TRAVEL NEWS

Do I need to reserve a train ticket in advance in France?

France's SNCF train service varies its rules on advance reservations according to the type of train you are travelling on, with changes afoot for the regional TER services. Here's how it works.

Do I need to reserve a train ticket in advance in France?

Obviously you need a ticket to travel on a train in France – try to fare dodge and you will face a fine. Tickets must be purchased before you board the train, in most cases there is no option to purchase onboard (although there are some exceptions on regional lines, more on those below).

However, the type of ticket and advance reservation required varies depending on the type of train you are travelling on; TGV, Intercité or TER.

TGV trains are the high-speed inter-city lines, which include both the standard InOui service and the budget OuiGo lines. International routes are also covered by TGV rules.

Intercité trains also go between major population centres but are slightly slower than the TGV routes and stop off in more places. They also include the night train routes.

TER – these are the local trains, slower, stopping in smaller places and with a more basic service and less fancy trains.

TGV and Intercité

Both of these require advance booking – you can buy your ticket either from the machines or manned customer service booths (guichets) in the stations or online on the SNCF website or SNCF Connect app. 

In all cases you must book a ticket for the specific train that you intended to travel on – eg the 14.04 service from Paris to Marseille. You can’t book a ticket, for example, that allows you to take any train from Paris to Marseille on Thursday, as the timing would be specified.

The advantage of this system is that each ticket automatically gives you a reserved seat for no extra cost, so there is no fighting to get a seat once you are onboard. If you’re booking online you can specify (according to availability) whether you want a seat on the upper or lower deck of the train or whether you prefer the window or aisle seat. If you’re travelling with a companion you can specify a seat next to them – or far away from them, depending on your preference.

The disadvantage is that you can only travel on the service specified – so if your plans change or you are delayed then you will need to get a new ticket.

This is especially important to note if you have missed a connection – you will need to get rail authorities to issue you a new ticket to travel on a different service. This is important to note for people making international train journeys – although non-French services may allow you to use your ticket on a later train, SNCF will not so you need to check which service is running the train you intend to take. 

TER

The local TER trains (roughly pronounced tay uh air) have a different system and are generally first come, first served and they do not allow you to book a specific seat in advance.

To make things just a little more confusing, however, TER services are run by the 13 different French regions and some rules vary between regions.

In most cases you will need to have purchased your ticket before boarding, but some regions still allow you to buy tickets on board for a slightly higher price. For example, the southern Nouvelle Aquitaine region allows you to purchase tickets on board during evenings and weekends, but only on certain lines.

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Once you get your TER ticket, it is only valid for the specific line you selected – eg Annecy to Lyon – but you are not limited to a specific time. In most cases you can use it at any time, in accordance with the region’s deadlines, which can sometimes go up to 150 days in advance.

Generally, you are not guaranteed a seat, so you may have to stand if there are crowds.

However, some TER services are starting to introduce reserved seating on popular lines.

Which regions have reserved seating?

Last week, the Grand Est region announced that they would sell tickets with seats associated for Paris-Strasbourg via Châlons and Paris-Mulhouse via Troyes, as these are busy lines, especially for commuters. 

The changes will come into effect for journeys after July 6th. SNCF will automatically allocated seats for tickets purchased for these lines, while seasonal ticket holders for the Grand Est region will be able to reserve their seating at the ‘Ma Place à Bord’ space online.

There has been some pushback from regular TER users who worry that last-minute seating will not be available anymore. In response, SNCF clarified that 25 percent of the seats on these lines will remain available ‘without advance reservation’ on a first come, first served basis. 

The other TER lines in Grand Est will continue operating as before.

Grand Est is following in the footsteps of Normandy, which introduced reservations with seating for certain lines two years ago.

In the north-western region, the popular lines of Paris-Rouen-Le Havre, Paris-Caen-Cherbourg, Paris-Trouville/Deauville, as well as the weekend services for Paris-Granville and Paris-Dieppe, all allow advanced reservations to manage crowds.

READ MORE: What are France’s rules for bringing bikes on the train?

What about the other regions?

After Grand Est announced its plans, the heads of the Hauts-de-France and Auvergne-Rhône Alpes regions told Le Parisien they may consider the same for their regions, but they would take time to observe the rollout of the new measure in eastern France.

“We are not opposed to any solution that would help with transportation issues, with reservations being one option among others,” Frédéric Aguilera, the vice-president of the Auvergne-Rhône Alpes region told the French daily.

There have been discussions about seeking to increase train capacity, as well as changing the pricing for peak and off-peak hours of popular train lines, but these have not yet been introduced.

As for the other regions, seated reservations are still not available on TER services.

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