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VIENNA

What makes Vienna the ‘most liveable city’ and where can it improve?

Vienna is once again at the top of the global liveability index, but what does it mean and where can Austria's capital still improve?

What makes Vienna the 'most liveable city' and where can it improve?
Volksgarten, Museen, Parlament / Volksgarten, Museums, Parliament in Vienna (© WienTourismus/Christian Stemper)

The Austrian capital city of Vienna made a comeback as the world’s most liveable city after it tumbled down to 34th place due to coronavirus pandemic restrictions.

Now, Vienna tops a ranking dominated by Western European cities, and it scores highly in nearly all criteria, including stability, healthcare, education, and infrastructure, according to a report by the Economist Intelligence Unit (EIU).

READ ALSO: Vienna returns to top ranking as world’s ‘most liveable city

What does each of these points mean and in which areas is the city still not the best?

The liveability score is reached through category weights, each divided into subcategories. The indicators are then scored based on either judgement of “in-house expert geography analysts and a field correspondent based in each city” for qualitative variables.

In the case of quantitative variables, the rating is calculated based on the relative performance of a location using external data, such as information from the World Bank or Transparency International, for example.

Karlskirche, or St. Charles Church, in Vienna (Copyright: © WienTourismus/Christian Stemper)

Stability

Vienna got a 100 percent score in this category, which is measured based on several indicators. The EIU rating evaluated the prevalence of petty crime and of violent crime. It also looked into the threat of terrorism, military conflict, and civil unrest threats.

Healthcare

This was another category Austria’s capital aced – and an improvement from the pandemic years, when it lost points on healthcare.

READ ALSO: Ten essential apps to download for living in Vienna

The rating considers the availability and quality of both private and public healthcare. It also looks into the availability of over-the-counter drugs and general healthcare indicators provided by the World Bank.

Education

Vienna got a total of 100 points for this category, which considered the availability and quality of private education and looked into World Bank data on public education indicators.

Infrastructure

Another 100 percent for Austria’s capital which was found to have a good quality of road network, public transport, international links, energy provision, water provision and telecommunications. The ranking also considered the availability of good-quality housing.

Theater in Vienna (© WienTourismus/Paul Bauer)

Culture & Environment

This was the only category where Vienna did not get 100 points. Instead, it scored 96.3, which was still higher than many of the top ten cities. Vancouver, Canada, was the only city at the top of the ranking that got a 100. Melbourne and Amsterdam also fared slightly better than Vienna.

READ ALSO: ​​The downsides of Vienna you should be aware of before moving there

The category looks into humidity and temperature rating, the discomfort of climate for travellers, level of corruption, social or religious restrictions, level of censorship, sporting availability, cultural availability, food and drink, and consumer goods and services.

Among all of these indicators, only the humidity/temperature rating, which is adapted from average weather conditions, didn’t receive the highest grade.

What can Vienna do to get better?

Even in the indicators where the Austrian capital did well, there are always things to improve, especially concerning the risks to the quality of living that rising inflation and the Ukrainian war bring.

When it comes to weather, though the city cannot control when it rains or shines, there are many things it can do to improve living conditions on those scorching summer days or freezing winter evenings.

READ ALSO: ‘Cool streets’: How Vienna is preparing for climate change and heatwaves

As summer and heatwaves arrive, it is already looking to bring more green areas and avoid “heat islands” building up in the city centre. It also has built fog showers, drinking fountains and increased offers of “cool” areas where people can escape the extreme heat.

Also, looking to reduce the use of cars and make life better for residents, Vienna is betting on the “15-minute city” concept. This means that Austria’s capital is trying to make the essential everyday routes and destinations, including metro stations, reachable by a 15-minute walk.

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VIENNA

How do I lower my rent if I pay too much in Vienna?

If you live in an older building, a so called "Altbau", the price per square meter is regulated. If you are paying too much rent, there are ways to lower it and claim your money back.

How do I lower my rent if I pay too much in Vienna?

Vienna is known for offering its residents affordable rents. However, if you live in one of the older apartments in Vienna (Altbau), you should know that there is a limit on how much rent can be charged per square meter.

Some landlords rent out their flats more expensively than they are actually allowed to. The City of Vienna’s rent calculator can help you determine if you are paying too much.

If you believe that your rent is too high, there are three different options on how to bring it down and also get the money back from the time when you paid too much.

Hire a company to take on your case

In Vienna, several companies, known as Prozessfinanzierer in German, will take on your case individually and try to reduce your rent. This could not only result in a lower rent for the future but also in you receiving a refund for the period you overpaid. It is even possible to pursue this after you leave your apartment. 

However, the City of Vienna has warned against using these services. If you are successful, the companies could claim a great portion of the refunded money, ranging from 30 percent to even half. MeinBezirk also reported occasions when employees of these companies have gone door to door, pretending to be city officials to secure contracts with excessively high commission payments.

Tenant protection organisations argue, as cited in Der Standard, that the companies may prioritise their profits over the best interests of tenants, negatively impacting tenant-landlord relationships.

However, these companies typically operate on a ‘no win-no fee’ basis, which means that you do not have to pay anything if the reduction attempt is unsuccessful. 

READ MORE: Gemeindebau: How do you qualify for a social housing flat in Vienna?

Get help from the Mietervereinigung

Another option is to get help from the Mietervereinigung. This is a tenants’ association that supports tenants’ rights and interests. A yearly membership costs around €69 in Vienna (it also operates in Austria’s other federal states).

Once you are a member, you can go to them for help. They will assist you with claiming back your rent if you have been overpaying, and can also help with rental problems such as mould, contracts, painting, disputes with landlords and housing standards. 

The association also offer education and information to help you understand your rights and responsibilities under landlord-tenant laws. This includes workshops and seminars about topics related to housing rights and regulations.

The association is also known for publishing guides, brochures, and online resources with practical tips for dealing with common rental issues.

The Mietervereinigung offers services and guidance for its members over the phone, online or through meetings in person. 

Altbau in Alsegrund, district 9 in Vienna. Photo by Melloo on Unsplash

Do it yourself

The third option you have as a tenant is to go to the arbitration board yourself.

The arbitration board is an independent entity established to help resolve conflicts between tenants and landlords outside of the court system. However, this can sometimes be complicated.

You often need certain legal expertise to be successful and the process can be complex and time consuming.

READ NEXT: How does urban gardening work in Vienna?

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