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German mobile networks improve coverage in signal ‘dead zones’

Germany's three major network providers are cooperating to improve mobile coverage in the nation's patchiest areas.

iPhone with no signal
An iPhone shows a "no signal" notice. Photo: picture alliance/dpa | Karl-Josef Hildenbrand

According to media reports, two of the network operators have managed to close thousands of so-called “grey spots” in Germany since last summer, making it less likely that people will find themselves with no signal on their travels.

There are still numerous ‘dead zones’ in Germany, with grey spots occurring when only one of the three mobile operators is present in an area, meaning that customers of the remaining two have no reception. 

But operators say they’ve managed to solve this issue by establishing network-sharing agreements with their competitors.

According to Deutsche Telekom and Vodafone, more than 2,000 grey spots were closed last year through the operators pooling their network coverage and the use of their antennas. 

That means that customers of Vodafone can now make use of Telekom networks in many areas where Vodafone signal is patchy and vice versa. 

The operators say that the agreements have been 50/50, with half of the borrowed networks belonging to Vodafone, and half to Deutsche Telekom.

Those who use the Telekom network, for example, now have 1,000 fewer dead spots nationwide.

Despite rapid progress, data from the Federal Network Agency shows that grey zones still affect around 6.4 percent of Germany. 

However, this figure was around 0.4 percent higher last October, and the operators are aiming to eliminate around 1,000 more grey spots by the coming summer.

READ ALSO: New map shows Germany’s mobile ‘dead zones’

O2 to join collaboration

Deutsche Telekom and Vodafone have been working on network sharing since 2020, sparking anger on the part of Germany’s third major network operator Telefónica (O2). 

After an intervention from the Federal Cartel Office, O2 was included in the alliance, though the collaboration is only just getting underway.

According to a Telefónica spokesperson, the first antenna sites will be activated in the coming months.

In total, about 2,000 of its own sites would be made available to other operators – some of them to Telekom and some to Vodafone. In return, Telefónica gets access to the same number of sites from the other two network providers.

READ ALSO: EXPLAINED: How Germany is finally set to improve Wifi and phone signal on trains

Vocabulary

grey spots – (die) graue Flecken

dead zone – (das) Funkloch

network operator – (der) Netzbetreiber 

covered by – abgedeckt von 

We’re aiming to help our readers improve their German by translating vocabulary from some of our news stories. Did you find this article useful? Let us know.

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TECH

EXPLAINED: Germany’s plans to improve digital access to the labour market

A Bürgergeld app, video consultations and improvements for foreign skilled workers: The German Labour Ministry has put forward a new digitalisation strategy aimed at making life easier for jobseekers and welfare recipients.

EXPLAINED: Germany's plans to improve digital access to the labour market

Germany is known to lag behind many other nations when it comes to digital technology. 

But the coalition government – made up of the Social Democrats (SPD), Greens and Free Democrats (FDP) – has taken steps forward to change this – at least when it comes to the job hunt.

READ ALSO: Germany unveils new plan to become more immigrant and digital friendly

This week, the Labour Ministry announced a new digitalisation strategy, which includes creating an app for people to claim long-term unemployment benefits (Bürgergeld) and to allow for more video consultations and digital access to residents and skilled workers from abroad looking to come to Germany. 

What should we expect from the app?

The aim is to give German residents easier access to digital applications by 2030, with internal processes also set to be digitalised.

Under the plans, it will be possible to apply for so-called Citizen’s Income or Bürgergeld via an app on a smartphone.

As well as submit applications for the benefit, users will be able to make appointments and receive job offers on their phone. 

The app will first be tested in selected job centres before being rolled out if successful. 

Labour Minister Hubertus Heil (SPD) explained that digitalisation should make it easier for people in Germany to deal with authorities, while relieving the burden on employees and freeing them up for other tasks. 

Labour Minister Hubertus Heil (SPD)

Labour Minister Hubertus Heil (SPD) speaks in the Bundestag. Photo: picture alliance/dpa/dpa-Zentralbild | Britta Pedersen

The ministry will also turn to artificial intelligence (AI) tech. The AI is intended to speed up the processing of Bürgergeld applications and translate complicated texts from official letters into understandable language for recipients.

“We will simplify internal processes and use the potential of AI,” Labor Minister Hubertus Heil told German media outlet Table Media. 

READ ALSO: What to know about Germany’s new digital healthcare law

More online and video consultations

Video consultations and improvements to electronic labour market admission for foreign skilled workers are also planned.

According to Heil, services that are currently only available in analogue form are to be made digital in future.

There are also plans for a national online portal for further vocational training with access to funding opportunities, counselling and further training offers.

Jobseekers from outside the EU to benefit

As Germany faces a severe worker shortage, and attracting talent from abroad has become a high priority for the government. 

Heil said that in future, skilled foreign workers will be admitted to the German labour market more quickly through digital cooperation between the Federal Employment Agency, foreign missions and immigration authorities.

The same streamlining process will apply to the recognition of foreign qualifications, which is known to be a burdensome process currently. 

READ ALSO: Could backlogs at Germany’s foreigners’ offices stifle skilled immigration?

The new strategy is to apply to the entire labour and social administration. It was drawn up by seven other authorities as well as the Ministry of Labour. According to Heil, the move is an important contribution to strengthening people’s trust in the welfare state.

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