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Reader question: What should I do if I lose my Swiss residency permit?

Getting a residence or work permit in Switzerland is not always easy, so its loss can throw you into disarray. Here are the steps to take toward re-establishing this important document.

Reader question: What should I do if I lose my Swiss residency permit?
To enter Switzerland for work, you must have your permit. SEBASTIEN BOZON / AFP

If you are a foreign national employed in Switzerland (or just living here), your permit is a very valuable possession.

You should, of course, guard it with your life and never part with it, but sometimes that little credit-card-like document disappears mysteriously from your wallet. You probably won’t know whether it was lost or stolen; all you know is that it is missing.

Photo: State Secretariat for Migration SEM

What should you do?

First of all, don’t panic. It is not the end of the world — though it may seem like it — and it doesn’t mean you’ll be thrown out of Switzerland.

You will need to request a replacement from your canton of residence, a process which is usually pretty efficient.

Here are the steps to take:

First, you must announce the loss / theft to the police in your place of residence, who will issue a report.

You must then bring this certificate to your local administration’s population department (Einwohnerkontrolle in German, contrôle des habitants in French, and Controllo abitanti in Italian), which is in charge of all matters related to residence in a given municipality.
 
In some cases, you can find online a form requesting a replacement, print it, fill it out and bring it with you to the administration office.

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When you go there, bring your passport, a passport photo, as well as and the police report of the loss / theft. of permit.

A duplicate permit will be issued to you, though the fee for this service and the time it takes to get a new permit varies from one canton to another, and also depends on what kind of permit you are replacing. 

What happens if your permit is lost / stolen abroad?

In this event, the procedure is a bit more complicated (or a lot more complicated, depending on a country’s bureaucracy).

As is the case in Switzerland, you must first announce the loss / theft to the local police and bring the report to a Swiss Embassy or Consulate, which will issue a temporary document enabling you to return to Switzerland.

This, however, will take some time, as the foreign representation will have to contact the canton which issued your permit.

Once back in Switzerland, you should take this paperwork to your local Einwohnerkontrolle / contrôle des habitants / controllo abitanti office and request a new permit, as above.

Note, however, that once a replacement permit is issued, the original one is invalidated, so if you happen to find it afterwards, don’t use it.

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LIVING IN SWITZERLAND

Lost and found: where to look for your ‘missing’ items in Switzerland

In Switzerland, like in other countries, people sometimes lose their belongings in various places. Many ultimately find their way to their rightful owner.

Lost and found: where to look for your ‘missing’ items in Switzerland

Unlike socks that disappear in the wash, never to see the light of day again (which is a global, rather than just Swiss phenomenon), many lost items often do reappear. 

The bigger the item is, the more chance there is of it being found.

But even smaller objects like keys are often returned to their owners — it all depends on who finds them and to what lengths these people are willing to go to ensure that lost items are returned to their owners.

(Human nature being what is it is, you have more chances of being reunited your keys than with your jewellery or a wallet that still has all its contents inside).

But you may be surprised to learn that cases of exemplary honesty still exist.

One such example, in 2022, involved an envelope containing 20,000 francs found lying on a sidewalk by passersby and returned to the man who dropped it while getting into his car. 

What are some of the more unusual things people leave behind?

Each year, Uber Switzerland publishes a list of things that passengers forget in cars. 

This year, among purses, cell phones, laptop computers, umbrellas, and pieces of jewellery, drivers found in the back seats items including a purple wig, carnival mask, coffee machine, and a spatula for crêpes.

The items found on trains are even stranger. 

They include, according to the national railway company SBB, taxidermy animals, an authentic samurai sword, and a prosthetic leg (it’s not clear whether this was a spare or whether the passenger had to hop off the train).

Where should you look for the items you lose in Switzerland?

It depends on where you think, or know, you left your belongings.

Public transport

If it’s on the train, file a lost property report here

For the PostBus, it’s here

Additionally, public transport companies in your community have their own ‘lost and found’ offices, as do local police stations.

Airports

Zurich 
Geneva 
Basel 

Additionally, to maximise your chances of being reunited with your lost property, report it here.

Through this site, you can also check whether your lost item has been found and handed in at one of the offices.

If your lost item is found, must you pay a ‘finder’s fee’?

Yes, Swiss legislation says so.

No exact amounts are specified, but “the reward should be appropriate in relation to the find,” according to Moneyland consumer platform.

In principle, “a finder’s fee equal to 10 percent of the amount returned to the owner is considered an appropriate reward.” 

Also, if the process of finding out who the lost object belongs to and returning it to you generates extra expenses for the finder (such as train fare or other travel costs, for example), you have to reimburse these expenses in addition to the reward.

(By the same token, if you find and return someone else’s belongings, you can expect the same compensation).

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