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Italian aviation authority tells Ryanair to follow Covid-19 rules or lose permit

Italy's national civil aviation authority ENAC threatened on Wednesday to suspend Ryanair's permit to fly in the country over alleged non-compliance with coronavirus safety rules.

Italian aviation authority tells Ryanair to follow Covid-19 rules or lose permit
Check-in desks at Rome's Ciampino airport. Photo: Alberto Pizzoli/AFP

It accused the Irish low-cost airline of “repeated violations of the Covid-19 health regulations currently in force and imposed by the Italian government to protect the health of passengers”.

“Not only is the obligation to distance passengers not respected, but the conditions for making an exception to that rule are also being ignored”, it said in a statement.

Ryanair denied the claims, stating that it complied with all the Italian government's safety rules.

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While airlines flying to and from Italy are allowed to fill planes to capacity, they are supposed to enforce social distancing before and after take-off, including during boarding, at gates, and on shuttle buses carrying passengers to and from the terminal.

They must also ensure that staff and passengers wear face masks throughout flights, changing them every four hours on longer journeys.

If Ryanair continued to break the rules ENAC said it would “suspend all air transport activities at national airports, requiring the carrier to re-route all passengers already in possession of tickets”.

Alternatively the watchdog could limit the capacity of Ryanair flights to 50 percent, it said, meaning that its planes would have to full no more than half full.

“The claims made in ENAC's press release today are factually incorrect,” Ryanair responded.

“Ryanair complies fully with the measures set out by the Italian government and our customers can rest assured that we are doing everything to reduce interaction on both our aircraft and at airports to protect the health of our passengers.”

Some of The Local's readers disagreed, complaining of crowding during boarding and people failing to wear face masks. 

“There wasn't much distancing getting on and off the plane, and the flight was 80 percent full,” said Ryanair passenger Dominic Stewart, who flew from Riga in Latvia to Bergamo at the end of July.

But others told us they were happy with the way Ryanair enforced the rules – and some pointed out that the problems weren't limited to one airline.

“How you’re supposed to do that with 200+ queuing passengers and gates as close to one another as they are I've no idea. Seems airports are going to need a little more real estate!” wrote one of our Facebook followers.

Italy was the first European Union country to be seriously affected by the pandemic, which has officially killed over 35,000, but its contagion rate is currently far below levels seen in other parts of the bloc.

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STRIKES

What to expect from Italy’s national rail strike this weekend

Rail passengers in Italy may face disruption on Saturday, May 4th and Sunday, May 5th as staff at railway operators including Trenitalia and Italo plan a 24-hour strike.

What to expect from Italy's national rail strike this weekend

Passengers travelling across Italy by train may face delays or cancellations this weekend as staff at state-owned railway operator Ferrovie dello Stato, which includes Trenitalia, Trenord, and Trenitalia Tper, and private company Italo plan to strike from 9pm on Saturday, May 4th to 9pm on Sunday, May 5th.

The walkout was called by CAT (Coordinamento Autorganizzato Trasporti) – one of Italy’s major trade unions – in late March to demand the renewal of collective labour agreements in the rail transport sector.

The planned protest is expected to affect all types of rail travel, from long-distance services to regional and local ones, with the overall level of disruption expected to vary by city and operator.

While rail companies are legally required to guarantee the operation of a number of minimum services (servizi minimi) during strikes taking place on weekdays, there’s no such requirement for weekend walkouts.

READ ALSO: The transport strikes that will hit travel in Italy in May 2024

This means that operators are free to decide whether or not to guarantee services for passengers.

Trenitalia 

National rail operator Trenitalia said in a statement that their services “may experience changes or cancellations” for the entire length of the strike, but the protest may also “result in service variations both before its start and after its end”. 

Though the statement provided no information regarding possible guaranteed services, Trenitalia generally operates a number of essential long-distance journeys during weekend walkouts. These are available here.

Trenitalia has advised passengers planning to travel with them during the weekend to check the status of their services via their website or mobile app, or by calling toll-free number 800 89 20 21.

Italo

Though initial news reports said that the walkout would not affect the services of private long-distance operator Italo, staff at the company are also expected to take part in the protest according to reports on Friday morning.

It was unclear at the time of writing exactly how the strike would impact Italo services, but delays and/or cancellations could not be ruled out.

Italo has said it will guarantee the operation of a number of long-distance services during the walkout. You can find those here.

Trenitalia Tper

Trenitalia Tper, which operates train services in the Emilia-Romagna region, has said that their services “may experience changes or cancellations” due to the walkout. 

In the event of cancellations, passengers will be able to “ask for a refund according to the operator’s terms and conditions”.

Trenitalia Tper hasn’t yet provided any details regarding possible guaranteed services.

See their website for the latest updates.

Trenord

Trenord, which operates a number of regional trains in the Lombardy region, including connections to and from Milan’s Malpensa Airport, has said that scheduled services “may be subject to cancellations”.

However, the operator has also said that none of its staff are represented by trade union CAT and previous walkouts backed by the union didn’t affect scheduled services.

Trenord will not operate minimum services during the strike. However, should airport link services be cancelled, replacement buses will run the same routes. 

See Trenord’s website or app for the latest updates.

What to do if your train is cancelled

If a pre-booked rail service is cancelled due to strike action in Italy, passengers are normally allowed to travel on other equivalent services instead or will be entitled to a refund.

Passengers travelling with Trenitalia will need to request a refund either at the station or by using this web form

Keep up with the latest updates in The Local’s strike news section.

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