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HEALTH

Which areas of France are the worst affected by coronavirus?

The death toll continues to climb and the whole country is on lockdown, but large numbers of cases are still concentrated in certain areas.

Which areas of France are the worst affected by coronavirus?
Photos: AFP

France's official number of confirmed cases of coronavirus stands at 22,302 on Wednesday, but officials admit that the real number of cases is much larger.

France is currently only testing a very narrow group of people – although health minister Olivier Véran said on Tuesday evening that much wider testing would be rolled out shortly.

READ ALSO Coronavirus testing in France – how does it work and who gets tested?

At present only healthcare workers, people with symptoms who are in high risk groups and people who have very severe symptoms are being tested.

This means that the real number of cases is much higher – as high as 90,000 according to one health official.

What authorities are concentrating on instead is the sickest patients, hoping this will help them manage healthcare systems without getting totally overwhelmed.

In this area there are three parts of France that are the worst affected – the eastern parts of the country, Corsica and Paris.

In each of these areas medical services are struggling to keep pace with the number of cases and local medics say they are at 'breaking point'.

The east

The eastern départements saw the first coronavirus clusters in France and remain the worst affected – with hospitals in both Mulhouse and Colmar in the Haut-Rhin département severely stretched.

Mulhouse was the centre of one of the earliest outbreaks – centred around a church in the town – and is now the site of an army hospital built to take the patients that the hospital cannot cope with.

Patients from both Mulhouse and Colmar have also been airlifted to hospitals in other parts of France that have greater capacity, while others have been transferred over the border to hospitals in Germany.

There is also a 'coronavirus train' that on Wednesday is taking seriously ill patients from the east to other regions.

Doctors in the Hauts-de-France region – which contains the département of Oise, another early cluster zone – are also preparing for difficult days ahead as they have a high number of patients in intensive care.

Many patients have been sent to Occitanie in south west France and Centre-Val-de-Loire, which have so far seen fewer serious cases than many other regions.

Of the five doctors who have died of the virus so far, four were working in Haut-Rhin, Oise or Moselle in the east.

IN PICTURES: France's military hospital for coronavirus patients 

Paris

The greater Paris Île-de-France region has the highest number of confirmed cases in France – 6,798 as of March 24th, although again the figures only relate to officially confirmed cases, usually the sickest patients.

In Paris the picture is further complicated by the fact that many patients are transferred from other areas to the specialist hospitals in the capital.

But despite having some of the best medical facilities in the country, services in the capital are still struggling.

Hospitals have put out a call for anyone with medical qualifications to come and help out – offering free train travel for the journey. So far 4,213 people have signed up – including school nurses, retired medical professionals, nurses working in private healthcare and part-time staff.

Doctors in the area say if cases continue to increase at the same rate, by Friday hospitals in the region will be at breaking point.

The major preoccupation of the regional health authority is finding new intensive care beds for coronavirus. Île-de-France currently has 1,200 intensive care beds and has set a target of 2,000 by the end of the week – using beds in private hospitals and other facilities to boost the numbers.

“We are increasing the capacity of both types of establishments, and we no longer think at all in terms of public or private,” said a spokesman from the Île-de-France health authority.

Corsica

The island of Corsica was another place that reported an early cluster, particularly around the capital Ajaccio. The virus then spread around the island, overwhelming local medical services.

Over the last few days the French Navy has organised transport on hospital ships for patients from Corsica to hospitals in mainland France, particularly nearby Marseille.

There are no regions of France that are coronavirus free and the lockdown restrictions apply to the whole country as the government desperately tries to slow the transmission of the illness.

On Tuesday alone 240 people died, taking the death toll above 1,000, and the Olivier Véran says the lockdown will have to be extended, possibly to five or six weeks.

READ ALSO These are the rules of lockdown in France

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HEALTH

The different ways you can make a doctor’s appointment in France

Booking a medical appointment in France can be time-consuming – especially if you are new to the country and are looking for an English-speaking doctor.

The different ways you can make a doctor's appointment in France

You do not need a carte vitale to book a doctor’s appointment in France – anyone who needs medical help while in the country is entitled to it, but you may not be entitled to any reimbursement if you are not part of the social security system.

Booking a GP’s appointment can be as simple as phoning up your friendly neighbourhood GP, or using an online service such as Doctolib. 

It helps a lot, if you have a médecin traitant – an attending GP, who adds you (and your family, if they can) to their list of patients. 

READ ALSO Explained: How to register with a doctor in France

It is not always easy to find one. Some parts of the country are short of GPs, which means doctors’ lists can fill up very quickly. But it is important that anyone who lives in France is registered with a named GP, especially if they have a carte vitale.

As well as being the main point of contact between patients and the medical profession in all its guises, it is financially responsible to be registered with a GP in France.

Reimbursement on consultations is typically 70 percent through the French healthcare system, but just 30 percent for anyone without a declared doctor. Meanwhile, top-up mutuelle health insurance companies usually require you to declare a médecin traitant and if you don’t, you may not be able to receive reimbursements on certain treatments.

Bear in mind, it is your responsibility to register with a local médecin traitant. But, even after you have done so, you can still make an appointment with any doctor, anywhere in France, and arrange specialist treatment, if you need it. 

READ ALSO 5 things to know about visiting a doctor in France

How do you go about making a GP appointment in France?

There are several options.

Some health centres – more often in larger towns and cities – operate a walk-in policy. But expect waits to be lengthy. Do not, however, assume that your GP operates a system like this.

You can phone for an appointment. This is another very common method. Your GP will have their own system for making appointments – which may even include something that looks, to the uninitiated, very much like a casual walk-in policy. 

Some may have an assistant to deal with booking appointments and other administration. Others may deal with appointments themselves, and may – for example – operate some sort of triage system based on voice messages from patients. 

What about online booking systems?

And many practitioners are now attached to websites, such as Doctolib. As of 2023, about half of all GP appointments in France were made using Doctolib.

READ ALSO How to use: French medical website Doctolib

Be aware that other online booking systems are available. Doctolib is one of the best known, but your GP may be attached to another system, like the health ministry approved site ‘LeMedecin.Fr’.

This website also has a feature where you can take an immediate online consultation with whatever doctor is available at that moment. By clicking ‘Consultez en vidéo maintenant’ you will be connected to the next doctor who is free. This option may involve an additional charge between €5-10 on top of the price of the consultation, and you will be expected to pay when booking.

If you have any trouble with either of these websites, you can go through the list of registered generalists per département on the ‘Ameli’ website. If you use this option, you will need to call the doctor to see if they are open or available for appointments.

In terms of wait times, online systems have helped to significantly reduce the delay between booking and getting an appointment.

According to a 2023 study by Doctolib, about half of all GP appointments were available within three days from the time of booking on their platform.

Similarly, you can use online platforms to check the medical professional’s qualifications and languages spoken, as well as filter based on the doctor’s English abilities. However, this should be taken with a grain of salt because not every medical professional with English listed on their Doctolib page speaks fluent English. 

An increasing number of doctorsoffer video consultations, known as télémédecine in France. This allows professionals – particularly those in more rural areas – to diagnose less serious conditions remotely. This type of consultation is usually only available from those medical practices that are attached to online booking systems. 

Some pharmacies have also begun offering walk-in télémedicine consults, using ‘Medadom’ machines. More information here.

What about specialists?

In France, you book your own consultations with specialists, even if you are referred by a doctor (your GP may offer a recommendation, but won’t always). The good news is that many specialists do use online booking services. Those that do not usually have assistants to take care of the appointments.

READ ALSO: Urgent care: How to get non-emergency medical treatment in France

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