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BREXIT

We want the British to stay here, says UK ambassador to Spain

The United Kingdom's ambassador to Spain, Simon Manley, signaled at a gathering with Spanish media that the UK is determined to sort out the rights of Spanish citizens in the UK as well as those of British citizens living in Spain.

We want the British to stay here, says UK ambassador to Spain
The UK's ambassador to Spain, Simon Manley. File Photo: Javier Soriano/AFP

“We want the Spanish to stay there and the British here. There is no more important issue than citizens in these negotiations,” Manley, referring to the Brexit negotiations, told reporters at the UK embassy in Madrid on July 6, according to El Pais.  

Approximately 130,000 Spanish citizens live in the UK while more than 300,000 British citizens live in Spain. Both demographic groups remain uncertain about their future residential rights as Britain and the EU continue to linger over the terms of the UK's departure from the EU. 

Manley stressed that the UK was keen for Spanish students and workers to be able to remain in the UK and for their residency rights to be sorted ASAP.

According to figures released by the British Council, more than 10,000 Spanish students are enrolled in higher education at UK universities. 

In a speech to the European Parliament on June 26, Theresa May had suggested that the more than 3 million EU citizens living in the UK would have to apply for a residency card after the UK's formal departure from the European Union.

READ MORE: UK makes pension and healthcare pledge for British expats post-Brexit

The offer was widely dismissed as insufficient by EU politicians. Prime Minister May said a new category of foreign resident would be created for the proposed system. 

“I understand the frustration this can generate,” Ambassador Manley assured the gathered media on the rights of Spanish residents, “but we want them to stay. We are trying to develop a process for the future that will be as simple as possible,” he added.

Manley stressed that the UK government was willing to accommodate suggestions from Spain towards the creation of such a procedure. The new attitude suggests a softening and a u-turn on the part of the UK government following heavy EU criticism of Theresa May's initial post-Brexit offer for EU citizens. 

Ambassador Manley's comments come before the Spanish royal family is due to visit the UK on a state visit next week. 

Commenting on whether Spanish King Felipe VI could mention Gibraltar when addressing the UK parliament next week – like his predecessor King Juan Carlos I did in 1986 – Manley acknowledged that this was possible. The ambassador added that for a foreign head of state to address parliament “is something special” that only gets offered “to the most important and appreciated friends.” 

READ MORE: Eight reasons why Spain is very worried about Brexit

Discussing the controversial forthcoming Catalan secession referendum, Manley said it was an “issue for Spain” but said the case bore similarities with Scotland, according to Voz de Galicia

 

For members

RESIDENCY PERMITS

Why is it so hard to get an appointment at some of Spain’s foreigner offices?

One of the reasons Brits in Spain say they haven't got a TIE residency card yet is the apparent impossibility of getting an appointment at their local extranjería office or police station. So is there any truth to this?

Why is it so hard to get an appointment at some of Spain's foreigner offices?

Anyone who has tried to do anything official in Spain will be well aware of the dreaded cita previa system, whereby they must first make an appointment.

For foreign residents, this is not a simple task. It’s not just a question of simply making an appointment as more often than not, there aren’t any available.

And it’s not like you can just log-on a day later and find more. Many people spend weeks or even months trying to make these appointments, so they can carry out mandatory bureaucratic procedures.

These appointments are needed for everything from applying for or renewing your TIE if you’re non-EU to getting your EU green residency card. They’re needed again when going in for fingerprinting or even just trying to pick up your card once it’s ready.

Earlier this week, the British Embassy in Madrid stressed that it’s “really important” that the 200,000+ UK nationals in Spain with a green residency certificate exchange it for a TIE card “as soon as possible” to avoid issues with the EU’s new Entry-Exit System. 

READ ALSO – ‘Get the TIE now’: Brits in Spain urged to exchange residency document

The problem is that the exchange has never been made compulsory, only strongly encouraged and around half of British residents in Spain still haven’t gotten their TIE after Brexit.

In reaction to the announcement by the British Embassy, numerous British residents in Spain commented how hard it is get an appointment at their local police station or extranjería (foreign affairs) office.

Could the difficulty in getting an appointment be one of the reasons to blame for this?

So why are these cita previas so coveted and why are they so difficult to get?

Unfortunately, it’s not just a question of simple Spanish bureaucracy. There’s something slightly more sinister going on here. The fact of the matter is that if you go to certain relocation companies, firms and agencies they can get you an appointment straightaway – if you pay for it.

A year ago in May 2023, Spain arrested 69 people for blocking appointments at immigration offices. They were accused of booking up all the available appointments via a computer bot to later sell to foreigners to make a profit, despite the fact that this process should be free.

Arrests were carried out in Madrid, Albacete, Alicante, Almería, Badajoz, Barcelona, ​​Vizcaya, Burgos, Cádiz, Córdoba, the Balearic Islands, Marbella, Murcia, Tarragona, Tenerife, Toledo and Valencia, which gives us an idea of how widespread the illegal practice is.

Although Spanish police managed to dismantle this particular ring of criminals, it did not solve the problem.

Just seven months later in December 2023, ONG Movimiento Por la Paz (MPDL) confirmed to Levante news in Valencia that the ministry’s network had been hacked for two years and that it was unfair to foreigners who were being discriminated against because of it. 

They also claimed that the police and foreign ministry knew about the problem and still let it happen. 

Vincente Marín, CEO and lawyer for Parainmigrantes website aimed at foreign residents and those wanting Spanish nationality, confirmed this in a video he posted on the site.

He explained that bots hack into the system and that whenever appointments become available, they can book them up in seconds and then sell them on the black market for between €100 and €200, admitting it was a big problem for his firm too.

The initial screen of the appointment page (cita previa) on Spain’s extranjería website, and where many foreigners find it impossible to book residency official processes.

Fast forward to February 2024 and a group of lawyers and gestores from Castellón and Valencia denounced the system, saying that it was “controlled by criminal mafias”. They also cited the problem of bots hacking the system and complained that some of their clients still hadn’t been able to get appointments in five or six months.

In May of this year, the issue is still ongoing. Balearic news site Ultima Hora reported several readers who had been trying to get appointments for months in Mallorca and had been unsuccessful.

One has to get an appointment before her residency card runs out in June and was even considering paying an agency who were asking for €200 to help her get one.

Wherever there’s a sizable population of foreigners, from Barcelona to Valencia, the extranjería website has generally been ‘hacked by bots’.

In order to improve the situation more national police have been called in to work at the Immigration Office in Orihuela (Alicante) because of the number of foreigners living in the area. The police there have confirmed that they have allocated more resources for the issuance of documents too, to try and speed up processes. 

If you’re trying for an appointment the best option is to aim to not pay for one if you can help it, as you’re only fuelling the problem.

Reputable law firms may still be able to help you get one by dedicating more resources to applying for them manually, but you shouldn’t have to pay over the odds for what should be a free service. 

Here are our tips on how to get a cita previa when it seems impossible. 

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