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Man escapes unhurt after falling under metro train

A Viennese man who fell onto the tracks and under an U-Bahn train at the Museumsquartier station on the U2 metro line must have had a guardian angel with him - as he escaped without a scratch.

Published: 3 August 2015 13:32 CEST

Man escapes unhurt after falling under metro train

The Museumsquartier station. Photo: My Friend/Wikimedia

Shortly after 7am on Sunday morning the 30-year-old man fell from the station platform and into the path of an oncoming train. However, he fell on his back and his body landed exactly in the gap between the tracks – so the train was able to pass above him without touching him.

Police were able to see exactly what happened after examining footage from a surveillance camera at the station.

“There was no one else around. The man stumbled, toppled over and fell onto the tracks – bang in the middle. A train was just coming into the platform and although the driver slammed on the emergency brakes it was too late – the train went right over him. We then saw how he climbed out from behind the train – unharmed,” police spokesman Thomas Keiblinger told Radio Wien.

There is a distance of 40cm between the track and the floor in the Vienna U-Bahn lines – so the man was very lucky that his body fit into this space. “This is not a stunt that should be imitated,” a spokeswoman for the Wiener Linien transport company said. “Not every person has the same build.”

She added that if another passenger observes someone falling onto the tracks they should immediately pull the ‘Not-Stop’ (emergency stop) lever on the platform. If the train is able to stop in time then the unlucky person has time to roll into an ‘escape niche’ which is next to the tracks, just under the platform.

After he had climbed to safety the 30-year-old man was taken to hospital but found to be completely unharmed. The driver of the train was in shock.

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'Betriebskosten': What are the extra costs renters must pay in Austria?

Understanding operating costs or the specific expenses landlords or property agencies charge renters, is crucial for staying on top of your monthly payments when renting a place in Austria. These extra costs, known in German as Betriebskosten, are strictly regulated by Austria’s Tenancy Act.

Here are the operating expensses that are chargeable to tenants, according to the MieterHilfe Public Association:

Water/wastewater and costs of leak testing, plus excess consumption due to burst pipes, but does not include disproportionate additional consumption for commercial operations;
Rubbish removal (and also clearing out floors and cellars);
Clearing out abandoned property;
Pest control, with costs such as extermination and periodic inspection or removal of pigeon droppings. Installation of pigeon screens is not included;
Sweeping fees (chimney sweep);
Electricity for lighting and communal facilities, such as the stairwell, but also replacement of light bulbs, fuses or switches;
Insurance premiums for fire, liability and water damage;
Insurance premiums for glass breakage and storm damage provided that more than half of the tenants have agreed to this being passed on;
Management fee (there is a set administration fee per square metre of usable space and building construction year)
House cleaning, including wages and social payments if there is a caretaker, plus materials;
Public charges, unless there is a prohibition on passing them on – offsetting of property taxes is permitted;
Ongoing operating costs for communal facilities (lift, heating, playground, green areas, common rooms, etc.).

However, costs such as maintenance and repair work can never be charged under operating expenses.

The same goes for any ‘disproportionate additional costs or consumption due to commercial operations ‘, which refers to costs that are significantly higher than what would be considered normal for residential use or costs that are incurred due to the operation of a business within the rented property.

READ ALSO: Tenant or landlord – Who pays which costs in Austria?

Vienna’s association for tenants MieterHilfe has a calculator that uses average values to show whether the Betriebskosten you pay are comparatively low, medium or high. The association notes, however, that even low values could be considered unauthorised billing in some cases. In contrast, high values could be correct – the calculator only shows if you are paying too much compared to other properties in the city.

You can check the values HERE. You will need to know either the total usable area of the building or the usable area of the flat and the operating cost share—this information is usually shown in a payment statement you receive from property management.

What if I believe I am being unfairly charged?

If you think you are paying too much, but the charges are legal – such as for water electricity etc, then you would need to raise this issue with property management. They could take measures to save on operating costs, such as replacing old light bulbs with more energy-efficient ones or setting lights to a timer instead of a traditional light switch, for example.

There are many possible reasons for high or low values, according to the City of Vienna. For example, you may pay comparatively low for water one year because of a small number of residents, while the following year, there are leaking sanitary facilities and a burst water pipe that raises costs.

Buildings with many communal areas and green spaces often tend to have higher operating costs, especially for water, electricity, and housekeeping.

However, things are different if you think you are being unduly charged—that is, there are charges in the operating costs that do not belong there, such as unapproved construction repair.

READ ALSO: Renting in Austria – The key things foreign residents need to know

If you are unsure of the costs, there is a significant deviation from average prices for no particular reason, or you believe that you are being charged for something not legally admissible as an operating cost, you could have a free check carried out by MieterHilfe or a tenant protection organisation.

If there is a suspicion of unauthorised billing that cannot be dispelled between tenants and the property management company, this will be clarified at the arbitration board. The arbitration board is an independent body that mediates disputes between tenants and landlords. It is a point of contact before the courts in case of difficulties or legal disputes, and its decision is legally binding.

Property management companies and landlords must settle the operating costs for the previous year by 30 June at the latest and disclose them to tenants. This deadline is set to ensure that tenants have sufficient time to review their cost statements and raise any concerns before the new rental year begins. All expenses must be itemised in the statement, providing transparency and allowing tenants to see exactly what they are being charged for.

They are obliged to provide tenants with a detailed summary of the statement and the invoice documents. If the operating costs per square metre exceed €2, a more detailed review is recommended, according to the City of Vienna.

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