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Spain accuses Ouigo of selling train tickets for too cheap

Spain's Transport Minister has accused French low-cost rail Ouigo company of "price dumping" and selling tickets so cheaply that it's becoming "unsustainable" for competitors, notably state-owned railway Renfe.

Spain accuses Ouigo of selling train tickets for too cheap
Transport Minister Óscar Puente delivers a speech at Spain's Congress of Deputies in Madrid. Photo: JAVIER SORIANO/AFP.

Spain’s Transport Minister Óscar Puente has launched an attack against low-cost train company Ouigo in claims that they undercut other companies. Puente has said he is even considering filing a complaint with Spain’s National Markets and Competition Commission (CNMC) about a pricing policy he describes as “tremendously unfair.”

Ouigo, a French-owned company, is one of several high-speed rail companies operating in Spain since greater market liberalisation was introduced in recent years and the market was opened up to competition.

The company offers long-distance, high-speed rail fares for as little as €9 one way and a flat €5 rate for children under 14 years old.

Puente’s attack, which is the latest in a series against the company, comes amid a nationwide expansion by Ouigo.

In the second half of 2024 Ouigo plans to expand into the huge southern region of Andalusia, with routes covering Seville, Málaga and Córdoba, as well as increasing its presence on the Mediterranean coast with stops in Elche and Murcia on a line that will link to Valladolid, passing through Madrid.

READ ALSO: Low-cost Ouigo to expand train services in Spain’s Andalusia and Murcia

This follows news earlier in the year that Ouigo would also begin stopping in cities such as Valladolid and Segovia.

Though cheap train travel would appear to complement the left-leaning Socialist (PSOE) and Sumar government coalition’s progressive agenda, particularly on environmental measures, Puente’s main concern with Ouigo seems to be its effect on Renfe, Spain’s state-owned railway company. “By protecting Renfe, I am protecting all rail transport,” he said over Easter.

According to the CNMC, the arrival of high-speed competition has reduced ticket prices by up to 40 percent compared to when Renfe was the only operator. On the Madrid-Valencia route, for example, Ouigo is the cheapest option despite price cuts from its competitors.

As of the end of 2023, its average fare was €21.31, followed by Renfe’s low-cost high-speed service Avlo at €21.80, Italian-owned Iryo at €22.76, and finally AVE, Renfe’s main high-speed service, significantly higher at €36.64.

However, Puente suggests that such low prices could have a negative impact on the financial sustainability of all train companies.

Ouigo, the Minister argues, cannot cover its own costs with such cheap tickets, as demonstrated by the fact that since its arrival in Spain three years ago it has made annual losses of €40 million, which are covered by its parent company, the French state railway company SNCF.

On the other hand, cutting prices puts pressure on Spain’s other high-speed rail operators – Iryo and Renfe’s AVE and Avlo – to follow suit in order to maintain market competitiveness, which in turn could have negative impacts on their sustainability.

Similarly, whereas Ouigo only competes in the high-speed rail market, Renfe offers several different types of service, including local and medium-distance trains, so any negative impacts on the state-owned company could plausibly also be felt on non-high speed rail services too.

READ ALSO: Which cities in Spain will get Avlo low-cost rail services in 2024?

Ouigo, for its part, defends its presence in the Spanish market as a model “based on the volume”.

The French company points to CNMC data showing the drop in prices caused by free competition has meant that last year Renfe, Ouigo and Iryo all had an average train occupancy rate of 90 percent.

On the price controversy, Ouigo states low-prices are “a characteristic” of its industrial model, based on an economy of scale owing to its double-decker trains that can carry up to 509 passengers. Lowering prices are done with the aim of “democratising high speed” rail, the company claims, by bringing to Spain a business model that has carried 100 million passengers in a decade in France.

But Puente and the Spanish government are not entirely against the free market, and see positives on Spanish railways since it was opened up to greater competition.

“Rail liberalisation has brought positive things, obviously it has increased supply, it has reduced prices,” Puente said. “But it has reduced them to a level that’s unsustainable for the three competitors. Competition has to allow the three companies to make profits or, at least, not to make losses.”

Ouigo, the Minister says, “will have to raise its prices.”

Pricing is not the only problem some in Spain have with high-speed rail. Spain has the most high-speed rail in Europe in terms of total kilometre coverage, and the second most in the world.

However, critics argue that the massive expansion of high-speed rail services in Spain is not evenly distributed and has been overly focused on urban centres, leaving many parts of the country disconnected from the rest or with the need to take connections via Madrid.

 READ ALSO: Thousands protest to demand return of Spain’s old western train line

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TOURISM

‘It’s become unliveable’: Spain’s Málaga plans protests against mass tourism

After recent protests in the Canaries and seemingly growing anti-tourism sentiment across Spain, locals in the Costa del Sol city of Málaga are also planning demonstrations in June against the 'touristification' of their city.

'It's become unliveable': Spain's Málaga plans protests against mass tourism

Locals in Málaga are set to take to the streets in protest against mass-tourism in June, demanding an end to the ‘touristification’ of their city.

This comes after large protests in the Canary Islands in recent weeks and growing anti-tourist sentiment around the country.

Tension among locals in places such as Barcelona, Valencia, the Balearic and Canary Islands, as well as Málaga, stems from frustration with the mass tourism model and its impact on their cities.

READ ALSO: Why Spain is a cheap mass tourism destination

Often, it is also about the post-pandemic influx of remote workers and digital nomads from abroad, many of whom come to Spain to enjoy a (relatively speaking) cheaper cost of living with high foreign wages and purchasing power than many local Spaniards struggle to compete with.

READ ALSO: Mass protests in Spain’s Canary Islands decry overtourism

In this sense, much of the building anti-mass tourism sentiment brewing in Spain is bundled up in a more general (and at times somewhat confused or misplaced) anti-foreigner feeling that views outsiders, whether it be traditional tourists or digital nomads, as exploiting Spain and the expense of Spaniards.

In cities such as Málaga, locals are being priced out of their own neighbourhoods as more and more properties are turned into short-term tourist rentals owned by landlords (many of them Spaniards or commercial multi-property owners) wanting to cash in.

A growing number of Malagueños have had enough and will take to the streets on June 29th under the slogan ‘for decent housing and against the processes of touristification and precariousness of life’.

The event’s aim is to protest the tourist model in the city: ‘Málaga has become an unliveable city for those of us who live there. It is over! For a Málaga to live in and not to survive’ are among the catchphrases expected to be used at the demonstration.

Organised by the Málaga Tenants Union, the protest will challenge the ‘exploitation of housing, work and life’ in the Andalusian city.

Locals would say this has been a long time coming. In many ways, Málaga has become a victim of its own success, particularly after it was voted as the best city for foreign residents in the InterNations Expat City Ranking 2023. In the post-pandemic period, scores of foreigners have moved to the city.

READ ALSO:  Why Spain’s Málaga is becoming a victim of its own success

So much so that eight out of 10 new residents moving to Málaga are currently foreigners, according to recent data from Spain’s National Statistics Institute (INE). Stats show that in 2022 Málaga welcomed a total of 56,242 inhabitants, of which 44,656 were foreigners and 11,586 were Spanish nationals.

In recent months the city has become inundated with anti-tourist stickers.

“This used to be my home” (antes esta era mi casa) , “go f*cking home” (a tu puta casa), “stinking of tourist” (apestando a turista), “this used to be the city centre” (antes esto era el centro) and “Your dead loved ones, mayor” (Alcalde tus muertos) are some of the hostile messages recently adorning walls and doors in Málaga.

READ ALSO: ‘Get the f*ck out of here’: Spain’s Málaga plastered with anti-tourism stickers

The growing foreign population, combined with the pre-existing mass tourist model, has inflated the local property market. Rental prices have increased by 16.5 percent compared since the end of 2022 and have now reached an average of €15.5/m2, stats from property portal Idealista show, while the cost to buy a home in Málaga has increased by 11 percent to an average of €3,049/m2, reaching a new historic high.

According to a study by HelloSafe, Málaga is the second most expensive province in the country when compared to the average salary, just behind Barcelona. It estimates that 81 percent of the average salary in Málaga is used on living and rent.

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