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TOURISM

Is it legal for hotels and Airbnb owners in Spain to take a photo or scan your ID?

If you’ve ever stayed at hotels, serviced apartments or Airbnbs in Spain, you will be aware that receptionists and hosts usually ask either for your passport when you check in or another type of ID card.

Is it legal for hotels and Airbnb owners in Spain to take a photo or scan your ID?
Is it legal for hotels to take a photo or scan your ID? Photo: Ketut Subiyanto / Pexels

If you’re a tourist you’ll typically be asked for your passport when checking in to your accommodation, but if you’re a foreign resident in Spain you can also show your tarjeta de identidad de extranjero or TIE. 

The information they collect usually includes your full name, date of birth, nationality and passport number or foreign identity number NIE.

These details are required by the Spanish authorities and Airbnb hosts or hoteliers are obliged to complete a guest registration called the ‘Parte de Entrada de Viajeros’.

This helps the authorities to monitor immigration, keep a record of tourist stats, and ensure the safety of both residents and visitors.

If you’re doing a self check-in your host will likely ask you to send a photo or scan of your passport or other ID card in order to gather the information.

If you’re checking in at a hotel reception they will either take your details directly from your passport or ID card, scan or photocopy them to gather the information at a later time.

READ ALSO: Can my neighbours stop me from renting out my Spanish flat on Airbnb?

But is it actually legal for hotels and accommodation hosts to ask for a photo, scan or photocopy of your ID?

Your passport, TIE or Spanish DNI card contains a lot of personal data and if it falls into the wrong hands, it could be used for phishing scams or identity fraud.

In fact, according to Spain’s Federation of Consumers and Users (CECU) the law does not require the establishment to send a photograph or scan to the authorities, only the necessary data.

The Spanish Data Protection Agency (AEPD) states that making a copy of these documents is actually illegal and some cases can involve a fine of up to €100,000.

In 2022, a hotel was fined €30,000 because it collected and used customer photographs obtained at registration to control access and billing for their drinks during their stay.

The guests were unaware of this since the hotel did not include information about the use of these images in its personal data protection policy.

The CECU explained that “Under data protection regulations, more data than is strictly necessary to fulfil the contract cannot be requested, unless the law requires it or the user is informed and gives their consent. If it is not complied with the appropriate sanction must be imposed”.

This means that under no circumstances are hotels or Airbnb hosts allowed to keep copies or photos of your ID cards or passports. If they do ask for photos or scan them, they must delete or destroy the copies straight away after collecting the necessary information.

What can I do to protect myself and my data?

There are several steps you can take in order to protect yourself and prevent hotels and other accommodation providers from making or keeping copies of your data.

  • Firstly, if you’re checking-in in person and your hotel asks for your passport or TIE in order to photocopy or scan it, you can remind them that this isn’t actually legal and ask them to just note down the relevant data instead.
  • If doing a self check-in and your accommodation provider is asking for a photo of your ID, you can give them the necessary details instead of an actual photo. Remember to only submit your data via secure platforms and check that the web page has a padlock symbol or green bar to indicate it’s secure.
  • If you are asked to send a photo of your ID by an apartment host via WhatsApp or text message you can either refuse and only send them the information that’s necessary or ask them to delete the photo as soon as they’ve taken down the details they need. Ask them to ensure they’re not storing a copy on their phone.
  • If you’ve discovered that your accommodation website or messaging service via Booking.com for example has been hacked, it’s important to report the incident to the local police so that they’re aware that someone else could be using your identity. 

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TRAVEL NEWS

Reader question: What will EES mean for foreigners living in Europe?

The EU's new Entry & Exit System (EES) of enhanced passport controls is due to come into force later this year, but among many questions that remain is the situation for non-EU nationals who live in the EU or Schengen zone.

Reader question: What will EES mean for foreigners living in Europe?

Currently scheduled to start in autumn 2024 (unless it’s delayed again, which is not unlikely) the EU’s new Entry & Exit System is basically an enhanced passport check at external EU borders, including a facial scan and fingerprinting.

You can find a full explanation of the new system HERE.

Travellers crossing an external EU or Schengen border for the first time will be required to complete EES ‘pre-registration’ formalities including that facial scan and fingerprinting.

There are, however, several groups exempt from EES and one of them is non-EU nationals who have a residency permit or long-stay visa for an EU country.

So if you’re a foreigner living in the EU or Schengen zone, here’s what you need to know.

Exempt

One of the stated aims of EES is to tighten up enforcement of over-staying – IE, people who stay longer than 90 days in every 180 without a visa, or those who overstay the limits of their visa.

Obviously these limits do not apply to non-EU nationals who are resident in the EU or Schengen zone, which is why this group is exempt from EES checks. They will instead be required to show their passport and residency permit/visa when crossing a border, just as they do now.

In its explanations of how EES will work, the European Commission is clear – exempt groups include non-EU residents of the Bloc.

A Commission spokesman told The Local: “Non-EU citizens residing in the EU are not in the scope of the EES and will not be subject to pre-enrollment of data in the EES via self-service systems. The use of automation remains under the responsibility of the Member States and its availability in border crossing points is not mandatory.

“When crossing the borders, holders of EU residence permits should be able to present to the border authorities their valid travel documents and residence permits.”

How this will work

How this will work on the ground, however, is a lot less clear.

Most ports/airports/terminals have two passport queues – EU and non-EU. It remains unclear whether the non-EU queue will have a separate section for those who are exempt from EES.

It does seem clear that exempt groups will not be able to use the automated passport scanners – since those cannot scan additional documents like residency permits – but should instead use manned passport booths. However it is not clear whether these will be available at all airports/ports/terminals or how non-EU residents of the EU will be directed to those services.

There’s also the issue that individual border guards are not always clear on the processes and rules for non-EU residents of the EU – even under the current system it’s relatively commonly for EU residents to have their passports incorrectly stamped or be given incorrect information about passport stamping by border guards.

Brits in particular will remember the immediate post-Brexit period when the processes as described by the EU and national authorities frequently did not match what was happening on the ground.

The Local will continue to try and get answers on these questions. 

READ ALSO What will EES mean for dual nationals

What if I live in the EU but I don’t have a visa/residency permit?

For most non-EU citizens, having either a visa or a residency permit is obligatory in order to be legally resident.

However, there is one exception: UK citizens who were legally resident in the EU prior to the end of the Brexit transition period and who live in one of the “declaratory” countries where getting a post-Brexit residency card was optional, rather than compulsory. Declaratory countries include Germany and Italy.

Although it is legal for people in this situation to live in those countries without a residency permit, authorities already advise people to get one in order to avoid confusion/hassle/delays at the border. Although EES does not change any rules relating to residency or travel, it seems likely that it will be more hassle to travel without a residency card than it is now.

Our advice? Things are going to be chaotic enough, getting a residency permit seems likely to save you a considerable amount of hassle.

Delays 

Although residents of the EU do not need to complete EES formalities, they will be affected if the new system causes long queues or delays at the border.

Several countries have expressed worries about this, with the UK-France border a particular cause for concern.

READ ALSO Travellers could face ’14 hours queues’ at UK-France border

Where does it apply?

EES is about external EU/Schengen borders, so does not apply if you are travelling within the Schengen zone – eg taking the train from France to Germany or flying from Spain to Sweden.

Ireland and Cyprus, despite being in the EU, are not in the Schengen zone so will not be using EES, they will continue to stamp passports manually.

Norway, Switzerland and Iceland – countries that are in the Schengen zone but not in the EU – will be using EES.

The full list of countries using EES is: Austria, Belgium, Bulgaria, Croatia, Czechia, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Iceland, Italy, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Netherlands, Norway, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden, and Switzerland.

Therefore a journey between any of the countries listed above will not be covered by EES.

However a journey in or out of any of those countries from a country not listed above will be covered by EES.

You can find our full Q&A on EES HERE.

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