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REVEALED: The German mobile companies with the best – and worst – coverage

Germany is known for its patchy connectivity. But which mobile providers can help you avoid the dreaded 'no signal' sign - and which is it best to steer clear of? The answer partly depends on where you live.

Woman on her smartphone
A young woman browses the internet on her smartphone. Using apps or bots to automate your house search can help you find a flat more quickly. Photo: picture alliance/dpa | Fabian Sommer

If you’ve ever found yourself in a German town swaying your phone from left to right to try and get a bar of signal, it’s likely you’ve encountered what the Germans call a Funkloch – or dead zone in English.

According to the Federal Network Agency (BNA), these dead zones with no mobile reception can still be found in 2.6 percent of Germany – though this is declining gradually from year to year.

Slightly more worrying are the areas where just one or two of the three major mobile operators can provide connectivity. This year, just under a fifth (16.7 percent) of Germany counted as one of these ‘grey zones’, meaning customers with the wrong provider may just find themselves out of luck in pretty large swathes of the country.

Though progress is definitely being made on this front – almost a quarter of Germany was a grey zone as recently as 2022 – things aren’t moving fast enough for the BNA.

In September, it announced that it would be taking legal action against the three major mobile providers – Deutsche Telekom, Vodafone and Telefonica (O2) – over their failure to expand 4G connectivity quickly enough.

While around 90 percent of the country enjoys access to 5G, there are apparently around 500 gaps in the 4G networks where people are unable to get internet speeds of 100 Mbps or more – a speed generally considered ‘fast’ internet. The mobile companies have claimed that these are impossible to fill but the BNA rejects this explanation, saying antennas could have been put up in many of the regions in question.

With the battles raging over when – and how – the country can enter the 21st century, it may feel like having a bad connectivity in Germany is simply a fact of life.

Nevertheless, there are important differences to know about between the three major providers.

Who has the best and worst coverage?

According to multiple consumer advice agencies, Deutsche Telekom continues to top the league tables as the provider with the best mobile and internet coverage throughout the country.

In a recent connectivity test by Connect, the mobile company achieved 98.75 percent coverage for calls and 94.75 percent coverage for internet throughout Germany. According to digital magazine Chip, Telekom also offers 87.15 percent availability of 5G. 

On the speed side, Telekom also came out top, with speeds of almost 300 Mbps achieved on most 5G networks. In general, Stiftung Warentest gave Telekom a ‘grade’ of 1.6 for its overall coverage, with 1.0 being the highest mark and 4.0 the lowest.

READ ALSO: Fact check: Is Germany’s internet really that bad?

Vodafone, meanwhile, landed in second place in all four of the tests carried out by consumer rights agencies. Connect found a slight drop in coverage compared to Telekom: for calls, 94.75 percent coverage was available, and internet coverage stood at 89.75 percent. 

Vodafone Düsseldorf

A Voafone shop in Düsseldorf advertises deals on internet. Photo: picture alliance/dpa | Henning Kaiser

Maximum speeds were also slightly lower with Vodafone, with download speeds of 205.81 Mbps reported on 5G networks. These networks were also a bit harder to come by, with an 83.5 percent availability of 5G networks compared to Telekom’s 94.75 percent. 

All of this resulted in Stiftung Warentest giving Vodafone a grade of 1.7 percent for its overall coverage and internet speeds. 

At the bottom of the rung comes Telefonica, or O2, which despite recent expansion efforts still lags behind its two competitors in terms of coverage.

According to Connect’s testing, O2 offers just 86.5 percent internet coverage around the country with maximum speeds of just 133 Mbps – less than half of what Telekom can offer on its 5G networks. In addition, 5G was available on O2 just 70 percent of the time. 

For people who prefer making calls to browsing the internet, O2 does provide a slightly better service than Vodafone, however. When it comes to calls, mobile users with O2 can expect 95.75 percent coverage, compared to Vodafone’s 94.75 percent. 

READ ALSO: More than half of Germans regularly experience bad mobile coverage

Are there any regional differences?

Though there isn’t necessary a blanket rule for which regions offer the best connectivity outside of the cities, a glance at some 2020 date from the Federal Network Agency can give you a rough idea.

According to the BNA, Telekom meets the requirements for connectivity in at least 97 percent of households in the majority of the federal states. Specifically, it was able to hit this threshold in every state except the southwestern states of Rhineland-Palatinate, Baden-Württemberg and Saarland.

Vodafone also hit the 97 percent target in the majority of federal states, with the exception of Hesse, Rhineland-Palatinate, Baden-Württemberg and Saarland. 

Telefonica’s results, however, were a bit more disappointing: the O2 provider only met the required threshold in the three city states of Berlin, Bremen and Hamburg. According to a coverage map by Forbes, O2 is particularly patchy in eastern states like Mecklenburg Western Pomerania and Saxony along the Czech and Polish borders. 

How can I check what’s best in my region? 

As a general rule of thumb, Deutsche Telekom and Vodafone may be the best options for people who travel regularly or live in a smaller town or in the country side.

For someone in a bigger city, O2 is generally just as good, and you can orientate yourself more according to pricing and deals rather than coverage. 

READ ALSO: EXPLAINED: How Germany is trying to tackle its slow internet problem

However, if you want to be really sure that you’re getting the best coverage possible in your region, you can check the connectivity maps of each of the three major providers.

You can find out the coverage for Deutsche Telekom here, Vodafone here and Telefonica/O2 here to give you a concrete idea of what gives you the best deal in your postcode. 

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SCHOOLS

What is Germany’s digital pact for schools and how does it affect pupils?

A key programme for digitalision in German schools expires on May 16th. Has the initiave been successful - and what comes next?

What is Germany's digital pact for schools and how does it affect pupils?

When it comes to digitalisation, Germany is a country very much under construction – and nowhere has that been more apparent than in schools. 

During the Covid-19 pandemic years, pupils suffered major setbacks as schools struggled to set up the infrastructure for remote and digital learning. 

This failure to set up digital learning quickly enough is seen as a key reason for Germany’s dismal performance in recent rankings of schools around the world.

Perhaps the most shocking of these came from a 2018 PISA study that ranked Germany 66th out of 78 countries in the availability of digital learning tools and 76th out 78 in the digital skills of teaching staff.

Desperate to turn things around, the federal and state governments launched their ‘Digital Pact for Schools’ back in 2019, earmarking a total of €6.5 billion for improving things like Wifi, the availability of digital equipment and administrative support.

Five years later – as the scheme expires – there are signs that the project has been a success. 

READ ALSO: German school pupils plummet to ‘lowest score ever’ in international rankings

How has the Digital Pact changed schools in Germany?

The €6.5 billion investment package consisted of €5 billion for boosting digital infrastructure in schools, €500 million for administrative support, €500 million for digital tools for teachers and a €500 emergency package for helping schools get set up for remote learning during the pandemic.

This was divided between the 16 federal states, with larger sums going to the states with the biggest populations and the highest number of schools. 

According to the Ministry of Education, around 90 percent of this sum has been either spent or earmarked since the fund was set up, with schools mostly using the money to purchase equipment like tablets and laptops for their classrooms. 

Out of the some 32,000 schools in Germany, around 29,000 benefited from the investment, the ministry revealed.

In the state of Bavaria alone, the Digital Pact helped fund 280,000 additional tablets in schools, bringing the total number up to 336,000. The number of digital classrooms, meanwhile, rose by 53,000 to 77,000 and the number of classrooms connected to wifi jumped by more than 60,000 to 101,000. 

Summing up the progress made in the last half decade, Stefan Düll, president of the German Teachers’ Association, said: “Most schools now have a good internet connection right up to the edge of the street,” even if no high-speed internet is available in the area. 

READ ALSO: School drop-outs rise across Germany as resources and teachers spread thin

According to the headteacher, there has also been significant steps forward in learning platforms, training for teachers and the availability of devices like tablets in schools. “Teaching can now utilise digital possibilities in many places,” he added. 

Is there still room for improvement?

Despite the investment, progress has been much slower in some regions and there are still many schools that don’t have access to wifi at all.

Düll also pointed out that, for schools to maintain high standards, there needs to be continuous investment for renewing subscriptions and replacing outdated or broken devices. This hasn’t always been forthcoming, he said. 

In addition, teachers often lack the administrative support they need to ensure that a digital lesson actually takes place in the case of technical problems. When it comes to training courses to get set up for digital learning, teachers are often unable to find the time while working more than 40 hours per week and coping with ever-worsening staff shortages.

School pupil in Germany

A school pupil studies history on a laptop at school in Germany. Photo: picture alliance/dpa | Marijan Murat

Finally, Düll sees room for improvement in the government’s attitude towards artificial intelligence (AI) and finding safe and ethical ways to incorporate it in the classroom.

“AI has an incredible amount of potential, an incredible amount of opportunities for our country as a whole, for Germany as a business location,” he said, “and Germany still has the chance to be at the forefront.”

However, since the current Digital Pact only mentions AI in passing, schools currently have to shell out for this themselves – and licensing software with high data protection standards doesn’t come cheap. 

Will there be a Digital Pact 2.0? 

There should be, but currently it’s unclear what form it will take or how it will be financed. 

Though the new pact is due to kick off in 2025, Education Minister Bettina Stark-Watzinger (FDP) is currently locked in a battle with the state culture ministers over where the money for the next investment programme should come from.

Previously, 90 percent of the funding came from the federal government, while just ten percent was put forward by the states. This time around, however, Stark-Watzinger is demanding a 50/50 split and also wants more say in how the programme should work.

One key sticking point is the amount of funding put into additional training for teachers. “The Digital Pact 2.0 must not become a mere order list for digital devices,” the FDP politician said recently. “Teachers are central to good digital education and need appropriate further training.”

Education Minister Bettina Stark-Watzinger (FDP) in Berlin

Education Minister Bettina Stark-Watzinger (FDP) in Berlin. Photo: picture alliance/dpa | Christophe Gateau

From the Education Ministry’s perspective, the next Digital Pact should expire in 2030 and function as the last major investment from central government. 

However, the states disagree on almost every front.

Not only would state education ministers like to see the 90/10 funding continue, but they also reject the idea of the federal government interfering on what the money should be used for. That’s largely because, under Germany’s federal system, states are primarily responsible for governing schools and education. 

In addition, the Länder reject the idea of an end date and would like to see the investment continue indefinitely.

READ ALSO: Six surprising facts about Germany’s school system

It’s still unclear when the next Digital Pact may be finalised. Relations between Stark-Watzinger and the state culture ministers have soured to such an extent that the FDP politician refused an invite to the next Culture Ministers’ Conference (CMK) that’s due be held in Saarland this June.

That means the deadlock is likely to continue into the foreseeable future. 

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