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VIENNA

‘Bike paths too narrow’: How Vienna could be more cycle-friendly

Vienna may be one of the best cities for cyclists in the world but readers think it could make some improvements to make getting around by bike safer and more enjoyable.

'Bike paths too narrow': How Vienna could be more cycle-friendly
Many Local Austria readers say a lot of improvements could be made to bike infrastructure in the capital. Image by pakaraha0 from Pixabay

The Austrian capital offers an expansive system of bike routes, with more than 1,400 kilometres of paths designed for cyclists, both within the city and extending into its outskirts. Statistics from 2021 show that locals use bikes for around 9 percent of their journeys.

But in response to our survey, many readers of The Local raised issues with these bike paths and presented ideas for ways to solve the problems. 

More abundant and wider bike paths

Many respondents raised concerns about the city not offering enough bike paths, which often results in cyclists sharing the road with cars, potentially increasing the risk of accidents.

Most also noted that the existing bike paths present a high accident risk because they are too narrow and designed for shared use by both pedestrians and cyclists, as seen in the central ring around the 1st district, to use just one example.

One British reader, named Dominic had this to say about the central ring.

“It’s a disaster waiting to happen,”‘ he said.

“Stadt Wien has a weird obsession with street poles with multiple signs, which are too numerous to take notice of, let alone read. I strongly feel that most of these are an obstruction and pose a danger when numerous bicycles pass in each direction, while trying to make space for each other, as well as pedestrians,” he said.

“Most of these signs could be moved to one side or removed entirely.”

Another reader said “cycle paths along the main roads are way too crowded, creating danger for both cyclists and pedestrians.”

Better solutions for cyclists during construction work

Readers also mention that an alternative route for cyclists is seldom prepared when regular paths are blocked, and it is often difficult to find a new practical route to reach the planned destination on time.

One reader named Ali, originally from Turkey, said authorities need to keep cyclists in mind when planning improvements.

“Stadt Wien also should try to treat bikes as equal as cars. I observe that when there is a construction work on a road or bridge (such as Praterstraße), they provide a solution for cars but basically block the bike lane,” he said

Beorn, a reader originally from South Africa, agreed and would like to see more efforts to improve the situation.

“There are so many cycle paths that are blocked lately due to roadworks with no decent detours. It would be nice if there was some effort taken to make decent alternate paths while the construction is ongoing,” he said.

People enjoy a bike ride on the shores of the Danube river in Vienna, on July 16, 2013. (Photo by ALEXANDER KLEIN / AFP)

Increased consideration by car drivers and the police

Many of our readers want cyclists to be treated with more consideration. They feel that car drivers often disregard them and would also appreciate the police’s involvement in creating a more cyclist-friendly environment.

Ali said that drivers need to be more attentive to prevent accidents involving cyclists.

“Some drivers do not treat bikes as important as their cars,” he said.

“They do not check if a bike passing through a road within the bike lane and risk our lives. Also, there are a lot of drivers not respecting bike lanes,” he said.

“Bike lanes should be separated, or the police should put more attention to drivers violating bike lanes while driving or by parking. The number of bike police can be increased, and they can check both violations caused by the bikes and violations by car drivers against the bikers.”

Samy, a reader from Spain, would also like to see more surveillance from the police, especially regarding accidents.

“If just the police checked the street cameras when a driver hits you with the mirror and run away even though I am cycling in the bike path, I would be very happy,” Samy said.

Restricted car access in the city

Our survey revealed that many of our readers would like to see stricter restrictions on cars in the city. They support limiting the number of passenger cars in the city centre and increasing fees for driving in specific areas.

One French reader Ovel expressed his frustration with the current situation.

“Cars should cost more, and roads should be more painful for them. Bike paths are too small or just plain missing, stupid cars feeling like on a speedway.”

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RENTING

‘Betriebskosten’: What are the extra costs renters must pay in Austria?

Renting an apartment in Austria means you’ll have to budget not only for the rent, but other somewhat hidden monthly costs and expenses.

'Betriebskosten': What are the extra costs renters must pay in Austria?

Understanding operating costs or the specific expenses landlords or property agencies charge renters, is crucial for staying on top of your monthly payments when renting a place in Austria. These extra costs, known in German as Betriebskosten, are strictly regulated by Austria’s Tenancy Act. 

Here are the operating expensses that are chargeable to tenants, according to the MieterHilfe Public Association:

  • Water/wastewater and costs of leak testing, plus excess consumption due to burst pipes, but does not include disproportionate additional consumption for commercial operations;
  • Rubbish removal (and also clearing out floors and cellars);
  • Clearing out abandoned property;
  • Pest control, with costs such as extermination and periodic inspection or removal of pigeon droppings. Installation of pigeon screens is not included;
  • Sweeping fees (chimney sweep);
  • Electricity for lighting and communal facilities, such as the stairwell, but also replacement of light bulbs, fuses or switches;
  • Insurance premiums for fire, liability and water damage;
  • Insurance premiums for glass breakage and storm damage provided that more than half of the tenants have agreed to this being passed on;
  • Management fee (there is a set administration fee per square metre of usable space and building construction year)
  • House cleaning, including wages and social payments if there is a caretaker, plus materials; 
  • Public charges, unless there is a prohibition on passing them on – offsetting of property taxes is permitted;
  • Ongoing operating costs for communal facilities (lift, heating, playground, green areas, common rooms, etc.).

However, costs such as maintenance and repair work can never be charged under operating expenses.

The same goes for any ‘disproportionate additional costs or consumption due to commercial operations ‘, which refers to costs that are significantly higher than what would be considered normal for residential use or costs that are incurred due to the operation of a business within the rented property. 

READ ALSO: Tenant or landlord – Who pays which costs in Austria?

Vienna’s association for tenants MieterHilfe has a calculator that uses average values to show whether the Betriebskosten you pay are comparatively low, medium or high. The association notes, however, that even low values could be considered unauthorised billing in some cases. In contrast, high values could be correct – the calculator only shows if you are paying too much compared to other properties in the city.

You can check the values HERE. You will need to know either the total usable area of the building or the usable area of the flat and the operating cost share—this information is usually shown in a payment statement you receive from property management. 

What if I believe I am being unfairly charged?

If you think you are paying too much, but the charges are legal – such as for water electricity etc, then you would need to raise this issue with property management. They could take measures to save on operating costs, such as replacing old light bulbs with more energy-efficient ones or setting lights to a timer instead of a traditional light switch, for example.

There are many possible reasons for high or low values, according to the City of Vienna. For example, you may pay comparatively low for water one year because of a small number of residents, while the following year, there are leaking sanitary facilities and a burst water pipe that raises costs.

Buildings with many communal areas and green spaces often tend to have higher operating costs, especially for water, electricity, and housekeeping. 

However, things are different if you think you are being unduly charged—that is, there are charges in the operating costs that do not belong there, such as unapproved construction repair.

READ ALSO: Renting in Austria – The key things foreign residents need to know

If you are unsure of the costs, there is a significant deviation from average prices for no particular reason, or you believe that you are being charged for something not legally admissible as an operating cost, you could have a free check carried out by MieterHilfe or a tenant protection organisation. 

If there is a suspicion of unauthorised billing that cannot be dispelled between tenants and the property management company, this will be clarified at the arbitration board. The arbitration board is an independent body that mediates disputes between tenants and landlords. It is a point of contact before the courts in case of difficulties or legal disputes, and its decision is legally binding.

Property management companies and landlords must settle the operating costs for the previous year by 30 June at the latest and disclose them to tenants. This deadline is set to ensure that tenants have sufficient time to review their cost statements and raise any concerns before the new rental year begins. All expenses must be itemised in the statement, providing transparency and allowing tenants to see exactly what they are being charged for.

They are obliged to provide tenants with a detailed summary of the statement and the invoice documents. If the operating costs per square metre exceed €2, a more detailed review is recommended, according to the City of Vienna.

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