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MONEY

Is Italy falling out of love with cash payments?

Italian media hailed “the end” of the country’s famous preference for cash on Friday as new data showed more electronic transactions than ever before - so how much are things really changing?

Is Italy falling out of love with cash payments?
A growing number of shoppers in Italy are choosing electronic payments - but will they soon be preferred to cash? Photo by FRANCOIS LO PRESTI / AFP

In the first six months of 2023 the value of digital payments in Italy was almost equal to cash payments, according to new data, marking a year-on-year increase of 13 percent.

If the trend continues in the second half of 2023, this will result in between 425 and 440 billion euros in electronic transactions in Italy this year – only slightly less than the predicted total for cash payments, said researchers behind the latest report from the Innovative Payments Observatory at Milan’s Polytechnic University.

The numbers appeared to mark a major shift in spending habits in Italy, where cash is famously preferred over card by the majority.

Publishing the findings on Friday, Italian newspaper La Stampa said the report showed “how the pandemic has permanently changed the habits of Italians.”

“Cashless payments exploded during the lockdown years and continue to grow, albeit at lower rates than during that period,” La Stampa wrote.

An editorial in national newspaper La Repubblica on Friday hailed the data as proof that the age of cash-only payments in Italy was over, with the publication claiming that the enduring stereotype of Italian small business owners refusing to accept payment by card was no longer valid.

READ ALSO: Italy rated ‘worst in Europe’ for internet and paying without cash

“Taxi drivers who once looked askance at you if you asked to pay by card are very rare; and the same goes for the shopkeepers who told you ‘sorry, my card reader is broken’,” wrote La Repubblica.

“Indeed, there are some with a sign next to the cash register that says they prefer digital payments. 

“The predictions that we are moving towards a cashless society finally seem realistic.”

Photo by ANDREAS SOLARO / AFP

Reports highlighted how Italians were increasingly using payment apps for cashless transactions made using phones, smartwatches and other devices.

They also stressed that the use of card payments accelerated during the pandemic, partly due to a newfound aversion to touching banknotes, but also driven by the government at the time incentivising electronic payments in a crackdown on Italy’s longstanding issues with tax evasion.

A shopping ‘cashback’ scheme was put in place in late 2020 by then-prime minister Giuseppe Conte as part of his government’s ‘Cashless Italy’ strategy, intended to encourage people to swap cash for card in order to make payments easier to trace.

The current Italian government has taken a pro-cash stance since coming to power a year ago, seeking to raise the limit on cash payments, and to allow shopkeepers to refuse cards for amounts under 60 euros – though in the end it was unable to enact the measures, which were deemed a tax evasion risk by the European Commission.

According to the most recently available international data comparisons, which were published in 2022 using figures from 2020, Italy had a long way to go to catch up with its European neighbours.

Italy languished at third from bottom place for number of cashless payments per capita in a European ranking published by Italian financial newspaper Il Sole 24 Ore, with only Romania and Bulgaria recording fewer electronic payments than Italy at the time.

Italians used cash for 82 percent of transactions versus the 73 percent eurozone average, according to a 2020 study by the European Central Bank.

The situation varies somewhat by city and region. Il Sole’s figures showed that Lombardy, the region around Milan, recorded the highest rate of cashless transactions within the country, followed by Piedmont and Tuscany. At the bottom of the table were the southern regions of Basilicata, Molise and Campania.

As it appears that Italy – or part of it – has begun to fully embrace cashless payments in recent months, we’ll need to wait for more data to confirm the trend and find out whether card could soon replace cash as the preferred payment method in Italy.

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DRIVING

MAP: Where in Italy is car insurance cheapest – and most expensive?

Italy is one of the most expensive countries in Europe when it comes to vehicle insurance – but some parts of the peninsula are far pricier than others.

MAP: Where in Italy is car insurance cheapest - and most expensive?

Car insurance has been in the news in Italy this week following media reports of an emerging insurance evasion tactic that sees growing numbers of Italian motorists dodge steep coverage charges by having their vehicle registered in another EU country, with Poland being the most popular choice. 

The phenomenon, which is estimated to have already led to the presence of over 50,000 foreign-plate vehicles in the country, follows major increases in car insurance costs in recent years, with the average cost of third-party liability insurance (Responsabilita’ Civile or RC in Italian) rising by over 10 percent in the past two years.

But, as consumer groups say these increases are “totally unjustified”, how much does insuring a vehicle currently cost in Italy?

According to the latest available data from Italy’s insurance supervision authority IVASS, the average cost of the compulsory RC coverage – this only covers the costs of damage and injury to other parties – is 395 euros a year. 

For reference, minimum compulsory insurance costs motorists in Germany 304 euros a year on average, whereas drivers in Greece and Poland spend an average of 145 and 120 euros respectively every year, according to data from national auto repair shop association Federcarrozzieri.

READ ALSO: How can you lose your driving licence in Italy?

It’s also worth noting that motorists in Italy often choose to tack on one or more optional insurance policies (these are known as ‘additional guarantees’ or garanzie accessorie) to their basic RC coverage, with additional expenses amounting to somewhere between 400 and 500 euros in some cases.

While there is no publicly available data on how the costs of insurance add-ons vary around the country, IVASS regularly publishes a breakdown of the cost of RC coverage by Italian province.

The latest available report, which refers to data collected in February 2024, shows stark differences in insurance charges around the country, with a 280-euro gap separating the most expensive province (Naples) from the most affordable one (Enna, Sicily).

Besides Naples (569 euros a year on average), the list of ten most expensive Italian provinces for basic RC policies is completed by: Prato (565 euros), Caserta (508), Florence (483), Pistoia (482), Massa-Carrara (480), Lucca (464), Pisa (454), Roma (451) and Genoa (441).

Six of these provinces are located in Tuscany.

READ ALSO: The key vocabulary you’ll need for taking your driving test in Italy

On the other end of the spectrum, Enna (289 euros a year) is followed by: Oristano (297), Potenza (301), Pordenone (312), Vercelli (315), Biella (316), Aosta (316), Campobasso (321), Trento (322), Udine (324) and Gorizia (325).

What’s behind these differences?

The cost of Italy’s RC policy varies depending on the characteristics of the vehicle needing insurance as well as a driver’s personal details, with their location playing a major role in the final bill.

In particular, insurance costs are higher in areas with a high frequency of car accidents (hence why insurance tends to be more expensive in large metropolitan areas than in rural areas) and in areas with high rates of insurance fraud and insurance evasion (an estimated 2.6 million vehicles circulate in the country without the mandatory RC coverage).

Though Giuseppe Conte’s government in 2018 advanced plans to standardise the cost of basic RC insurance and apply the same charge (or tariffa unica) to all motorists around the country, these were later abandoned following consumer groups’ concerns that the new system would ultimately penalise drivers in “the more virtuous provinces”.

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