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WORKING IN DENMARK

INTERVIEW: Does Denmark have a distinct management style?

The Local's Emma Firth interviewed Jakob Lauring, Professor at Aarhus University and researcher of cross-cultural management, about the Danish style of leadership.

INTERVIEW: Does Denmark have a distinct management style?
A typical Danish workplace is informal with no clear hierarchies. Illustration file photo: Celina Dahl/Ritzau Scanpix

Does Denmark have a distinctive management style?

“I would guess so. Of course it’s somewhat in line with other Northern European styles, which is relatively democratic with a low power style. In a Danish workplace, everyone can voice an opinion and even managers need to ask employees for their point. This is similar to Norway and Sweden but it’s been argued that the Danish style is more informal and less consensus-seeking than other Nordic countries.

“If you compare Danish management to Germany and the U.K., it is quite different. There are not many layers in the Danish company, perhaps just three layers of employee, middle manager and top manager. In a British organisation for example there are seven to eight layers.

“The Nordic style of management is more similar but that’s the same with the cultural values in those countries.”

Where does the Danish leadership style come from?

“It relates to national cultural values, which in Denmark are about having equality and respect for everyone. Whether it’s always fulfilled, we don’t know but the idea is there and it’s something to strive for. Participation, involvement and inclusion are key elements of it. It’s perceived negatively if people are striving for power.

“In Denmark, the ideal manager is very much part of the workforce. They help the workforce with the job and do not have to actually lead them. This idea of being equal can mean it’s more demanding for workers, especially the lower levels as they are expected to know what do do by themselves and get on with things when they run out of work.

“This can be hard cross-culturally. If Danish managers go abroad, they can get quite frustrated that people don’t organise themselves and take initiative.”

Does this leadership style cause cultural clashes? 

“Yes, it seems to be generally that when Danish managers go abroad, they expect far too much from the workers. But these workers don’t have the salary that goes with the Danish responsibility, so they’re not interested in taking that on. Something core to Danish workplace relations, is that everyone wants to take responsibility, that’s how you get status. In the UK for example, it is more to have a form of power and some managers lead but don’t take part in the work.”

What challenges do people face when they move to Denmark to work?

“When foreign people come to work in Denmark, it takes time for them to get used to an informal way of working and a lot of informal values.

“In a Danish workplace, there are no clear hierarchies, so it is much more of a cultural balance of taking responsibility and having freedom.

“For example, if there’s fruit in the office, you can take it freely. But some people might come and take it home to their family. This is not allowed but it’s not a written rule, you’re just expected to know. Similarly, your workplace may say you can work from home but really only for two days a week. But there are no written rules on that. We don’t have explicit rules but they are still there and Danish people know when not to step over the line.

“So it can be quite difficult for foreign workers to know, ‘What is my responsibility and what is my freedom?'”

How good is Denmark’s work-life balance for managers?

“Denmark is usually known to have fairly good work life balance but in a family, both parents tend to work full-time.

“The standard working week is 37 hours and there’s some flexibility, so for example one parent can go into work early and the other come home later, so you can be with your children. But it also means that all children are in nursery or kindergarten. It is very uncommon for one parent not to have a career, or to be at home with children. So you can say work-life balance is quite good but it also means both people are quite busy.”

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JOBS

How much Danish do you need to learn to get a job in Denmark?

Learning a new language like Danish is a process that can take years. So at what level can you test out your new skills and apply for a job in Danish? We spoke to a language teacher to find out.

How much Danish do you need to learn to get a job in Denmark?

There are many international companies in Denmark where the workplace language is English – opening up opportunities to many nationalities who want to live and work in Denmark. However for some professions, a certain level of Danish is a requirement and for others, working in Danish opens up more doors.

“The level we say you need to get a job is to have passed the Prøve i Dansk 3 (PD3), which is the official exam by the Ministry of Education. It is equivalent to the B2 European Framework level,” Maria-Sophie Schmidt, language consultant at Studieskolen’s private Danish department told The Local.

The Common European Framework of Reference for Languages (CEFR) is an international standard for describing language ability. It uses a six-point scale: A1, A2, B1, B2, C1, C2, where C2 is for those who are advanced and fluent in the language. It means employers and educational institutions can easily assess language abilities.

“When you pass Prøve i Dansk 3 and are B2 level, you’re not completely fluent but you can function in Danish and read newspaper articles in Danish. Usually I say B2 level is like a driver’s license we give you on your Danish. So you can drive a car but if you want to be a really good driver, you have to go practice in traffic. So after PD3 and with practice and with help perhaps, you should be able to write an application in Danish and go through an interview,” Schmidt said.

PD3 will always help you get a job because companies appreciate you have the certificate. There’s a worry for some companies that you aren’t fluent.

“It is also helpful because Danes like to socialise in our workplaces such as at julfrokost (Christmas lunch) or fredagsbar (Friday afternoon drinks) and some are uncomfortable having to change their language to English all the time, maybe because we don’t feel we speak it well enough. So if you come as a foreigner and have a certificate of Prøve i Dansk 3, I think it’s a big advantage,” Schmidt added.

Foreign dentists and doctors need to have passed Prøve i dansk 3, as well as other professional tests before being able to start an evaluation period of working. 

However there are some sectors where passing the Danish language exam isn’t a requirement. Due to current pressure on hospital waiting times in Denmark, nurses outside of the EU are no longer asked to pass Prøve i dansk 3. Instead, they can demonstrate their Danish language ability, in line with the requirements used for nurses from EU and EEA countries. This includes a six-month probation period where Danish communication skills are assessed.

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The construction industry and engineering, as well as hospitality are other sectors where Danish language skills won’t necessarily need to be B2 level or need certification. But whether or not you require the Prøve i Dansk 3 certificate, practicing Danish is the key to gaining confidence in the Danish workplace.

“Sign up for a language course or sign up to a sports club and surround yourself with Danish language. Insist on speaking Danish and if you know anyone speaking native Danish, ask to have a coffee and practice your Danish. If you have kids and meet other parents, speak Danish, or volunteer at somewhere like a nursing home,” Schmidt suggested.

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Language schools offer a Module 6 course, called Studieprøve to get to C1 level. Here you learn to read, write and speak more academic Danish. It is a requirement for those wanting to study in Danish but you don’t need it for a job.

“At Studieskolen we offer Classes after PD3 – a conversation class at B2 and C1 level where you don’t focus on grammar and writing but on speaking relevant topics in society such as what’s going on now, newspaper articles, TV shows and practice speaking to colleagues in small talk and more complicated conversations. PD3 is a driver’s license but you often can’t join a conversation spontaneously or you may lack confidence and vocabulary, so those classes help that.”

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