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LIVING IN SWITZERLAND

Verdict: How much should you tip in Switzerland and should you tip at all?

Whether you're visiting Switzerland or you've been living here for years, working out the tipping rules can be difficult. We asked our readers to give us the lowdown on tipping culture in Switzerland.

Do you tip in Switzerland? Photo by Sam Dan Truong on Unsplash
Do you tip in Switzerland? Photo by Sam Dan Truong on Unsplash

Tipping culture in Switzerland can be difficult to work out. 

That’s certainly the case for tourists, but even residents have told us it is difficult to determine exactly when to tip – and when not to. 

To get a better idea, we reached out to our readers to ask for their feelings on the necessity of tipping and how to navigate the complex web of cultural rules surrounding tipping culture. 

The survey, launched in July, saw a good response, with 39 people getting back to us to have their say. 

Here’s their top tips on tipping in Switzerland. 

But first, what do the officials say?

Switzerland Tourism officially says that visitors shouldn’t worry about tipping, but should only do so if they want to. 

In their advice on tipping, they write “You never have to worry about tipping in Switzerland, as tips are included in the price. You can, however, add a smile to the face of someone who has provided good service by rounding up to the nearest franc or round figure.”

Swiss news outlet 20 Minutes reports that ‘rounding up’ to the closest franc or five francs is the best approach. 

Four out of five tip regularly 

To get an idea of how widespread tipping truly is, we asked our readers to tell us if they’ve tipped someone in the past week. 

Four in five respondents – 79.5 percent – told us they did so, showing that tipping regularly is by far and away the done thing in the Alpine Republic. 

People from each major Swiss linguistic region told us they tipped regularly, showing that there is at least some consistency in Switzerland when it comes to tipping. 

Of the responses we received however there was a wide variety of opinions – even among those who tip (and of course those who do not). 

‘I always tip’

The majority of respondents told us they tip for good service, showing that tips are not a foregone conclusion in Switzerland (unlike in the United States). 

Shelly, who lives in Luzern, said the Swiss did not tip enough and that she tipped both “as a matter of principle and (for) good service”.

While we didn’t ask everyone for their nationality, Americans and Canadians seemed the most willing to tip – a reflection of those countries’ strong tipping culture. 

American Sofia says she tips regularly, although slightly less than what she would in the US. 

“I often tip at restaurants, especially if it’s a place I go to often, as a way of saying thanks. It’s often a smaller tip than what I give at home in the USA, though, given higher wages here.”

American Amanda said she prefers the Swiss system. 

“I think it’s good to recognise good service but not to feel obliged. The American culture is awful and makes you feel harassed and resentful. I like to leave 10 per cent”

‘I tip – but it’s not so clear to me’

While many said they are happy to tip, the exact amount they should tip wasn’t clear to them. 

One reader from Vaud said she feels tipping is more expected in the present day. 

Unfortunately, we can’t give you concrete advice on tipping in Switzerland, other than it will be appreciated but not expected in the most cases. 

Generally speaking, service charges can be included into your bill. In that case, tipping isn’t necessary unless you really want to highlight how pleased you are. 

Giving a tip of around ten percent seems to be the norm in Switzerland for restaurants and in some cases for bars and barbers. 

Martin said even the Swiss aren’t exactly sure when to tip. 

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“In a restaurant or bar with a waitress I do tip as a thank you for not ignoring me and being polite during providing these services.”

“But to be honest I’m very confused from how much is a good amount and whether I should tip at all as everyone is telling me something else (even Swiss born).

Many in Switzerland – particularly in the French-speaking part of the country – ‘round up’ with their tips, meaning if a coffee costs CHF3.70, they’ll pay 4 and so on. 

Of course this gets difficult the more you pay – saying to a waiter to round a bill of CHF123.70 up to CHF124 is pretty cheeky – but you can roughly use a five percent figure to round up. 

So if the bill costs CHF15.40, rounding up to CHF16 will be slightly more than five percent, for instance. 

Alexey, in Zurich, said he rounds up “around five to ten percent in restaurants almost all the time”. 

Another reader from Basel supported the idea of rounding up, as did Aaron in Bern. 

‘I never tip’

One reader, from Basel who perhaps unsurprisingly declined to give his or her name, said he or she didn’t tip because it supports an “unwritten tipping culture”. 

KT, from Bern, says tipping is less necessary in Switzerland than the US as Swiss workers are paid more.

“In the US I know waiters are paid poorly and depend on tips for their survival so I tip a minimum of 15% and up to 25% for excellent service.”

“Here, I know waiters are paid a living wage and benefits, and so I tip up to 5% for service.” 

Daniel, from Zurich, said not only did he not like to tip but he objected to a service fee being charged automatically as it didn’t give him the right too withdraw his tip if the service wasn’t good. 

“I find it weird when they charge a “service fee”. The price of the meal in a restaurant factors in the service. Charging this fee instead of the tip takes away my freedom to reward excellent service.”

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OPINION AND ANALYSIS

OPINION: Switzerland is a better place than 20 years ago, but much can still improve

From attitudes towards foreigners and improvements in work-life balance, Clare O'Dea examines how Switzerland has changed over the last 20 years and how it hasn't ('the Swiss still don't know how to queue'). Her new book All About Switzerland is now available - details below.

OPINION: Switzerland is a better place than 20 years ago, but much can still improve

In the 20 years that I’ve been writing about Switzerland, I’ve tended to focus on one part of the picture at a time. Standing back from the canvas, I can see that there has been a pretty positive evolution in the country over that time.

The change has happened in measurable ways – an extra 1.6 million inhabitants, for one thing – but also in ways that are difficult to define. What I notice is more tolerance, more questioning of the norm, and more focus on fairness.

Some of this has come about through facing up to the wrongs of the past, whether that’s the historical abuse of children in the care system, the denial of the vote to women for so long (until 1971!), or the seizing of dictators’ assets.

Although it takes a painfully long time, mistakes and injustices do eventually come to light and there has been an appropriate reaction of self-recrimination and reflection towards these wrongs, and a willingness to make amends. All this has made Switzerland a better place.

READ ALSO: Are foreigners to blame if they find the Swiss unfriendly?

The foreign factor

When it comes to foreigners, there has definitely been in a positive change in attitudes towards immigrants from the countries of the former Yugoslavia. I detected very strong prejudice against this group in my early years in Switzerland. The second generation has now grown up here and found their place in all walks of Swiss life.

Unfortunately, asylum seekers have borne the brunt of xenophobia in recent years, with the notable exception of Ukrainians fleeing Russia’s war of aggression, who were granted special treatment. Switzerland has welcomed more than 80,000 Ukrainians since 2022, about a quarter of whom have since left the country.

Several cantons, notably Neuchâtel, have led the way in extending more rights to foreign residents and making it easier for them to integrate or obtain Swiss nationality. But naturalisation rates are still low, which is a pity for the Swiss, if only they would realise that.

When I first came to live in Switzerland from Ireland, I benefitted from the newly-valid agreement on the free movement of persons with the EU and EFTA countries. Since then, hundreds of thousands of Swiss and EU/EFTA nationals have been free to move countries for work, adventure, love or retirement.

Those immigrant workers have been a boon to the Swiss economy, which has one of the highest levels of GDP per capita in the world. Travel wise, Switzerland is well and truly integrated into Europe, joining the Schengen Area in 2008.

OPINION: The true signs you are becoming more Swiss than the Swiss

Family matters

Just this week, my twin daughters, who are Swiss citizens, received their first ever ballots for the next federal and cantonal votes on June 9th. Apart from reminding me of the fact that foreigners in Switzerland are largely excluded from the democratic process, this landmark also reminds me of how times have changed in relation to maternity rights.

It is hard to believe that Swiss women did not have statutory paid maternity leave until 2005. Voters had rejected the notion that women should have guaranteed paid leave after giving birth on four previous occasions – 1974, 1984, 1987 and again in 1999.

For all those years, maternity benefits were left up to employers to dictate, which was clearly not enough protection for all mothers. Today, new mothers are entitled to 14 weeks statutory leave but most employers offer more than that. Since 2021, fathers in Switzerland have been entitled to two weeks paternity leave.

There’s definitely room for improvement in the area of work-life balance for families, and there are some ideas in the pipeline, including state subsidies for childcare. With a fertility rate of 1.39 births per woman in 2022, Swiss-born babies is not where population growth is coming from.

Taking turns

One issue that seems almost unfixable in Switzerland is the high cost of healthcare. The country has the second most expensive system in the world, after the United States. Most of the cost is shouldered by households, directly or indirectly.

Whatever about the cost, the care itself is excellent and relatively well staffed. With one in three healthcare workers holding a foreign diploma, including a large proportion of cross-border workers the system is heavily reliant on non-nationals.

On June 9th, Swiss voters will get to decide on two people’s initiatives, both of which aim to curb the cost to consumers. My impression in the past was that the Swiss were reluctant to vote for freebies for themselves. But this may be the right timing for these proposals, considering that voters accepted an initiative in March of this year to increase the state pension by 8 per cent.

When it comes to daily life in Switzerland, politeness and order is the rule, with one exception – the Swiss still don’t know how to queue! I had this experience just the other day waiting outside a small museum that was only letting in a few people at a time. If you can cope with that fundamental flaw, the rest is easy.

All About Switzerland

A dynamic, up-to-date guide to Swiss society and current affairs, All About Switzerland ebook features a selection of 29 articles by Clare O’Dea. The articles were first published by The Local Switzerland from 2022 to 2024. The ebook is available on Amazon, Kobo and other retailers.

 
 
 
 
 
 
 
 
 
 
 
Photo: Charly Rappo

Originally from Dublin, Clare O’Dea has lived in Switzerland for two decades. Author of fiction and non-fiction, Clare has had a varied media career in Ireland and Switzerland, with a stint in Russia. She has contributed articles to The Local Switzerland since 2022. Her new book All About Switzerland: Selected articles from The Local Switzerland is Clare’s fourth and is available as an e-book online.

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