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DRIVING

‘An avoidable nightmare’: How UK licence holders in Spain are affected by driving debacle

Unable to work, to get to medical appointments, to collect family from the airport or even to shop. Madrid-based journalist Simon Hunter talks to some of the UK driving licence holders in Spain who have been prevented from legally taking to the roads since May 1st.

'An avoidable nightmare': How UK licence holders in Spain are affected by driving debacle
A Renault 4 parked in Granada, with the majestic Alhambra in the background.Since May 1st, UK licence holders residing in Spain for more than 6 months can no longer drive. (Photo by JORGE GUERRERO / AFP)

It’s a situation in which hundreds if not thousands of UK driving licence holders in Spain find themselves as negotiations between the Spanish and British authorities drag on over the exchange of vehicle data.

The latest weekly update by the British Embassy in Madrid on May 27th spoke of the “good progress towards an agreement” being made, but for the people who have been unable to drive in Spain for the past month, patience is wearing thin.

“I fell off a ladder the other day, I am now on two crutches and have a cast on my leg,” explained David Dawson, 73, who lives in Llanos del Peral, Almería.

“We live in a rural community, and right now I’m unable to walk and my wife is unable to drive our car. This licence business needs sorting out.”

The situation has arisen as a result of Brexit. Before the UK left the EU, British vehicle data was shared with Member States.

But Spain is now requesting access to data for UK-registered vehicles who commit traffic offences while on Spanish roads via an automated system, as part of a formal agreement for licence exchange for UK residents in Spain.

One of the sticking points in the negotiations has been that the British authorities want to keep the two issues separate.

A deadline for when UK licences would no longer be valid for residents who have been in Spain for more than six months was extended five times as talks continued but eventually expired on April 30th.

Those left with an invalid licence can now either take a new driving test in Spain or wait for an agreement between the two sides.

David Dawson’s story is similar to those of many who are in this situation, whereby through no fault of his own, he was unable to swap the document.

He told The Local that he and his wife arrived in Spain in December 2020 and tried to apply to exchange their licences. But their lawyer did not do as instructed and they missed the deadline as a result.

“Our nearest shop is around six kilometres away, the nearest large town is 20 kilometres away,” he said. “You can only imagine the difficulties we now face, with, worryingly, no solution in place. The whole issue is an avoidable nightmare.”

“Ariadne,” 62, who preferred not to supply her real name, suffered a similar experience.

“Our gestoría misinformed us regarding access to our NIE,” she explained, in reference to the Spanish tax identification number. “We were told that we didn’t have it in time to change our licence.

But it seems we already had access to the numbers and could have swapped it. Through no fault of our own, but rather Spanish bureaucracy, we are now stuck two years later as residents who are unable to drive.”

READ ALSO: What now UK licence holders in Spain?

Both Ariadne and her husband are disabled, and she said they would be unable to take a test in Spanish.

“It’s a desperate situation impacting on our quality of life,” she complained.

“We moved to Mallorca for an easier life, now it’s too hard.”

Maggie Parkinson, 51, who lives in Alicante, managed to apply for the licence exchange in September 2020, but was later told that the paperwork had been lost.

“I started working as a home carer earlier this year and I now have to give this up as I am not allowed to drive,” she told The Local.

“It’s not only affecting me but also my clients. We moved to Spain to explore the beautiful country and now we can’t. We need to continue with the extension whilst negotiations are still in place,” she argued.

The problem is not just affecting UK nationals, however. While Irish passport holders living in Spain have been spared the issues that Brexit brought with it, if they happen to hold a UK licence they find themselves in the same boat. Even Spaniards are suffering.

Sergio Cano, 34, is originally from Mallorca and obtained his driving licence while he was living in London.

In 2016 he moved back to Spain and only became aware of the changes in 2020. He missed the deadline to swap his British document for a Spanish one, and is now living in Madrid but unable to take to the roads.

“I don’t know what to do,” he said. “If they had told me we are not going to get an agreement, I would already have started the other way to try and get a driving test.”

He added that he doesn’t want to waste the time or pay the hundreds of euros that doing the test will cost to get a licence he already holds.

READ ALSO: How much does it cost to get your driving licence in Spain?

A spokesperson from Spain’s DGT traffic authority expressed bewilderment to The Local as to why the UK authorities have not been willing to put in a similar information-exchange system to the one that existed before, but added that a solution should be on the horizon in a matter of weeks.

This was echoed by a spokesperson from the British embassy, who told The Local: “We are in intensive talks with the Spanish government to reach an agreement to swap UK driving licences for Spanish ones.

We are hopeful that an agreement will be reached in the coming weeks and remain fully committed to making this happen.”

In the meantime, UK licence holders in Spain will have to find alternative, and often costly, ways to get around.

If you want to sign the official petition calling for the mutual recognition of UK and Spanish driving licences, click here. At 10,000 signatures, the UK government will respond to this petition.

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RESIDENCY PERMITS

Why is it so hard to get an appointment at some of Spain’s foreigner offices?

One of the reasons Brits in Spain say they haven't got a TIE residency card yet is the apparent impossibility of getting an appointment at their local extranjería office or police station. So is there any truth to this?

Why is it so hard to get an appointment at some of Spain's foreigner offices?

Anyone who has tried to do anything official in Spain will be well aware of the dreaded cita previa system, whereby they must first make an appointment.

For foreign residents, this is not a simple task. It’s not just a question of simply making an appointment as more often than not, there aren’t any available.

And it’s not like you can just log-on a day later and find more. Many people spend weeks or even months trying to make these appointments, so they can carry out mandatory bureaucratic procedures.

These appointments are needed for everything from applying for or renewing your TIE if you’re non-EU to getting your EU green residency card. They’re needed again when going in for fingerprinting or even just trying to pick up your card once it’s ready.

Earlier this week, the British Embassy in Madrid stressed that it’s “really important” that the 200,000+ UK nationals in Spain with a green residency certificate exchange it for a TIE card “as soon as possible” to avoid issues with the EU’s new Entry-Exit System. 

READ ALSO – ‘Get the TIE now’: Brits in Spain urged to exchange residency document

The problem is that the exchange has never been made compulsory, only strongly encouraged and around half of British residents in Spain still haven’t gotten their TIE after Brexit.

In reaction to the announcement by the British Embassy, numerous British residents in Spain commented how hard it is get an appointment at their local police station or extranjería (foreign affairs) office.

Could the difficulty in getting an appointment be one of the reasons to blame for this?

So why are these cita previas so coveted and why are they so difficult to get?

Unfortunately, it’s not just a question of simple Spanish bureaucracy. There’s something slightly more sinister going on here. The fact of the matter is that if you go to certain relocation companies, firms and agencies they can get you an appointment straightaway – if you pay for it.

A year ago in May 2023, Spain arrested 69 people for blocking appointments at immigration offices. They were accused of booking up all the available appointments via a computer bot to later sell to foreigners to make a profit, despite the fact that this process should be free.

Arrests were carried out in Madrid, Albacete, Alicante, Almería, Badajoz, Barcelona, ​​Vizcaya, Burgos, Cádiz, Córdoba, the Balearic Islands, Marbella, Murcia, Tarragona, Tenerife, Toledo and Valencia, which gives us an idea of how widespread the illegal practice is.

Although Spanish police managed to dismantle this particular ring of criminals, it did not solve the problem.

Just seven months later in December 2023, ONG Movimiento Por la Paz (MPDL) confirmed to Levante news in Valencia that the ministry’s network had been hacked for two years and that it was unfair to foreigners who were being discriminated against because of it. 

They also claimed that the police and foreign ministry knew about the problem and still let it happen. 

Vincente Marín, CEO and lawyer for Parainmigrantes website aimed at foreign residents and those wanting Spanish nationality, confirmed this in a video he posted on the site.

He explained that bots hack into the system and that whenever appointments become available, they can book them up in seconds and then sell them on the black market for between €100 and €200, admitting it was a big problem for his firm too.

The initial screen of the appointment page (cita previa) on Spain’s extranjería website, and where many foreigners find it impossible to book residency official processes.

Fast forward to February 2024 and a group of lawyers and gestores from Castellón and Valencia denounced the system, saying that it was “controlled by criminal mafias”. They also cited the problem of bots hacking the system and complained that some of their clients still hadn’t been able to get appointments in five or six months.

In May of this year, the issue is still ongoing. Balearic news site Ultima Hora reported several readers who had been trying to get appointments for months in Mallorca and had been unsuccessful.

One has to get an appointment before her residency card runs out in June and was even considering paying an agency who were asking for €200 to help her get one.

Wherever there’s a sizable population of foreigners, from Barcelona to Valencia, the extranjería website has generally been ‘hacked by bots’.

In order to improve the situation more national police have been called in to work at the Immigration Office in Orihuela (Alicante) because of the number of foreigners living in the area. The police there have confirmed that they have allocated more resources for the issuance of documents too, to try and speed up processes. 

If you’re trying for an appointment the best option is to aim to not pay for one if you can help it, as you’re only fuelling the problem.

Reputable law firms may still be able to help you get one by dedicating more resources to applying for them manually, but you shouldn’t have to pay over the odds for what should be a free service. 

Here are our tips on how to get a cita previa when it seems impossible. 

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