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Ikea to revamp stores as online business grows

The company that controls most Ikea branches is repurposing its stores to adapt to soaring online business.

Ikea to revamp stores as online business grows
Photo: Lise Åserud/NTB/TT/Scanpix

Ingka Group said on Monday it was investing three billion euros ($3.2 billion) by the end of 2023 to open new shops and modernise existing ones.

“The investment will allow us to renovate and repurpose already existing stores”, Tolga Öncü, retail operations manager at Ingka Group, which manages over 400 of Ikea’s 500 or so stores worldwide, told AFP.

As more and more businesses focus on online shopping, the company noted in a statement that “our stores remain one of our biggest strengths”.
But Öncü also stressed that physical stores were being revamped to support online purchases.

He cited the example of a branch in Kuopio, Finland, which has been upgraded to support shipping online orders.

The expenditure of three billion euros by the end of next year marks a step up for Ingka, which invested 2.1 billion euros in its new and existing shops between 2019 and 2021.

Major investments of almost 1.2 billion euros are planned in London, and Ingka will also continue investing in markets which are considered mature, such as Spain and Germany.

Founded and headquartered in Sweden, Ikea is owned by a complex structure of companies and foundations based mainly in the Netherlands, Switzerland and Liechtenstein.

Traditionally, massive Ikea stores have been placed in suburbs or on the outskirts of towns, but the furniture giant started a change in strategy by opening its first city centre shop in Hamburg in 2014, and a new model with a smaller offering in Paris in 2019.

It is also planning to open new stores in or near city centres, notably in Nice this week and in Stockholm this summer.

The pioneer of flat-pack furniture to be assembled at home was founded by Ingvar Kamprad in 1943, and has grown into a multinational giant present in some thirty countries.

At the beginning of March, Ikea announced the suspension of its major activities in Russia and Belarus following Russia’s invasion of Ukraine.

The move affected nearly 15,000 employees, 17 stores and three production sites as well as 47 suppliers in Russia and 10 in Belarus. “Our business will remain paused until further notice,” Öncü told AFP.

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Why North Korean hackers could leave Sweden short of alcohol this weekend

If you're thinking of quitting the booze, now may be a good time, as Sweden may run low on alcohol in just a few days.

Why North Korean hackers could leave Sweden short of alcohol this weekend

The reason? Problems down the distribution chain, as a result of a ransomware attack by a North Korean hacker group on Skanlog, a logistics firm that delivers to Sweden’s state-run alcohol monopoly Systembolaget, reports business site Dagens Industri.

Systembolaget confirmed to The Local that this may have a knock-on effect on supplies.

“This is one of our distributors, they deliver up to 25 percent of the alcohol. But we do have other suppliers as well, we have to scale up the deliveries. So I cannot say exactly what the shortage will look like in the stores,” Systembolaget press officer Sofia Sjöman Waas said.

Not only the weekend is coming up, but also Walpurgis Night on April 30th, a popular party day in university towns.

“It is too early to say what will happen. Small stores around the country have one delivery once a week and this might not affect you at all. Other stores have deliveries every day,” Sjöman Waas told The Local.

It’s unlikely that shelves will run completely dry, but some products – mostly wine, but also beer and liquor – may be out of stock.

“But in general our consumers don’t buy a lot. They come in, they buy a couple of bottles, and they consume it within a couple of days or a week,” said Sjöman Waas.

Article by Emma Löfgren and Gearóid Ó Droighneáin

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