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How to get a discount on taxi fares in Italian cities

The Italian government has allocated funds for residents of Rome and other cities to receive discounted fares on taxis and private driver car rentals. Here’s how to access the vouchers depending on where you live.

Taxi drivers wait for customers at a taxi rank on Piazza Venezia in downtown Rome.
Italy’s government is offering discounted taxi fares as part of its Covid recovery effort. Photo: Laurent EMMANUEL/AFP

As part of its efforts to kickstart Italy’s Covid-hit economy and protect the health of its most vulnerable residents, the government has allocated funds for cities across the country to offer subsidised private transport services to residents.

The idea is to provide a boost to taxi drivers, who have suffered dramatic losses to their income over the past 18 months, while increasing the private travel options for vulnerable individuals who may be uncomfortable using public transport.

READ ALSO: From renovating property to buying a new car: 28 tax ‘bonuses’ you can claim from the Italian government

The ‘buoni viaggio‘ (‘travel vouchers’) scheme will last until at least the end of this year, when the current state of emergency is due to expire, with the possibility of an extension if the state of emergency is extended.

With financing from the government’s 2021 Relaunch Decree and Support Decree to support struggling businesses affected by the pandemic, the funds were first disbursed in March, but so far only some cities have implemented discount schemes.

Rome, Milan, Florence, Parma and Bologna are among those participating.

Each city council is responsible for administering the programme itself, which means each city has a different procedure for residents to access the funds and different rules on who is eligible.

Here’s how to apply for the discount depending on where you live:

Italy’s government is offering discounted taxi fares as part of its Covid recovery efforts.

Photo: Gabriella Clare Marino/Unsplash

Rome

Rome has put together arguably the most generous package of any city, with all adult women eligible for a 50% discount on taxi fares – as long as they are city residents.

Men over the age of 65 and disabled people over the age of 18 who are not already using different subsidized transport services can also access the discount.

Residents wanting take advantage of the scheme need to go to the site buoniviaggioroma.romamobilita.it. You will need either your SPID, National Services Card (CNS), or Regional Services Card (CRS) number to sign up.

READ ALSO: Italian bureaucracy: What is a SPID and how do you get one?

On the day you want to use the voucher, you will need to download a QR code from the website. You will need to make sure you book a taxi or private car rental driver that has signed up to the scheme.

When the journey is over, you should show your QR code to the driver, who will scan it to calculate your discounted fare. The payment must be made by debit or credit card (not cash).

The discount is capped at €20, so if your total fare is €50, you will pay €30; if it costs €16, you will pay €8. Each resident can use up to two vouchers per day, and access up to €400 worth of discounts per month.

A taxi in Milan.

Photo: Mikita Yo/Unsplash

Milan

Milan is offering discounted rides to those who are:

  • disabled, medically vulnerable, or have reduced mobility
  • “belonging to families most exposed to the economic effects” of the pandemic
  • unemployed or with an ISEE (Equivalent Economic Situation Indicator) of €28,000 or below

To sign up, residents should go to the ‘Milano Aiuta‘ (Milan Helps) section of the city council’s website at this address: www.comune.milano.it/web/milanoaiuta/buoni-viaggio-taxi-e-ncc and go to the ‘Click here to submit your application’ link. 

Applicants will need to sign an online declaration form confirming that they meet the criteria for receiving the discount, and the city says it reserves to the right to conduct checks.

The council’s website says there is a ceiling of €200 on the vouchers.

The 50% total discount with a €20 per journey cap remains in place.

READ ALSO: Italy’s spa bonus: How you can claim €200 towards a relaxing break

Florence

Florence is providing the discount in the form of actual voucher booklets, and a wide range of people are eligible to apply, namely:

  • anyone over the age of 65
  • people with certified disabilities or medical issues
  • pregnant women
  • health workers and school staff needing transport to and from work
  • the unemployed

Those who want to apply for a booklet should go to the portal buoniviaggio.055055.it, and will need a SPID, CNS, or CIE (Carta di identità elettronica, or Electronic Identity Card) to sign up.

Once approved, a booklet of 20 €5 vouchers worth a total of €100 will be sent to the applicant’s home. A passenger can use up to four vouchers per trip (so €20 total).

As soon as the first request has been approved, the applicant can apply for a second booklet of a further 20 vouchers worth €100.

READ ALSO: Italy’s building bonus: Can you really claim back the cost of renovating property?

Cars parked in Porta Maggiore in Bologna.

Photo: Petr Slováček/ Unsplash

Bologna

Bologna offers discounts to people with disabilities or illnesses or those who have reduced mobility, including the elderly and pregnant women; as well as those who have been financially impacted by the pandemic.

To apply, residents should go to the website or sign up via the Bologna Welfare app.

They should then download the city’s ‘Roger’ app, where they can buy journeys in advance with a total value of €40, €80, or €100, paying only half the value of the trip (so €20 for a €40 trip, €40 for a €80 trip, or €50 for a €100 trip).

Passengers subscribed to the scheme should let the taxi company know at the time of booking that they wish to pay via the Roger app.

Those who don’t want to use the Roger app can email the taxi service they want to book with, attaching a copy of their proof of registration to the scheme, and deal with the company individually.

The vouchers can be bought up until December 30th, 2021, and used until June 30th, 2022.

Parma

Parma is offering the scheme to residents who are:

  • aged over 75
  • have medium to ever disabilities or mobility issues
  • are pregnant
  • have an ISEE of less than €28,000, can demonstrate that they have been significantly financially impacted by the pandemic, and haven’t already received financial support in the form of the ‘citizen’s income’ or ’emergency income’.

Applicants will need to sign up with their SPID via the following form on the Parma city council’s website.

Successful applicants are entitled to up to €150 euros, with 50% discount on journeys and a €20 per trip cap. They will receive a QR code via email, which they can display to taxi drivers to receive the discount.

As in other cases, passengers should let the driver know at the time of booking that they want to make use of the discount. 

The discount can be used up until December 31, 2021 for Parma’s residents.

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TRAVEL NEWS

Labour Day: What’s open and what’s closed in Italy on May 1st 2024

Wednesday, May 1st will mark Italy’s Labour Day. But how will shops, transport services and museums be affected by the public holiday?

Labour Day: What's open and what's closed in Italy on May 1st 2024

First established back in 1890 to celebrate workers’ rights and the achievements made by Italian trade unions, Labour Day (or Festa del Lavoro) is a national public holiday in Italy, meaning you’ll get a day off for it if you live in the country.

Generally speaking, much of Italy tends to grind to a halt on public holidays and Labour Day is no exception as some services will be significantly limited or, at times, even unavailable on the day.  

But what exactly can you expect to find open, or closed, next Wednesday?

Public transport 

Most local public transport companies in the country will operate on a reduced timetable (also known as orari festivi) on May 1st, with the quality and frequency of services during the day likely to vary significantly between rural and urban areas, as well as between cities.

Areas that are usually served by just the occasional bus may see stripped-to-the-bone services on Wednesday, whereas parts of the country that already have robust public transport networks should keep them fairly active.  

Having said that, Labour Day transport services in both urban and rural areas may experience delays and/or cancellations this year due to a 24-hour general strike involving staff from public and private operators around the country.

There’s currently little information available as to exactly how the walkout will affect travel on Wednesday and what level of disruption passengers can expect, though further details are expected to become available closer to the date of the walkout. 

You can keep up with all the latest updates in our strike news section. 

Rail and air travel

Much like public transport services, regional and local trains will run on fairly reduced timetables on Wednesday, whereas most interregional and long-distance high-speed trains will run on standard weekday timetables. 

However, the normal operation of these services may be affected by the above-mentioned 24-hour general strike. 

As for air travel, inbound and outbound flights shouldn’t be affected by the strike, according to the latest reports. 

Schools and offices

Public schools in all Italian regions will be closed on May 1st. 

Pupils in Molise and Liguria will enjoy a longer break as they’ll be home from school on Monday, April 29th and Tuesday, April 30th as well.

As it’s usually the case on national public holidays, offices in both the public and private sector (this includes banks, post offices, town hall desks and CAF fiscal assistance centres) will be closed. 

Tourist attractions

Most state-run museums and archaeological sites, including Florence’s Galleria dell’Accademia and Rome’s Colosseum, will be open on Wednesday, though some may have slightly reduced hours, which is why it’s advisable to check the opening times in advance if you have a specific site you want to visit in mind. 

Privately run museums, galleries or collections may be closed on the day.

Pasticcerie, panifici and restaurants

Some panifici (bakeries) and pasticcerie (pastry shops) in major cities may remain open on Wednesday morning to allow customers to buy bread and sweets for their Labour Day lunch.  

Many restaurants will remain open on Labour Day to welcome the families who choose to dine out for the holiday. But if you’re planning on eating out on that day, it’s advisable to make a reservation in advance to avoid any unpleasant surprises later on.

Shops and supermarkets

Many supermarket chains around the country will have limited opening hours on Wednesday. For instance, some may open around 9 in the morning and then close in the early afternoon.

Most mini-markets will remain completely closed instead. 

Most shops in non-urban areas will be closed on Wednesday, whereas businesses in big cities around the country may open for either the morning only or the afternoon only.

Doctors and pharmacies

GPs’ clinics will be closed on Wednesday. 

However, should you be in need of an urgent appointment, you can ask to see a doctor from Italy’s Guardia Medica, a medical care centre that operates outside of GPs’ normal working hours and on weekends, or visit your local hospital’s ER (pronto soccorso).

Should you need to buy medicines or pick up a prescription, pharmacies in Italy operate a rota system during national holidays to ensure that at least one is open in each area. 

To find the nearest one, Google farmacia di turno plus the name of the municipality (or comune) you find yourself in.

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