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HEALTH

UK-France border to stay open at Christmas to clear truck logjam

Rail and sea links between the UK and France will remain open over Christmas to clear the backlog of thousands of trucks stranded by border closures due to the discovery of a new strain of coronavirus, Britain said on Thursday, December 24.

UK-France border to stay open at Christmas to clear truck logjam
Image: Francois Lo Presti / AFP

Thousands of European truckers on Wednesday spent a fourth night sleeping in the cabs of their vehicles, which are stuck close to the major cross-Channel port of Dover while the drivers wait to pass a Covid test, as required by France for travel.

Around 6,000 trucks were waiting early Wednesday evening to cross the border according to Britain's Department of Transport, including 3,750 vehicles parked at the old Manston airport, which is also a Covid testing site.

The others are stuck on the nearby roads in the southeastern county of Kent. “As testing in Kent continues… I've spoken to my French counterpart (Jean-Baptiste Djebbari) and we've agreed the UK/French border at Eurotunnel, Dover & Calais WILL remain open throughout Xmas in order to help hauliers & citizens return home as soon as possible,” UK transport minister Grant Shapps
wrote on Twitter.

Ferry services do not usually run between Dover and France on Christmas Day. The massive testing operation, which is being bolstered by the military, began late Wednesday under an agreement between London and Paris to resume the flow of cross-Channel traffic.

France suspended the routes after a potentially more contagious variant of the virus was identified in Britain.

A team of 26 French firefighters arrived early Thursday in Dover with10,000 tests to help the British and “accelerate” the return of European citizens, according to France's ambassador to Britain Catherine Colonna.

Shapps said 2,367 tests had been carried out by 1200 GMT Thursday, and only three truckers had tested positive.

“As the EU Transport Commissioner (Adina Valean) has tweeted, testing hauliers is not recommended. Spending days in a lorry on your own puts you in an extremely low risk category!” he added.

'Irresponsible behaviour'

Britain's supply chain is highly dependent on trucks shuttling to and from mainland Europe and the closure has stoked fears shortages could arise, just days before the country leaves the EU single market and customs union.

Commissioner Valean estimated that a total of 10,000 European truckers were having difficulties returning from the UK. She blasted France for imposing the snap freight restrictions, criticisms rejected by Paris.

British MP Natalie Elphicke, the representative for Dover, backed the commissioner, tweeting that there was “no excuse for France's irresponsible behaviour in closing the Border.

“The EU Commissioner for Transport is right in her condemnation of France's decision and actions.”French truckers' union FNTR said the situation on the ground was still “chaotic”.

“Drivers I've spoken to, especially those at Manston airfield where thousands are parked, have been there four days without a shower, and hardly have a thing to eat or drink,” a spokeswoman said.

“They're in a dangerous place health-wise and socially. We're really starting to worry,” she added, warning of trouble ahead if they did not move start moving soon.

Volunteers from the Guru Nanak Darbar Gurdwara in Gravesend were preparing thousands of hot meals and snacks for the drivers, part of a wider effort by Sikh humanitarian groups.

More than 50 countries have imposed travel restrictions on the UK after it was announced that a variant of Covid-19 believed by British scientists to spread faster had appeared in the country.

France went a step further by also imposing a freight ban.

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HEALTH

The different ways you can make a doctor’s appointment in France

Booking a medical appointment in France can be time-consuming – especially if you are new to the country and are looking for an English-speaking doctor.

The different ways you can make a doctor's appointment in France

You do not need a carte vitale to book a doctor’s appointment in France – anyone who needs medical help while in the country is entitled to it, but you may not be entitled to any reimbursement if you are not part of the social security system.

Booking a GP’s appointment can be as simple as phoning up your friendly neighbourhood GP, or using an online service such as Doctolib. 

It helps a lot, if you have a médecin traitant – an attending GP, who adds you (and your family, if they can) to their list of patients. 

READ ALSO Explained: How to register with a doctor in France

It is not always easy to find one. Some parts of the country are short of GPs, which means doctors’ lists can fill up very quickly. But it is important that anyone who lives in France is registered with a named GP, especially if they have a carte vitale.

As well as being the main point of contact between patients and the medical profession in all its guises, it is financially responsible to be registered with a GP in France.

Reimbursement on consultations is typically 70 percent through the French healthcare system, but just 30 percent for anyone without a declared doctor. Meanwhile, top-up mutuelle health insurance companies usually require you to declare a médecin traitant and if you don’t, you may not be able to receive reimbursements on certain treatments.

Bear in mind, it is your responsibility to register with a local médecin traitant. But, even after you have done so, you can still make an appointment with any doctor, anywhere in France, and arrange specialist treatment, if you need it. 

READ ALSO 5 things to know about visiting a doctor in France

How do you go about making a GP appointment in France?

There are several options.

Some health centres – more often in larger towns and cities – operate a walk-in policy. But expect waits to be lengthy. Do not, however, assume that your GP operates a system like this.

You can phone for an appointment. This is another very common method. Your GP will have their own system for making appointments – which may even include something that looks, to the uninitiated, very much like a casual walk-in policy. 

Some may have an assistant to deal with booking appointments and other administration. Others may deal with appointments themselves, and may – for example – operate some sort of triage system based on voice messages from patients. 

What about online booking systems?

And many practitioners are now attached to websites, such as Doctolib. As of 2023, about half of all GP appointments in France were made using Doctolib.

READ ALSO How to use: French medical website Doctolib

Be aware that other online booking systems are available. Doctolib is one of the best known, but your GP may be attached to another system, like the health ministry approved site ‘LeMedecin.Fr’.

This website also has a feature where you can take an immediate online consultation with whatever doctor is available at that moment. By clicking ‘Consultez en vidéo maintenant’ you will be connected to the next doctor who is free. This option may involve an additional charge between €5-10 on top of the price of the consultation, and you will be expected to pay when booking.

If you have any trouble with either of these websites, you can go through the list of registered generalists per département on the ‘Ameli’ website. If you use this option, you will need to call the doctor to see if they are open or available for appointments.

In terms of wait times, online systems have helped to significantly reduce the delay between booking and getting an appointment.

According to a 2023 study by Doctolib, about half of all GP appointments were available within three days from the time of booking on their platform.

Similarly, you can use online platforms to check the medical professional’s qualifications and languages spoken, as well as filter based on the doctor’s English abilities. However, this should be taken with a grain of salt because not every medical professional with English listed on their Doctolib page speaks fluent English. 

An increasing number of doctorsoffer video consultations, known as télémédecine in France. This allows professionals – particularly those in more rural areas – to diagnose less serious conditions remotely. This type of consultation is usually only available from those medical practices that are attached to online booking systems. 

Some pharmacies have also begun offering walk-in télémedicine consults, using ‘Medadom’ machines. More information here.

What about specialists?

In France, you book your own consultations with specialists, even if you are referred by a doctor (your GP may offer a recommendation, but won’t always). The good news is that many specialists do use online booking services. Those that do not usually have assistants to take care of the appointments.

READ ALSO: Urgent care: How to get non-emergency medical treatment in France

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