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Denmark tells airlines to refund cancelled tickets by December

The Danish Transport Authority (Trafikstyrelsen) has told 12 airlines they must refund cancelled flight tickets by December 1st.

Denmark tells airlines to refund cancelled tickets by December
Parked aircraft at Copenhagen Airport in March. Photo: Mads Joakim Rimer Rasmussen/Ritzau Scanpix

Amongst the 12 airlines are major operators including SAS, Ryanair, Norwegian and EasyJet.

The exact date by which refunds must be made depends on the date on which customers claim the refund, according to the agency.

Claims made before October 1st must be refunded by November 15th, while claims made from October 1st – November 15th must be repaid by December 1st.

Claims made after November 15th must be repaid within seven days.

The deadlines have been set after a large number of cancellations affected customers with various airlines as a result of the coronavirus pandemic. Many customers are yet to receive refunds despite having claimed them under consumer rights laws.

READ ALSO: What are your rights if your flight is delayed or cancelled in Denmark?

The Transport Authority said in a statement that it had “shown understanding for the difficult situation” faced by airlines during the spring and summer, when an extraordinarily high number of refunds were claimed.

But the 12 airlines have now been informed that the money must be refunded by December.

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COVID-19

Public Health Agency recommends two Covid doses next year for elderly

Sweden's Public Health Agency is recommending that those above the age of 80 should receive two doses of a Covid-19 vaccine a year, once in the spring and once in the autumn, as it shifts towards a longer-term strategy for the virus.

Public Health Agency recommends two Covid doses next year for elderly

In a new recommendation, the agency said that those living in elderly care centres, and those above the age of 80 should from March 1st receive two vaccinations a year, with a six month gap between doses. 

“Elderly people develop a somewhat worse immune defence after vaccination and immunity wanes faster than among young and healthy people,” the agency said. “That means that elderly people have a greater need of booster doses than younger ones. The Swedish Public Health Agency considers, based on the current knowledge, that it will be important even going into the future to have booster doses for the elderly and people in risk groups.” 

READ ALSO: 

People between the ages of 65 and 79 years old and young people with risk factors, such as obesity, diabetes, poor kidney function or high blood pressure, are recommended to take one additional dose per year.

The new vaccination recommendation, which will start to apply from March 1st next year, is only for 2023, Johanna Rubin, the investigator in the agency’s vaccination programme unit, explained. 

She said too much was still unclear about how long protection from vaccination lasted to institute a permanent programme.

“This recommendation applies to 2023. There is not really an abundance of data on how long protection lasts after a booster dose, of course, but this is what we can say for now,” she told the TT newswire. 

It was likely, however, that elderly people would end up being given an annual dose to protect them from any new variants, as has long been the case with influenza.

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