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Norway suspends virus-tracing app after privacy concerns

Norway's health authorities said on Monday they had suspended an app designed to help trace the spread of the new coronavirus after the national data protection agency said it was too invasive of privacy.

Norway suspends virus-tracing app after privacy concerns
The Smittestopp app has alarmed privacy campaigners. Photo: Mostphotos / Farknot Architect/Norwegian Institute of Public Health
Launched in April, the smartphone app Smittestopp (“Infection stop”) was set up to collect movement data to help authorities trace the spread of COVID-19, and inform users if they had been exposed to someone carrying the novel coronavirus.
   
On Friday, the data agency, Datatilsynet, issued a warning that it would stop the Norwegian Institute of Public Health from handling data collected via Smittestopp.
   
Datatilsynet said the limited spread of coronavirus in Norway, as well the app's limited effectiveness due to the small number of people actually using it, meant the invasion of privacy resulting from its use was disproportionate.
 
 
Camilla Stoltenberg, the public health institute's director, said she did not agree with that assessment, but the institute would now delete all the app's data and suspend its work.
   
Stoltenberg said this weakened Norway's response to the spread of coronavirus. “The pandemic is not over,” she said.
   
 
Some 600,000 of Norway's 5.4 million inhabitants had been using the app.
 
Developed in Norway and downloadable on a voluntary basis, the application used centralised data storage, as is planned in France and the UK.   
 
Norway, where the coronavirus deaths totalled 242 as of last week, is now seeing only a handful of new infection cases a day.

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What you need to know about technical error with Denmark’s Smittestop Covid-19 app

A technical issue has been detected with the Smittestop app used to help trace Covid-19 in Denmark.

What you need to know about technical error with Denmark’s Smittestop Covid-19 app
Photo: Mads Claus Rasmussen/Ritzau Scanpix

The technical problem may have caused certain users not to be notified they have been close to a person infected with coronavirus, when in fact this was the case.

It is currently unknown whether the issue has been present since the app was launched in June, according to DR.

Newspaper Politiken has reported that Copenhagen city councillor Pia Allerslev found that her family did not receive warnings from the app even though she tested positive for Covid-19 and had been close to them for over 15 minutes, the requirement for the notification.

Similar situations have subsequently been reported in other media in Denmark.

“We have recently tested the app to recreate the situation and appear to have found a possible cause for (the error),” Lene Ærbo, the technical leader of the app for the Danish health ministry, told DR.

Technical staff are working to confirm the error before releasing an update, according to the broadcaster’s report.

“We can see that in some cases, where mobile phones are together for a longer period, for example people who live together, close contacts don’t get a (possible) infection notification,” Ærbo said.

She added that because Google and Apple, who developed the Danish app, update it on an ongoing basis, it was not currently possible to say whether the error has always existed.

The Smittestop app is regarded as a supplement to manual contact tracing in Denmark, which is conducted by the Danish Patient Safety Authority (Styrelsen for Patientsikkerhed).

One of its key intended functions is to identify infection chains between people who do not know each other.

Ærbo said to DR that the technical problem is limited to very close contacts – such as people in the same household – and not those for which contact had a relatively short duration.

“We can see that infection notifications are sent out for short-lived contacts. That is typically unknown contacts, so this is positive,” she said.

“But there have been challenges with household contacts and we are testing and working to improve this as soon as possible,” she added.

According to Ministry of Health figures reported by DR, 2,266 people registered their positive coronavirus test on the app between its launch and September 21st. The app has been downloaded 1,393,967 times.

App users who experience problems are advised to contact Sundhed.dk support on telephone number 44222080.

READ ALSO: Which European countries' coronavirus phone apps have had the most success?

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