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BREXIT

British ambassador tells Brits in Spain: ‘Make sure you are registered!’

The British Ambassador to Madrid has an important message for Brits in Spain ahead of Brexit.

British ambassador tells Brits in Spain: 'Make sure you are registered!'
HMA Hugh Elliott says make it a new year's resolution to get your paperwork in order.. Photo: British Embassy/FCO

As you know, the UK will be leaving the EU on January 31st and we are on course to leave with a Deal, so I wanted to explain some of the jargon around the parliamentary process and, crucially, what all of this means for British nationals living in Spain.

Citizens’ rights have always been an important part of the negotiations on our exit from the EU. Indeed the citizens’ rights parts of the Withdrawal Agreement (the agreement about how we leave the EU) were one of the first areas to be agreed between the UK and the EU back in autumn 2018. 

The final text of the Withdrawal Agreement was agreed between the UK and the EU in October 2019 and there were no substantive changes to the citizens’ rights elements. In the UK, the process for approving the Withdrawal Agreement – or what many of us call ‘the Deal’ – is already well underway in parliament.

The House of Commons approved the Withdrawal Agreement Bill – which is the domestic legislation that needs to be passed by parliament – by a majority of 99 on Thursday 9th January. It is now being discussed in the House of Lords. If there are any amendments as a result of this, these will be considered by the House of Commons. The Bill will then be given “Royal Assent” which means that it becomes law in the UK (to follow this in depth, see the UK Parliament website).

In parallel, the European Parliament will also vote on the Withdrawal Agreement on January 29th; approval by a simple majority would mean that the EP has also ratified “the Deal”.  These processes are a bit intricate, but the key point for you is that we are firmly on track to leave with a Deal on 31 January. It is also important to note that your rights under the Withdrawal Agreement are completely independent of the negotiations about our future trade and security relationship with the EU.

For British Nationals in Spain, the Withdrawal Agreement contains really important guarantees for you on citizens’ rights, such as the right to continue to live and work in Spain, continuation of healthcare and uprating of pensions. Those rights will be protected for as long as you remain resident in Spain, provided that you are registered as a resident by December 31st 2020. 

That’s why it is so important to ensure that you, your family, your friends and indeed your neighbours are all correctly registered as resident here. If you are not sure whether you are or don’t know what to do next, have a look at this video from our consular advisor which takes you through the process, and explains the differences between the padron, NIE and residencia: 

You have time and there are plenty of appointments in most provinces, but do make it a New Year’s Resolution to get it done as soon as you can! I should also clarify that UK Nationals cannot apply for a TIE (Tarjeta de Identidad de Extranjero or foreigner’s identity card) until after Brexit – something I know some people have been asking about.

If there is any change to the residency system after Brexit we will update our Living in Guide at gov.uk/livinginspain, so do sign up for alerts and follow us on Facebook at facebook.com/britsinspain. We are also holding outreach events in a number of locations in January, including Benidorm, Lanzarote and Murcia, and further details of all our outreach events are on the Living in Guide and on Facebook, so do come along if you have any questions or doubts, and encourage others to join us too. If you can’t attend a face-to-face event, we will be doing another Facebook live session on January 31st where we can also answer your questions directly.

My very best wishes for 2020.

HMA Hugh Elliott

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RESIDENCY PERMITS

Why is it so hard to get an appointment at some of Spain’s foreigner offices?

One of the reasons Brits in Spain say they haven't got a TIE residency card yet is the apparent impossibility of getting an appointment at their local extranjería office or police station. So is there any truth to this?

Why is it so hard to get an appointment at some of Spain's foreigner offices?

Anyone who has tried to do anything official in Spain will be well aware of the dreaded cita previa system, whereby they must first make an appointment.

For foreign residents, this is not a simple task. It’s not just a question of simply making an appointment as more often than not, there aren’t any available.

And it’s not like you can just log-on a day later and find more. Many people spend weeks or even months trying to make these appointments, so they can carry out mandatory bureaucratic procedures.

These appointments are needed for everything from applying for or renewing your TIE if you’re non-EU to getting your EU green residency card. They’re needed again when going in for fingerprinting or even just trying to pick up your card once it’s ready.

Earlier this week, the British Embassy in Madrid stressed that it’s “really important” that the 200,000+ UK nationals in Spain with a green residency certificate exchange it for a TIE card “as soon as possible” to avoid issues with the EU’s new Entry-Exit System. 

READ ALSO – ‘Get the TIE now’: Brits in Spain urged to exchange residency document

The problem is that the exchange has never been made compulsory, only strongly encouraged and around half of British residents in Spain still haven’t gotten their TIE after Brexit.

In reaction to the announcement by the British Embassy, numerous British residents in Spain commented how hard it is get an appointment at their local police station or extranjería (foreign affairs) office.

Could the difficulty in getting an appointment be one of the reasons to blame for this?

So why are these cita previas so coveted and why are they so difficult to get?

Unfortunately, it’s not just a question of simple Spanish bureaucracy. There’s something slightly more sinister going on here. The fact of the matter is that if you go to certain relocation companies, firms and agencies they can get you an appointment straightaway – if you pay for it.

A year ago in May 2023, Spain arrested 69 people for blocking appointments at immigration offices. They were accused of booking up all the available appointments via a computer bot to later sell to foreigners to make a profit, despite the fact that this process should be free.

Arrests were carried out in Madrid, Albacete, Alicante, Almería, Badajoz, Barcelona, ​​Vizcaya, Burgos, Cádiz, Córdoba, the Balearic Islands, Marbella, Murcia, Tarragona, Tenerife, Toledo and Valencia, which gives us an idea of how widespread the illegal practice is.

Although Spanish police managed to dismantle this particular ring of criminals, it did not solve the problem.

Just seven months later in December 2023, ONG Movimiento Por la Paz (MPDL) confirmed to Levante news in Valencia that the ministry’s network had been hacked for two years and that it was unfair to foreigners who were being discriminated against because of it. 

They also claimed that the police and foreign ministry knew about the problem and still let it happen. 

Vincente Marín, CEO and lawyer for Parainmigrantes website aimed at foreign residents and those wanting Spanish nationality, confirmed this in a video he posted on the site.

He explained that bots hack into the system and that whenever appointments become available, they can book them up in seconds and then sell them on the black market for between €100 and €200, admitting it was a big problem for his firm too.

The initial screen of the appointment page (cita previa) on Spain’s extranjería website, and where many foreigners find it impossible to book residency official processes.

Fast forward to February 2024 and a group of lawyers and gestores from Castellón and Valencia denounced the system, saying that it was “controlled by criminal mafias”. They also cited the problem of bots hacking the system and complained that some of their clients still hadn’t been able to get appointments in five or six months.

In May of this year, the issue is still ongoing. Balearic news site Ultima Hora reported several readers who had been trying to get appointments for months in Mallorca and had been unsuccessful.

One has to get an appointment before her residency card runs out in June and was even considering paying an agency who were asking for €200 to help her get one.

Wherever there’s a sizable population of foreigners, from Barcelona to Valencia, the extranjería website has generally been ‘hacked by bots’.

In order to improve the situation more national police have been called in to work at the Immigration Office in Orihuela (Alicante) because of the number of foreigners living in the area. The police there have confirmed that they have allocated more resources for the issuance of documents too, to try and speed up processes. 

If you’re trying for an appointment the best option is to aim to not pay for one if you can help it, as you’re only fuelling the problem.

Reputable law firms may still be able to help you get one by dedicating more resources to applying for them manually, but you shouldn’t have to pay over the odds for what should be a free service. 

Here are our tips on how to get a cita previa when it seems impossible. 

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