SHARE
COPY LINK
For members

WORKING IN FRANCE

What you need to know about French working culture

There are some aspects of working in France that will be very different to what you are used to and they are worth knowing in advance.

What you need to know about French working culture
The Tour Montparnasse, an office skyscraper located in the 15th arrondissement of Paris. (Photo by LUDOVIC MARIN / AFP)

Long working hours

One complaint among foreign workers in France are the working hours that see office workers in France generally start later and finish later. Dolly Parton’s famous lyric “Workin’ 9 to 5” would have to be changed to “10 till 7” if it was to be remade in France. 

It seems many English-speaking workers would rather start earlier, have a shorter lunch and get out of the office as soon as possible, rather than hang around until it’s dark. Parents who have to leave their kids at school until after 6pm certainly find this an issue.

Megan Collins, who works at recruitment agency EuroLondon Appointments in France told The Local in a previous interview that it is quite common for her to receive calls from clients at 7.30pm or even 8.30pm.

“In the UK people would generally rather start earlier, have 20 minutes for lunch and finish earlier in order to get home, but the French seem fairly happy to have a longer lunch and stay late. That’s just how it is,” said Collins.

One French exec told The Local that French office workers and middle managers often work late simply because they don’t want to be seen to go home too early as it might not look good.

So basically everyone is hanging around just for the sake of hanging around. The manager also suggested Parisians preferred to stay in the office rather than head home because they all lived in tiny apartments.

You might need to kiss everyone

If you’re not one to allow any old person to invade your personal space, bear in mind kissing is common in the French workplace. “La bise” as it’s dubbed sees women greet female and male colleagues with a kiss on each cheek. And male colleagues will often do the same rather than shake hands.

Find it inappropriate? You’re not alone if so. It’s been called unhygienic, timewasting and chauvinistic. Others just see it as well, you know, culture.

If kissing colleagues isn’t your thing, we suggest setting the record straight from the get go, as the mayor of one French town did, emailing her fellow councilors “from now on I would prefer to shake hands, like men do”.

READ MORE: La bise: Who to kiss in France, how many times and on which cheek

But you’ll need to say “bonjour” (and perhaps nothing else)

We can never stress enough how important the word “bonjour” is in France. And you are going to need it a lot if you work in France. You’ll need it from the moment you walk into the building to greet the concierge on reception, you’ll need it in the lift on the way up to your office to be polite to the other occupants. And you’ll also need “bonne journée” when you leave that lift.

You’ll need it when you walk in the office and see colleagues in the morning and don’t leave anyone out. And you might need to say “re-bonjour” if you see a colleague for the second time that day.

The French value the importance of basic politeness, and nowhere more so than the workplace.

But often you don’t need to say anything more than that. Small talk is not common in France and you shouldn’t feel the need to fill silences. 

And unlike in other countries, in France there usually isn’t much over-sharing between colleagues. 

READ MORE: Bonjour: Why this is by far the most important word in French

They seem to like meetings a lot

French executives spend 16 years of their career in meetings, accounting for 40 percent of their working lives. These mind-boggling findings by work productivity company Perfony show just how ironic it is to schedule meetings to streamline work, only to end up not working because you’re constantly stuck in meetings.

Be prepared to be called into meetings at any time of the day, apart from before 9.30am and during lunchtime. It’s not unheard of for managers to schedule meetings at 6.30pm.

And those meetings tend to last a while and everyone is expected to have their say and voice their opinions, so don’t make plans for after they finish.

“Meetings in France are not just about one person speaking and everyone listening, as they can be in Anglo countries,” Kara Ronin, who runs Executive Impressions in Lyon, told The Local in 2018.

“The advantage of these long meetings is that whoever is taking part should get to have their say and air their views.”

READ ALSO: Five things to know about elevator etiquette in France

It’s not what you know…

Having friends in high places, avoir du piston or être pistonné in French, plays a key role in getting a job in France, according to 90 percent of people surveyed by L’Express newspaper.

Many consider it unfair but even greater numbers seem to want the whole “who you know over what you know” approach to stay. After all, one in two workers surveyed said they’ve got a job through connections in the past and 86 percent said they would recommend a family member over a colleague.

The trend is said to be particularly widespread among companies listed on the French stock exchange as well as in the film and media industry.

So if there’s a job or promotion you’re after in France, remember that rubbing shoulders with the right person might well help.

Heated arguments

Don’t be shocked if you see French colleagues, who you thought got on well, suddenly start shouting at each other in front of the whole office.

And don’t read much into it. It’s probably a disagreement from a meeting that has spilled over into the open rather than one of them has caught the other in bed with their partner.

And don’t be surprised too if the two involved in the dispute go and have lunch together. The French are a bit more fiery but they are also a bit more honest and this is the same when it comes to working relationships.

Ronin said: “The French are always very direct and say what needs to be said. Everyone has the right to their opinion and they are not afraid to offer it.

Bosses will expect workers to express their view and defend themselves. Everything is laid out on the table and the good thing about the French is they don’t take it personally.

The coffee-cigarette clan

This isn’t an exclusively French office trait, but it does play a bigger role in daily working life than in many other countries. Because let’s be honest, in the land of Gauloises cigarettes and cafés, how could it not?

Now we’re not suggesting that you take up either vice if you haven’t done already, but do bear in mind that these nicotine and caffeine-infused pauses are often fundamental for forging office friendships and alliances.

A 2014 survey by France’s pubic opinion body IFOP found 84 percent of French workers considered these breaks “important” and “essential”, 81 percent said it encouraged the exchange of ideas, mutual help and problem solving and 67 percent argued it helped to release tensions and resolve conflicts.

So even if you consider social work breaks to be a waste of time or you don’t drink coffee or smoke, join your colleagues for a chat from time to time to not feel left out. Nobody’s stopping you from just ordering an orange juice.

Hierarchy still reigns

Respecting the hierarchy is a big part of French working culture, especially in big companies. So if you don’t want to stand out for all the wrong reasons, be prepared to not go anywhere near your boss’s boss without consulting your boss first.

“If you go above your boss to their manager, then they will obviously be offended. This is just the way it is France and you can’t change that,” Ronin said.

However as Ronin pointed out, the heirachial structure has its limits and it can also breed a sense of rebellion that is often present in French work places.

“People respect the hierarchy, so they expect a boss to do something and when they don’t, they lose respect for him or her,” she said.

Group lunches and long lunches

The French love their lunches and eating at their desks is still considered weird.

So too is eating on your own. Now none of that sounds bad at all. In fact it sounds entirely sensible and positive. But there may be times when you need to eat at your desk or you just prefer a quick bite although you should be prepared to have to explain this habit to your colleagues. They may still think you’re weird but they won’t hate you. 

The French in general place as much importance on lunch as they do dinner and this culture continues at work. It might take some getting used to, but lunchtime is generally when French workers socialise together.

Don’t expect a social life through work

You may be used to socialising with your colleagues after work, but in France this is far less common. While it depends on the industry you work in, for example the media or the arts are far more laid back, in general the French won’t socialise as much as with colleagues after work.

The idea of the boss getting drunk with staff at a Christmas party is hard to imagine.

The French prefer to keep their social and work lives apart so if you hoped your job might help you make new friends you might be disappointed. But still there’s no harm in trying and it’s worth stressing that working culture is changing slightly and becoming a little more relaxed and less rigid.

Member comments

Log in here to leave a comment.
Become a Member to leave a comment.
For members

READER QUESTION

Can I work on a laptop in a French café?

As cafés in Spain launch a crackdown on remote workers who hog tables for hours without buying anything, what's the etiquette over working from a café in France?

Can I work on a laptop in a French café?

Reader question: I’m visiting France shortly and I will need to do some work while I’m there – is it socially acceptable to go to a café and use my laptop there?

Over the border in Spain, cafés in Valencia, Barcelona and Santiago are reportedly ‘on a war footing’ against laptop-users, with some cutting the wifi during peak hours or just banning them altogether.

Fortunately in France, things are a little more relaxed – although this will depend on exactly where you are and how busy the café is. 

First things first – there are no local or national laws about laptop use in cafés (which you might think is a given but France does love to legislate) so the rules are up to the individual café owner and their staff. 

Culturally, however, there is something of a tradition of working in French cafés – famous writers from Victor Hugo to Ernest Hemmingway wrote novels while loitering in cafés, philosophers from Voltaire to Jean-Paul Sartre held discussion groups in Paris cafés and poverty-stricken artists have attempted to pay for their drinks with paintings (usually unsuccessfully).

In more modern times it’s completely normal for work-related meetings to be held in cafés while in cities where people tend to live in small apartments it’s common for social groups such as book clubs to meet in cafés.

But how does this all relate to opening up your laptop and getting down to work?

Well is varies, but there are a few things to think about;

Location – working on a laptop is undoubtedly more common in cities than it is in smaller places and in areas like the Paris or Bordeaux businesses districts it is a common site to see people typing away, perhaps in between business meetings that they have lined up in the café. 

Café size/occupation – take a look around you, is the café busy with people waiting for tables? Is it a tiny place with only space for a few tables? In these cases you’re less likely to be welcome to loiter for hours. If, however, things are quiet and there are plenty of tables it probably won’t be a problem to spend a few hours catching up with work 

Time of day – while this may vary in smaller towns, most city cafés are open all day – catering for the breakfast crowd, then into morning coffee, lunch and leading into the apéro hour and dinner.

Naturally cafés get busier at lunchtime (12 noon to 2pm) and when apéro starts (usually about 6pm) so you’re likely to be less welcome to take up a table for long periods during these times. If you’ve been there all morning and the server pointedly starts adding cutlery to your table, it’s probably a sign that they want the table back for the lunch-time busy period. You could of course order lunch yourself. 

Type of café – not all cafés are created equal and there are many different types. While most places have no problem with people working there, in recent years some Paris cafés have decided to impose limits on laptop use.

One of those is the Fringe café in the trendy Marais district. Owner Jeff told The Local: “I’m not against laptops, but I am against the minority of users who will sit down for four or five hours, with the cheapest drink. That’s not respectful to the space, so the decision came about because of those few who do that. We call them squatters.”

However this view is far from universal. Nix Audon, a server at Café de la Poste, said: “We evolve with the times, we even offer wifi for free. People can come, relax, and do what they need to.”

Before Nix worked at Café de la Poste, he was a customer. “I would come here every day after work just to relax. For me, café culture is about being able to chill, and sit for however long you want. Cafés are a huge part of social life for Parisians and café culture is intended to be inclusive of everyone, including those who want to sit and work on their laptops.”

While this isn’t a hard-and-fast rule, we’ve noticed that most of the places that do have laptop bans are more ‘coffee shops’ in the American style (think loads of different coffee types with elaborate alternative milk options and big slabs of cake) than traditional French cafés (oat milk is for baby oats but the wine selection is excellent).

Do you need to order something? Yes, absolutely, it is only polite to order something if you intend to take up a table for long periods and no that thing cannot be tap water (which is free in French bars, restaurants and cafés).

How much you need to order depends on how long you want to stay – but staying all day and ordering a single espresso (roughly €2) would definitely be regarded as pushing your luck.

That said, French cafés mostly have a ‘no hurry’ policy and you’re unlikely to be rushed out as soon as you have finished your drink unless the café is very busy and you’re in a very touristy area. Lingering over a single coffee while you people-watch and/or think great thoughts is definitely part of France’s traditional culture.

Just ask – of course, you can just ask if it’s OK to work there. The places that don’t appreciate laptop users usually have a sign up to that effect, sometimes just covering a specific time like asking people not to use laptops at weekends or in the evening.

But if you’re unsure, just ask your server 

J’aimerais travailler sur mon ordinateur pendant quelques heures, si c’est possible ? – I’d like to work on my laptop for a couple of hours, if that’s OK?

Je peux utiliser un ordinateur portable ici ? – Is it OK to use a laptop here?

Alternatives – if you want to do more than a couple of hours of work, you might look for a more formal solution. France has a variety of options for people who need a work space, with the most popular being ‘un co-working‘ – a shared workspace where you pay for your time by the hour or the day.

Many of the larger and more business-orientated hotels also offer work spaces and meeting spaces.

Meanwhile in the larger cities there is the trend of ‘un co-homing where people open up their apartments – for a fee – to people who need a space to work, plus a little social interaction.

SHOW COMMENTS