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Swiss bank looks to the future with smartphone-enabled ATMs

Lucerne cantonal bank is the first in Switzerland to launch new high-tech cash dispensers that will eventually enable customers to withdraw money using a smartphone.

Published: 28 March 2017 09:19 CEST

Swiss bank looks to the future with smartphone-enabled ATMs

Photo: NCR

The bank launches its first new ATM in Ebikon on Tuesday as part of a pilot project by financial services company SIX, which is developing new software called ATMfutura to harmonize banking technology across Switzerland.

Created by US firm NCR, the new machines function like a tablet, with customers able to pinch, swipe and zoom to access services.

The new machines will support the ATMfutura software, due to roll out in 2018, enabling customers to withdraw money using a smartphone. Withdrawals can be pre-authorized on a banking app. The user then receives a QR code and has to hold the smartphone near the reader to process the transaction.

They will also support video banking, with customers able to open an account directly on the ATM using a video channel and sign the necessary forms on the touch-screen.

In a statement, Daniel von Arx, a spokesman for Lucerne cantonal bank, said: “When it became clear that ATMfutura would go live in Switzerland in 2018, we decided to modernize our self-service offering to prepare for the new functionalities at an early stage.

“Our customers can now become familiar with the new systems and will be able to reap the full benefits of the new innovative services from 2018 onwards.”

The large display of the new ATM is “an improvement for elderly users compared to today’s small monitors”, according to NCR.

The machines are also secure, with cameras showing what’s happening behind the user.

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Is it easy for a foreign resident get a loan in Switzerland?

Getting a losn in Switzerland is subject to many conditions. Photo by Claudio Schwarz/Unsplash

Like almost everything in Switzerland, consumer loans are regulated by legislation, in this case the Consumer Credit Act.

It defines a loan as between 550 and 80,000 francs, “offered by commercial providers of financial services”. Lower or higher amounts are not subject to the Consumer Credit Act.

As is the case in many other countries, Swiss banks have strict criteria about who they lend money to. After all, no financial institution wants to deal with people who are not creditworthy.

Whether or not a foreign national can borrow money from a bank depends on their permanent place of residence and permit status.

As a rule, Swiss lenders don’t give loans to non-residents. So if you reside abroad, there is practically no chance that a bank in Switzerland will lend you money.

However, some financial institutions make exceptions for cross-border workers. If you fall under this category, you can use this interactive tool, select “ Permit G” under “Residence Permit” and see what, if any, options, there are.

READ MORE: EXPLAINED: What cross-border workers should know about taxation in Switzerland

If you are a foreign national but have a permanent residence status (Permit C), your chances of getting a loan are practically the same as those of Swiss citizens — provided, of course, that you meet all the requirements set by lenders (see below).

What about other permit holders?

If you have a B Permit, you might be approved for a loan, depending on how long you have had this permit — obviously, the longer the better.

However, “you may be offered a higher interest rate or a limited loan amount. This is because of the statistically higher probability that you will return to your home country. Some lenders require the loan to be repaid by the time the B permit expires”, according to consumer comparison site comparis.ch

Holders of other, temporary or conditional permits are not accepted.

What conditions — other than residence permit — should you fill to be considered for a loan?

You must be at least 18 years of age, though additional restrictions may apply to applicants under 25 — for instance, a higher interest rate or a limited loan amount. That’s because “lenders are generally more cautious with young applicants as their financial circumstances are usually less settled and the risk of default is deemed to be higher,” Comparis noted.

The same cautious approach applies to pensioners, especially those who have no regular income. The social security payments (AHV/AVS) do not count as income for the purpose of the loan.

There is also other eligibility criteria, based on employment status and salary. People with a regular income have a higher chance of obtaining a loan than those who are self-employed, temporarily employed, work on hourly basis or, logically, unemployed.

Other factors, including your existing debts, are also taken into account in the decision process.

Basically, lenders favour applicants with a stable income and good financial standing, in much the same way as supplemental health insurance carriers prefer young and healthy people.

Keep in mind that if your loan application is rejected, this will be recorded in the database of the Central Office for Credit Information, making it more difficult, though not impossible, to get a loan in the future.

READ ALSO: Does having a good credit score matter in Switzerland?

The same rules do not apply to American citizens

That’s because Swiss and European banks are subjected to US demands to disclose the assets of Americans overseas in order to prevent tax evasion.

As adherence to these requirements is a major headache for the banks and in some cases also violates their country’s privacy laws, financial institutions prefer not to deal with Americans at all, even those who are permanent residents.

If you are a US citizen who also has Swiss nationality, you may have an easier time of it, but could still face hurdles in obtaining loans and other banking services.

There is no immediate relief in sight, although many organisations representing Americans abroad are lobbying in Washington to change the existing legislation.

READ ALSO: Why are Americans being turned away from Swiss banks?

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