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Online auctions: 10 tips to avoid being ripped off

Whether you’re an experienced buyer or new to the exciting world of online auctions, here are a few important tips to keep in mind before you start clicking.

Online auctions: 10 tips to avoid being ripped off

Online buying has been booming for years and auctions are no exception.

Many of the world’s top auction houses – Christie’s, Sotheby’s, Phillips – report that up to 25 percent of their bids now come in over the internet.

The phenomenon has added to the drama that comes from phone bidders, not to mention the people in the room bidding with a paddle or nod of the head.

Online auctions can seem mysterious and confusing to some, but they’re really just another way of shopping.

Covering 1,600 auction houses globally, Barnebys is the world’s largest art and auction search engine, and thus knows a thing or two about getting the most from online auctions.

Here are their ten tips for getting started and having fun in the world of online auctions.

1. The estimate is just an indication

Remember, the estimate for the item in the catalogue is just that, merely an indication of what the piece is worth. If lots of people want the item the cost can spiral, but if fewer are interested you might get a bargain.

2. Do your research

Get as much information as you can about the item before you start. Read the information carefully and don’t be afraid to email the auction house in advance for more photos or information.

Who is the artist? Is a painting signed or unsigned? What are the proportions? Will it fit through your front door or in your living room? Check where and when your auction item was made: the original Eames chairs were made in 1956 but have been in constant production under licence ever since. And remember, if you are buying something old, it will inevitably have chips or cracks.

3. Decide on your limit

Decide your limit before the bidding starts, or as Barnebys co-founder Pontus Silfverstolpe says, “Follow your wallet, not your heart. You can get emotionally caught up in the thrill of the moment and continue bidding beyond what you can afford. Ask yourself: ‘What is this item worth to me?’”

4. Look out for extra charges

Check for additional charges before you bid. Auction houses usually charge a 15-25 percent buyer’s commission on top of the hammer price, and some online bidding platforms charge 3-5 percent just to use them. In those cases, you may want to avoid the charge by arranging to bid via telephone.

  5. It is a contract to buy

Remember, when the auctioneer bangs the gavel down at the end of bidding, it establishes the hammer price and it is a contract to buy.

6. Place an absentee bid

This authorises the auction house to bid on your behalf to secure the lot at the lowest possible price. You register the maximum hammer price you are prepared to pay, then the house places bids in increments until your limit is reached – or hopefully before.

As Silfverstolpe puts it, “To be sure and feel secure” – place an absentee bid.

7. Keep an eye on the deadline

Some auctions work in a similar way to eBay where the bidding process runs over days, heating up as the sale deadline approaches. You receive email alerts as other bidders top your price, but exercise caution.

“In the last two hours the price can explode,” warns Silfverstolpe.

8. Pay up quickly

Once you win, you will have 5 to 10 bank days to pay and make transport arrangements for your purchase. It’s worth doing this quickly as some auction houses charge storage fees after a few days.

9. Go with your heart

What to buy? Buy with your heart (but let your wallet set the price limit) – then you are more likely to enjoy the item and keep it longer.

10. Remember the date

Don’t forget to note the date and time of the sale, so you are sure not to miss it.

Why not try an online auction yourself?

Click on one of the listings above or visit Barnebys to browse any of more than half-million items for sale from more than 1,600 auction houses worldwide.

This article was produced by The Local and sponsored by Barnebys.

PROPERTY

How to ensure your French property is insured for storm damage

Storm Ciaran’s property-wrecking passage through France - with another storm forecast for the weekend - may have many people wondering how comprehensive their insurance cover is. 

How to ensure your French property is insured for storm damage

In the wake of Storm Ciaran, thousands of property owners in France are preparing insurance claims – with initial estimates of the bill for damage between €370 million and €480 million.

Home insurance is compulsory in France, whether you own the property you live in or you rent – and it must include some level of storm damage cover. 

Check also to see if your insurance provides cover in case of a declaration of a catastrophe naturelle.

The garantie tempête (storm guarantee) covers damage caused by violent winds. What constitutes a ‘violent wind’ varies from contract to contract, but there appears to be a widespread consensus of agreement on wind speeds over 100km/h.

In most insurance contracts, this covers damage caused by the storm and within the following 48 hours – so you’re covered if, for example, a tree weakened by the storm comes down within that period and damages your property.

Be aware that, while the storm guarantee automatically covers the main property, it generally only covers any secondary buildings and light constructions – such as a veranda, shed, solar panels, swimming pool or fence – if they are specifically mentioned in the contract. 

The same is true of any cars damaged by debris. A basic insurance contract might not include storm damage, so it is always worth checking.

Damage must be reported to your insurer as quickly as possible. The deadline for making declarations is usually five days after any damage is noticed. This is especially important for second home owners, who may not be at the property when the damage occurs. 

In some cases – such as in the aftermath of Storm Ciaran – insurers may extend the reporting period. But under normal circumstances, it’s five days after the damage has been discovered.

What happens next

To make a claim, the first thing to do is contact your insurer by phone or email. Your insurer will take you through the next steps, but usually you have to send in a declaration – which should include an estimate of any losses and for any repairs, with evidence where possible, such as photographs and any receipts for purchases. 

Your insurer may also request proof of wind intensity, which can be provided for example by a nearby weather station.

The insurance company may appoint an expert to come and assess the damage, so make sure to keep damaged property safe until they arrive, as well as all invoices for any urgent repair work. 

What if you’re a tenant?

If you rent your property, you must report any damage inside the accommodation to your insurer and also notify your landlord so that they can file their own claim. 

In the case of a co-propriete, you must declare damage inside the accommodation to your insurer, while the trustee sends his own declaration to the collective insurance (which sometimes covers the private areas) .

How long does it take for claims to be settled?

Payment of the compensation provided for by the “storm guarantee” depends your home insurance contract. After the insurer has estimated the amount of damage, compensation is generally paid between 10 and 30 days following receipt of the insured’s agreement.

What if we got flooded?

In the case of flooding, you may have to wait for a natural disaster order to be issued. 

Catastrophe naturelle

The ‘state of natural disaster’ is a special procedure that was set up in 1982 so victims of exceptional natural events, such as storms, heavy rain, mudslides and flooding, as well as drought, can be adequately compensated for damage to property.

The government evaluates each area and deems whether it qualifies for the status of catastrophe naturelle (natural disaster). 

Essentially once a zone is declared a natural disaster, victims can claim from a pot of funds created by all insurers. If the zone is not declared a disaster, insurance companies are under no obligation to pay out. 

Under a “state of natural disaster” residents are covered for all those goods and property that are directly damaged by the phenomenon, in this case storms.

It applies to residential or commercial buildings, furniture, vehicles and work equipment that are already covered by insurance policies.

Homes must be already covered by a multi-risk insurance policy for the status of natural disaster to count.

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