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VIENNA

Six ideas to make Vienna even more liveable

Vienna has come second in a list of the world’s most liveable cities, missing out on first place to Melbourne in Australia. Here are some ideas for how to do better next time.

Six ideas to make Vienna even more liveable
The Volksgarten. Photo: Negina Pirzad

It is the fifth year in a row that Melbourne has topped the Economist Intelligence Unit’s (EIU) Liveability Survey. Vancouver and Toronto in Canada came third and fourth, in a ranking based across five areas: stability, infrastructure, education, healthcare and the environment.

Earlier this year, Vienna came top in Mercer’s Quality of Living Survey for 2015, and second in a similar survey by Monocle.

Whilst we happily admit that Vienna is a great city in which to live, we believe there is still room for improvement. Here’s six ideas that could help it really confirm its status as the city for best quality of life. One or two are fairly controversial, so we don’t expect everyone to agree.

Introduce 'the scramble'

Vienna does have great traffic lights. Photo: Wien.gv.at

In many countries, including the UK, Canada and Australia, busy intersections can feature ‘pedestrian scrambles’ – meaning that when the lights go red for traffic those on foot are allowed to cross in any direction including diagonally. And while we’re at it, why not give pedestrians priority at marked zebra crossings and allow us to make our own judgement as to when it's safe to cross a road? No more waiting at traffic free crossings for the lights to turn.

Better cycling lanes

Photo: Velo-City.com

Although Vienna is a pretty bike friendly city, it ranks only 16 in a top 20 list of best cycling cities put together by the Copenhagenize index. In order to compete with cities like Amsterdam and Denmark it still needs to invest in cycling infrastructure – creating even more cycle lanes so that bikes are separated from heavy traffic, and reducing pollution in the city centre.

Crackdown on dog mess

Bag it and bin it, folks. Photo: st-stephens.at

Vienna's 'clean city' campaign has stepped up the fight against dog fouling and dog owners faces fines of up to €225 for failing to clean up after their pooches. However in some districts dog mess is still a problem in residential streets and parks – even more so than in bigger cities like London and Paris. Maybe local schemes where people publish pictures of offenders online would help reduce this foul problem, or failing that a 'canine CSI' to track down errant owners.

Cap the price of a melange

Photo: Tourmycountry.com

Vienna is rightly famed for its grand and historic coffee houses and the traditional coffee known as melange (a coffee with milk foam). However, prices have risen scandalously in some of the more famous cafes along the Ringstrasse and personally we’d like to see a cap on the price of a melange – a maximum of €4 seems reasonable, €6 seems excessive. No wonder that 88 percent of Austrians prefer to drink their coffee at home.

Crack a smile

Photo: leadingpersonality.wordpress.com

A little bit of friendliness wouldn’t hurt the Viennese, and might even improve their reputation with foreigners – they are rather renowned for their grumpiness and aloofness. Grumpy bus drivers, old ladies who shout at you in supermarkets for getting in the way, and waiters who can’t crack a smile even when you tip generously – it’s all part of that particular Viennese way that is starting to feel a little outmoded these days.

Stub it out!

Photo: Paul Gillingwater

Austrians love to smoke – in bars and restaurants, in the office, at the bus stop, in parks, anywhere you can think of really. A complete smoking ban is due to come into force in May 2018, but until then prepare to partake in your fair share of passive smoking if you’re a non-smoker and like to socialise once in a while.

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VIENNA

How do I lower my rent if I pay too much in Vienna?

If you live in an older building, a so called "Altbau", the price per square meter is regulated. If you are paying too much rent, there are ways to lower it and claim your money back.

How do I lower my rent if I pay too much in Vienna?

Vienna is known for offering its residents affordable rents. However, if you live in one of the older apartments in Vienna (Altbau), you should know that there is a limit on how much rent can be charged per square meter.

Some landlords rent out their flats more expensively than they are actually allowed to. The City of Vienna’s rent calculator can help you determine if you are paying too much.

If you believe that your rent is too high, there are three different options on how to bring it down and also get the money back from the time when you paid too much.

Hire a company to take on your case

In Vienna, several companies, known as Prozessfinanzierer in German, will take on your case individually and try to reduce your rent. This could not only result in a lower rent for the future but also in you receiving a refund for the period you overpaid. It is even possible to pursue this after you leave your apartment. 

However, the City of Vienna has warned against using these services. If you are successful, the companies could claim a great portion of the refunded money, ranging from 30 percent to even half. MeinBezirk also reported occasions when employees of these companies have gone door to door, pretending to be city officials to secure contracts with excessively high commission payments.

Tenant protection organisations argue, as cited in Der Standard, that the companies may prioritise their profits over the best interests of tenants, negatively impacting tenant-landlord relationships.

However, these companies typically operate on a ‘no win-no fee’ basis, which means that you do not have to pay anything if the reduction attempt is unsuccessful. 

READ MORE: Gemeindebau: How do you qualify for a social housing flat in Vienna?

Get help from the Mietervereinigung

Another option is to get help from the Mietervereinigung. This is a tenants’ association that supports tenants’ rights and interests. A yearly membership costs around €69 in Vienna (it also operates in Austria’s other federal states).

Once you are a member, you can go to them for help. They will assist you with claiming back your rent if you have been overpaying, and can also help with rental problems such as mould, contracts, painting, disputes with landlords and housing standards. 

The association also offer education and information to help you understand your rights and responsibilities under landlord-tenant laws. This includes workshops and seminars about topics related to housing rights and regulations.

The association is also known for publishing guides, brochures, and online resources with practical tips for dealing with common rental issues.

The Mietervereinigung offers services and guidance for its members over the phone, online or through meetings in person. 

Altbau in Alsegrund, district 9 in Vienna. Photo by Melloo on Unsplash

Do it yourself

The third option you have as a tenant is to go to the arbitration board yourself.

The arbitration board is an independent entity established to help resolve conflicts between tenants and landlords outside of the court system. However, this can sometimes be complicated.

You often need certain legal expertise to be successful and the process can be complex and time consuming.

READ NEXT: How does urban gardening work in Vienna?

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