SHARE
COPY LINK
MY ITALIAN CAREER

BUSINESS

‘The future is bright for debt collectors’

Tom Dollard moved to Europe from the US in the mid-1980s and now runs an export business from Italy. He speaks to The Local about the "sink or swim" nature of doing business in Italy and the prospects it offers entrepreneurs.

'The future is bright for debt collectors'
Tom Dollard runs an export consultancy from the Veneto region.

So what brought you to Italy and what did you do for work initially?

I took a year off from painting houses in San Francisco to see Europe, ski, climb, and generally get into trouble in 1985. I liked it so much I'm still here. I initially sold cars to US soldiers for Munich Ford Dealer and between 1988 and 1995 and set up and operated sales offices as a dealer for Ford to US bases in Italy. Then I jumped into real estate for a while, which is a more complicated business to be in here than anywhere else, before setting up a consultancy in the export sector.

You now run FORTI RADICI, an export consultancy, from the Veneto region. Please tell us a bit about that.

The consultancy helps Italian, European and US companies market their products to US government bases overseas – so our core business is to help those companies pursue, win and manage contracts with governments in Europe, Africa and the Middle East. 

Since starting in 2009, our network has spread so that we are now connected throughout the European, African and Middle East regions and can get things done quickly and efficiently in complicated markets and situations. 

We've helped win contracts as diverse as supplying Italian fruit and vegetables to all NATO bases and ships in southern Europe, petroleum to Sardinia and vehicles to US Embassies throughout Africa. We identify a need, find the right firm and then do what's necessary to win contracts.

What made you decide to go it alone?

I always have, since selling newspapers on the boardwalk in Atlantic City 50 years ago.

Did you face many challenges in terms of setting up and doing business in Italy?

Initially, no. By working within the US Status of Forces Agreement (as a Ford dealer to NATO bases in Italy), I was protected. But later on, in my real estate business, I was often paid visits by the 'fisco' (tax collector) – sent by competitors.

Setting up a small business in Italy requires unique knowledge and experience, something that must be acquired the hard way. You need to put in the time, take the hits and learn from mistakes.

Italian exports to countries outside of the EU seem to be holding the economy up. Which products are most in demand.

Italian food is hugely in demand from other countries. Apart from that, imagination and collaboration – I find more of that in Emilia-Romagna than in other areas (for example, the Veneto, where I live), which seem to rely too much on old mechanisms and nepotism.

How would you assess today's business climate in Italy, particularly for foreigners looking to set up here?

Good if you can bring persistence and commercial knowledge, language and computer skills to the party. Otherwise, make sure you have a return ticket.

As a businessman in Italy, what are the main challenges facing business people today?

Finding a field that has a future of more income than outgoings. You also need to have the right business consultant, tax consultant and lawyer.

A recession can also bring about opportunities…do you think this is the case for Italy? 

Well, the future is bright for debt collectors.

What can Italy do to attract more entrepreneurs and help those who are already in business?

It's a lost cause. One needs to accept the fact that most civil servants are only concerned about how much they can make, looking good and doing as little as possible (hopefully, also doing as little harm as possible).

What would you advise other foreigners looking to set up here?

Either come with a little money and a lot of drive, and take the 'sink or swim approach', or start with a job teaching English, which is always in demand.

Don't miss a story about Italy – Join us on Facebook and Twitter.

Member comments

Log in here to leave a comment.
Become a Member to leave a comment.

ENVIRONMENT

Sweden’s SSAB to build €4.5bn green steel plant in Luleå 

The Swedish steel giant SSAB has announced plans to build a new steel plant in Luleå for 52 billion kronor (€4.5 billion), with the new plant expected to produce 2.5 million tons of steel a year from 2028.

Sweden's SSAB to build €4.5bn green steel plant in Luleå 

“The transformation of Luleå is a major step on our journey to fossil-free steel production,” the company’s chief executive, Martin Lindqvist, said in a press release. “We will remove seven percent of Sweden’s carbon dioxide emissions, strengthen our competitiveness and secure jobs with the most cost-effective and sustainable sheet metal production in Europe.”

The new mini-mill, which is expected to start production at the end of 2028 and to hit full capacity in 2029, will include two electric arc furnaces, advanced secondary metallurgy, a direct strip rolling mill to produce SSABs specialty products, and a cold rolling complex to develop premium products for the transport industry.

It will be fed partly from hydrogen reduced iron ore produced at the HYBRIT joint venture in Gälliväre and partly with scrap steel. The company hopes to receive its environemntal permits by the end of 2024.

READ ALSO: 

The announcement comes just one week after SSAB revealed that it was seeking $500m in funding from the US government to develop a second HYBRIT manufacturing facility, using green hydrogen instead of fossil fuels to produce direct reduced iron and steel.

The company said it also hoped to expand capacity at SSAB’s steel mill in Montpelier, Iowa. 

The two new investment announcements strengthen the company’s claim to be the global pioneer in fossil-free steel.

It produced the world’s first sponge iron made with hydrogen instead of coke at its Hybrit pilot plant in Luleå in 2021. Gälliväre was chosen that same year as the site for the world’s first industrial scale plant using the technology. 

In 2023, SSAB announced it would transform its steel mill in Oxelösund to fossil-free production.

The company’s Raahe mill in Finland, which currently has new most advanced equipment, will be the last of the company’s big plants to shift away from blast furnaces. 

The steel industry currently produces 7 percent of the world’s carbon dioxide emissions, and shifting to hydrogen reduced steel and closing blast furnaces will reduce Sweden’s carbon emissions by 10 per cent and Finland’s by 7 per cent.

SHOW COMMENTS