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CHRISTMAS

Santa’s helpers await Christmas wish lists

Christmas may still be a way off, but German children are already getting in the spirit, sending letters to Baby Jesus and regional versions of Father Christmas - and his helpers are busy replying - often in English.

Santa's helpers await Christmas wish lists
Photo: DPA

More than 3,000 have already arrived in the Christmas sorting office in Himmelstadt, Bavaria. These ones are addressed the Christkind, the infant Jesus who traditionally brings gifts to children in southern Germany on 24 December.

That is just the beginning, said Rosemarie Schotte, who has run the Himmelstadt office for almost 20 years. “By the end of the season we’re sure to have more than 80,000 again,” she said.

Each one gets a reply in an envelope bearing a special stamp and of course the postmark showing where it was sent from – and, Schotte told The Local, if the letters are in English, they’ll receive a reply in English.

Elsewhere in Germany, requests are made to instead to Father Christmas – the Weihnachtsmann – or to St Nicholas, who delivers his gifts on 6 December.

Seven special Christmas post offices receive the letters – whose numbers just keep growing.

“Despite texting, Facebook and Twitter, there are more every year. That’s the trend we’re recording. It’s astonishing,” said post office spokesman Alexander Böhm.

Most children send their Christmas wish lists. Few seem to beat about the bush in stating their preferences. “The kids are always bang up to date, especially as far as toys are concerned. Whatever’s just come on the market often ends up on the lists,” noted Schotte.

Others write with more personal problems such as requests for help, for sick relatives or from irritating siblings. These too receive individual replies.

“If the children have made a really special effort, then we write a few extra lines,” said Schotte.

Many of the elves are volunteers; the postage and organisational costs are met by Deutsche Post.

“It’s simply a beautiful thing,” said Böhm.

Though for the sake of frazzled parents up and down the land, let’s just hope that Santa doesn’t dish out too many rash promises amidst all the festive good-will.

Children hoping to boost their hauls should write to the following addresses, making sure that their own details are legible. Most will deal with English letters and reply in English.

HIMMELPFORT (Brandenburg) An den Weihnachtsmann, Weihnachtspostfiliale 16798 Himmelpfort.

HIMMELSTADT (Bavaria) An das Christkind, 97267 Himmelstadt

HIMMELPFORTEN (Lower Saxony) An das Christkind / An den Weihnachtsmann, 21709 Himmelpforten

ST NIKOLAUS (Saarland) An den Nikolaus, 66351 Großrosseln-St. Nikolaus

ENGELSKIRCHEN (North Rhine-Westphalia) An das Christkind, 51777 Engelskirchen

HIMMELSTHÜR (Lower Saxony) An den Weihnachtsmann, Himmelsthür, 31117 Hildesheim

NIKOLAUSDORF (Lower Saxony) An den Nikolaus, Nikolausdorf, 49681 Garrel

DPA/The Local/pmw

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POST

Can you rely on Sweden’s Postnord to deliver cards and presents on time?

Wednesday marks the last day you can send first class letters or parcels in Sweden and still hope they'll make it in time for Christmas Eve. But how reliable is PostNord, the company which runs Sweden's postal service?

Can you rely on Sweden's Postnord to deliver cards and presents on time?

What can you still send and hope for it to be delivered by Christmas? 

The Christmas deadline for letters and parcels outside of Sweden already passed on December 12th, as has the deadline for ordering anything online and hoping for it to arrive on time, with most e-commerce companies advising customers that anything ordered later than December 19th will not arrive in time. 

But if you’re sending first-class letters, pre-paid parcels, and small packages for delivery through the letterbox, you can still send them up until December 21st. The same goes for other parcel services such as Postnord MyPack Home, PostNord MyPack Home small, PostNord MyPack Collect, and Postpaket parcels.  

And if you’re willing to pay a bit extra, you can send express mail letters, express parcels, and first class ‘varubrev’ small parcels up until December 22nd. 

“Those dates still apply. We have written in a press statement that if you send by those dates you can be pretty sure that they will arrive in time,” Anders Porelius, head of press at PostNord, told The Local on Tuesday. 

But can you trust Postnord to deliver when they say they will? 

Not entirely.

The Swedish Post and Telecom Authority, Sweden’s postal regulator, ruled on December 8th that the company was failing to meet its regulatory target of delivering 95 percent of all letters within two working days, with 28 million letters delivered late between June and November. 

An investigative documentary by TV4’s Kalla Fakta (Cold Facts) programme, was sent pictures showing huge piles of late, undelivered letters in one of PostNord’s terminals, and interviewed postal workers who said that they were unable to complete their deliveries now they had been moved from daily to every other day, as they had twice as many letters to deliver on the days when they worked. 

“You get yelled at by the customers, and rightly so, you get yelled at by your bosses, and you scold yourself because you feel like you’re not able to do enough,” said Emilia Leijon, one postal worker. “We pretty much never manage to deliver a whole satchel. There’s too much post and too little time.” 

What is PostNord doing about the delays? 

The Swedish Post and Telecom Authority has given the company until January 30th to carry out an analysis into why it is not managing to meet its targets, and to draw up an action plan of how it is going to improve. 

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