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Rail service’s hidden cameras ‘illegal’: agency

Sweden's national rail service, SJ, has been slammed by the Data Inspection Board (Datainspektionen) after it was discovered the company was filming staff with hidden cameras to stop widespread pilfering on trains.

Rail service's hidden cameras 'illegal': agency

”To watch over people this way in order to catch a perpetrator seems very much like the secret surveillance that only the police and other crime-fighting agencies can undertake, and then only in the case of serious offences,” said director general Göran Gräslund in a statement on Tuesday.

The Data Inspection Board had received complaints that SJ had been monitoring cleaners by use of secret cameras without informing the staff that they were being filmed.

According to SJ, they had been suffering from problems with pilfering on their trains.

The company had noticed significant shrinkage in the stocks of liquor, beer, food, and candy found on several restaurant cars, the Metro newspaper reported at the time.

To combat the problem, the company installed secret surveillance cameras on two of the trains were most of the offences seemed to occur.

Following the camera’s installation, ten members of the train’s cleaning crews were caught in the act, with one suspect being recorded literally wiping the shelves clean and depositing the booty into a large plastic garbage bag.

However, union representatives complained that SJ lacked a permit to install hidden surveillance cameras in the workplace.

And according to the Data Inspection Board, SJ was violating current Swedish legislation on camera surveillance when they had the cameras installed.

In their decision, the agency noted that secret surveillance is only allowed in extenuating circumstances, when the aim is to combat serious crime.

Pilfering was not deemed serious enough to warrant hidden cameras.

Earlier in the year the Data Inspection Board approved hidden camera surveillance at Danderyds Sjukhus in Stockholm, which had been experiencing problems with sabotage of sterile goods.

”But that was exceptional circumstances due to the serious risks that the sabotage could ensue,” Gräslund said.

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TRAVEL NEWS

Swedish rail company SJs site crashes on Christmas tickets release

The booking site of Sweden's state-owned rail company SJ crashed on Tuesday evening after the company released long-awaited tickets for the Christmas period.

Swedish rail company SJs site crashes on Christmas tickets release

The company on Tuesday night released tickets for the period from December 11th to March 12th next year, only to see the site crash under the volume of booking requests. 

“There are enormous amounts of customers who want to buy tickets, even though it’s the middle of the night,” Lina Edström, a press officer for the company said shortly after midnight. “The home page quite simply can’t cope with responding to so many requests at the same time. 

The site started to work again a few hours later, only to crash once again as people woke up and started booking on Wednesday morning. 

“The reports we are getting is that it’s working for some people and not for others. That’s what we’re seeing as Sweden wakes up and more and more people try and get onto the site,” said Jonas Olsson, another press officer at 7.30am. 

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The release of Christmas tickets in Sweden has been severely delayed because of late publication of the Swedish Transport Administration train plan for 2023, which coordinates the times for all passenger and goods trains in Sweden. 

The train plan should have been published at the start of August, giving companies 18 weeks to set tickets from December 10th. It was only released on October 19th. The administration said that it has had problems due to change over to a digital system. 

Many customers have been complaining that they have seen prices for Christmas trips double in the time it has taken them to book a ticket. 

Olsson told the TT newswire that SJ’s pricing system is based on the level of demand. 

“I understand the frustration, and we may well look at this going forward,” he said. “But even if many people have ended up in this situation, there are many others who have been able to buy cheaper tickets.” 

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