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FINANCE

Germans hang onto cash as rest of world goes electronic

Germany's attachment to cash is under attack, with European Union encouraging people to pay with cards and even mobile phones by making it safer and easier to do so.

Germans hang onto cash as rest of world goes electronic
Photo: DPA

But the German love of using notes and coins in situations where cards are used in many other countries will make it an uphill battle to promote electronic payment here.

The Bundesbank says an average German carries €118 around with them in cash, of which €6.70 is in coins – weighing more than 100 grams. And in 2008, around 82 percent of all transactions were carried out in cash – particularly those for smaller amounts.

Those in favour of electronic payment say it is safer and cheaper than paying in cash, according to Die Welt newspaper on Sunday.

Cash is even more expensive, says the European Commission, and is a useful tool for criminals. In Sweden authorities are expecting cash to be practically phased out over the next few years, and the number of robberies of shops to plummet as a result.

This is not to be expected in Germany, said Malte Krüger of Paysys Consultancy, which advises cash and credit card companies.

“A cashless future is not realistic in the foreseeable future,” he said.

“Many act as if paying by card is much cheaper than cash, but that is not true.” He said the European Commission estimates that cash payments cost between 30 and 55 cents each time, in infrastructure, but Krüger said the figure was more like 14 cents.

As for criminality, Krüger said, “One can say that it is a problem with cash, but one can also say that it’s a security problem in the country.” He said if all payments were to be switched to cards, criminality would simply shift to focus on that.

Die Welt also argues that it is a cultural matter – that Germans simply do not like the idea of their every payment being recorded and thus traceable. Swedes are seemingly far more relaxed about such matters – tax statements are even available online there.

Cash, “offers a space which is not under control – no-one asks where it has come from,” said Ingo Härlen, an economic psychologist.

It is also interesting to see people’s personal emotional relationship to cash when it comes to spending – or overspending. Härlen said the physical act of handing over money can be useful in keeping control of how much a person spends.

Globally, electronic payment methods are on the march, with consultants Arthur D. Little estimating that in 2012, around $250 billion will be paid with mobile phones over text messages.

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Cashless Switzerland: What is Twint and how does it work?

If you live in Switzerland, you are likely no stranger to Twint and maybe even use it regularly to make and receive payments. But if you are not familiar with this app, this is what you should know.

Twint app can be installed on a mobile phone.
“Twinting” money with a smartphone is easy and convenient. Photo by Andrea Piacquadio from Pexels

In Switzerland, the word “Twint” is used both as a noun and a verb.

As a noun, it describes the mobile application which allows you to pay for various goods and services practically everywhere in the country.

As a verb, (“to twint”), it means to send someone money, or receive it, via the same app.

So what exactly is Twint?

Simply put, it is digital cash (not to be confused with bitcoin, which is digital currency) that was first introduced in Switzerland in 2014 and has become very popular since then.

Twint logo. Image by Twint.ch

People like it because it is an easy and quick way to make instantaneous payments, especially in situations when credit cards or physical cash can’t be used.

A big part of its convenience is that it can be used at cash registers, vending machines and parking meters, as well as in online shops — pretty much everywhere in Switzerland, even in places that don’t accept credit cards.

The only similar mode of payment would be your maestro debit card issued by your bank.

This video explains exactly how the process works.

Another advantage of Twint is that you can use it to send money to someone else’s mobile phone — as long as they also have Twint. And you can receive money the same way.

And there are no fees or charges for this service.

How does Twint work?

Anyone can use Twint, but you need a Swiss bank account or a credit card and, of course, a smartphone.

According to Twint website, you need a smartphone with either an iOS (from version 12.2 and upwards) or Android (from version 7 and upwards) operating system and Bluetooth capability (from version 4.0 and upwards).

“It is generally not possible for Twint to be used on Apple devices with an operating system older than “iOS 12.2” or on Android devices with an operating system older than “Android 7”. On Android devices without access to the Google Play Store (e.g. on certain HUAWEI models), the use of Twint app is also not possible”.

But If you have a compatible phone, installing Twint is easy.

Swiss banks offer their own version of the app, and you can download it directly from your bank’s website.

Then, when you use Twint to make a payment, the amount is debited directly from your bank account or credit card.

By the same token, if you receive payment from another Twint user, the money is automatically deposited in your account.

And you are not limited to just one Twint app.

If you have accounts is several banks, or have more than one credit card, you can install and use all of them.

READ MORE: How to open a bank account in Switzerland

Can Twint be used to make payments and receive money from abroad?

For the moment, Twint can be used solely in Switzerland and payments can be made only in Swiss francs – although this may change in future. 

“We are, however, working closely with providers in other countries to develop an international and multi-currency solution”, according to Twint website.

You can find more information about Twint here.

READ MORE: Which bank is best for Americans in Switzerland?

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