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TRANSPORTATION

Deutsche Bahn passengers slam ticket price hike

German railway operator Deutsche Bahn said on Friday it plans to raise ticket prices by 3.9 percent by mid-December, sparking outrage among customers and politicians.

Deutsche Bahn passengers slam ticket price hike
Photo: DPA

Citing rocketing energy prices and climbing personnel costs, Deutsche Bahn said on Friday it was raising ticket prices and charging additional fees for tickets bought over the counter rather than at vending machines or on the Internet.

Karl-Friedrich Rausch, head of Deutsche Bahn’s passenger traffic department, called the price rise “moderate.” The price hike for rail passengers is significantly lower than for car-drivers or air passengers, he said.

Deutsche Bahn Chief Hartmut Mehdorn announced the price hike earlier in August, a move largely intended to assure the company’s profitablity in the course of its long-awaited listing on the Frankfurt stock exchange this autumn. Earlier this month, German news reports said the ticket price increase is expected to raise some €120 million in 2009.

But Friday’s announcement was slammed by groups representing rail passengers, environmental organizations and politicians.

The pro-passenger lobby, Pro Bahn, described the planned price hike as strategically flawed and warned it would deter customers who were willing to give up their cars because of soaring oil prices and switch to rails. The group’s chairman Peter Naumann told news agency dpa that Deutsche Bahn’s decision to charge customers an extra €2.50 if they bought tickets over the counter “discriminated against people.”

Germany’s traffic club, VCD also warned that many customers, particularly older ones, weren’t comfortable using vending machines or the Internet to buy tickets.

Winfried Hermann, spokesman on transportation affairs from the opposition Green party, called the price hike a “brutal rip-off.” Hermann warned Deutsche Bahn was making a mistake by cutting back on personalized service.

“If you want to be a good service-oriented company, you can’t be allowed to punish your customers for wanting personal service,” he said.

TRANSPORTATION

Are taxis in Copenhagen really this bad?

According to an analysis, taxi services in Copenhagen are amongst the worst in Europe.

Are taxis in Copenhagen really this bad?
Photo: Benita Marcussen/Ritzau Scanpix

Copenhagen’s taxi services do not come highly recommended by reviewers on TripAdvisor.

Using ratings given to taxi services in European capital cities on TripAdvisor, website Taxi2Airport.com found the Danish capital to be the lowest-rated by app users.

The best taxi services throughout Europe can be found in Athens, according to the average ratings, while Copenhagen joined fellow Nordic capital Oslo at the bottom of the pile.

City

Average rating (/5)

Athens

4.88

Zagreb

4.50

Bern

4.48

Budapest

4.41

Prague

4.32

Sofia

4.31

Rome

4.29

Madrid

4.27

London

4.05

Paris

4.01

Lisbon

3.98

Amsterdam

3.94

Bucharest

3.92

Berlin

3.89

Vienna

3.87

Stockholm

3.77

Oslo

3.50

Copenhagen

2.72

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

With an average rating of 2.72 out of 5, Copenhagen is in last place in the table. 

The city is synonymous with bicycling, but the municipality and taxi companies regularly announce measures aimed at improving the quality and environmental impact of taxis.

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In a recent survey of The Local readers in Denmark, driving culture in the Scandinavian country received stinging criticism.

Norway’s capital Oslo, another city famed for its love for cycling, achieved a similarly low score of 3.50 out of 5. Famous for its black cabs, London musters a middle-of-the-road 4.05 out of 5, placing it in 9th.

Have you taken a taxi in Copenhagen or do you do so regularly? Have you had any notable bad experience? How do you find services, prices, traffic etc generally? Let us know and we’ll include the best responses in a future article.

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