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The different ways you can make a doctor’s appointment in France

Booking a medical appointment in France can be time-consuming – especially if you are new to the country and are looking for an English-speaking doctor.

Published: 13 May 2024 16:52 CEST
Doctor speaking with patient inside his office
A doctor speaks with one of his patients inside his office. Photo by PASCAL POCHARD-CASABIANCA / AFP

You do not need a carte vitale to book a doctor’s appointment in France – anyone who needs medical help while in the country is entitled to it, but you may not be entitled to any reimbursement if you are not part of the social security system.

Booking a GP’s appointment can be as simple as phoning up your friendly neighbourhood GP, or using an online service such as Doctolib. 

It helps a lot, if you have a médecin traitant – an attending GP, who adds you (and your family, if they can) to their list of patients. 

READ ALSO Explained: How to register with a doctor in France

It is not always easy to find one. Some parts of the country are short of GPs, which means doctors’ lists can fill up very quickly. But it is important that anyone who lives in France is registered with a named GP, especially if they have a carte vitale.

As well as being the main point of contact between patients and the medical profession in all its guises, it is financially responsible to be registered with a GP in France.

Reimbursement on consultations is typically 70 percent through the French healthcare system, but just 30 percent for anyone without a declared doctor. Meanwhile, top-up mutuelle health insurance companies usually require you to declare a médecin traitant and if you don’t, you may not be able to receive reimbursements on certain treatments.

Bear in mind, it is your responsibility to register with a local médecin traitant. But, even after you have done so, you can still make an appointment with any doctor, anywhere in France, and arrange specialist treatment, if you need it. 

READ ALSO 5 things to know about visiting a doctor in France

How do you go about making a GP appointment in France?

There are several options.

Some health centres – more often in larger towns and cities – operate a walk-in policy. But expect waits to be lengthy. Do not, however, assume that your GP operates a system like this.

You can phone for an appointment. This is another very common method. Your GP will have their own system for making appointments – which may even include something that looks, to the uninitiated, very much like a casual walk-in policy. 

Some may have an assistant to deal with booking appointments and other administration. Others may deal with appointments themselves, and may – for example – operate some sort of triage system based on voice messages from patients. 

What about online booking systems?

And many practitioners are now attached to websites, such as Doctolib. As of 2023, about half of all GP appointments in France were made using Doctolib.

READ ALSO How to use: French medical website Doctolib

Be aware that other online booking systems are available. Doctolib is one of the best known, but your GP may be attached to another system, like the health ministry approved site ‘LeMedecin.Fr’.

This website also has a feature where you can take an immediate online consultation with whatever doctor is available at that moment. By clicking ‘Consultez en vidéo maintenant’ you will be connected to the next doctor who is free. This option may involve an additional charge between €5-10 on top of the price of the consultation, and you will be expected to pay when booking.

If you have any trouble with either of these websites, you can go through the list of registered generalists per département on the ‘Ameli’ website. If you use this option, you will need to call the doctor to see if they are open or available for appointments.

In terms of wait times, online systems have helped to significantly reduce the delay between booking and getting an appointment.

According to a 2023 study by Doctolib, about half of all GP appointments were available within three days from the time of booking on their platform.

Similarly, you can use online platforms to check the medical professional’s qualifications and languages spoken, as well as filter based on the doctor’s English abilities. However, this should be taken with a grain of salt because not every medical professional with English listed on their Doctolib page speaks fluent English. 

An increasing number of doctorsoffer video consultations, known as télémédecine in France. This allows professionals – particularly those in more rural areas – to diagnose less serious conditions remotely. This type of consultation is usually only available from those medical practices that are attached to online booking systems. 

Some pharmacies have also begun offering walk-in télémedicine consults, using ‘Medadom’ machines. More information here.

What about specialists?

In France, you book your own consultations with specialists, even if you are referred by a doctor (your GP may offer a recommendation, but won’t always). The good news is that many specialists do use online booking services. Those that do not usually have assistants to take care of the appointments.

READ ALSO: Urgent care: How to get non-emergency medical treatment in France

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LIVING IN FRANCE

5 tips to have the best possible night at France’s Fête de la musique

It can be the most fun day of the year - when France goes music crazy and bands suddenly appear on every street corner - but there are some tips to make your Fête de la musique experience as good as it can possibly be.

Published: 24 June 2024 11:26 CEST
5 tips to have the best possible night at France's Fête de la musique

First, a caveat – this is an entirely personal manifesto based on the things that I have enjoyed over my Fête de la Musique outings over the years. It’s not intended as any kind of hard-and-fast rule and plenty of people will have different experiences.

Feel free to disagree and/or share your festival tips in the comments section below!

1 Ignore the big-name artists

There are always a few big-name artists or concerts in major venues on the Fête de la musique (which happens every year on June 21st).

Ignore them. Sure, stadiums gigs can be great and huge venues can have a wonderful atmosphere – but you can do that any night of the year. It’s not what Fête de la musique is about.

The true spirit of the Fête is the smaller acts who play on street corners, in bars and community venues. They’re free, you can wander between them and stay as long as you like – and there is always something else around the corner.

2 Ignore the big towns

You might think that the big cities have the best music, but if you have the choice, go for a small town or a suburb.

I’ve enjoyed some good Fêtes in Paris, but the best experiences had have been smaller towns or the Paris’ suburbs (Montreuil is good – a commune that carefully cultivates a small-town / village vibe, albeit a very diverse small town where everyone is a hippy, a leftist, or both).

It’s partly a practicality thing – in big cities the acts are spread out and you have to make plans to see something and meet up with friends. In small towns, you just wander along to the main square, then when you’ve seen the acts there, you can saunter up the side streets, each of which will have dozens of bands playing, pausing only to grab a beer and snacks.

But it’s also the vibe; in big cities you can hear good live music all the time and the population is consequently complacent – small towns truly appreciate the Fête de la musique and properly go wild.

Once, in Paris, I was watching a blues band play in the street when a woman tipped water on their heads from her apartment window because she was tired and wanted to go to sleep. Small towns appreciate it when bands play for them.

3 Experiment

There’s a lot of variety on the night, so take advantage – this is your opportunity to hear all kinds of live music from rock to swing, jazz to classical, choirs to DJs.

Didn’t think that a five-piece oud band is your thing? Fête de la musique may change your mind. It’s the night of the year when anything goes, musically, so it’s also the night to try something new.

If you hate it – well it’s free and there’s another band down the street that might be more your thing. But you might discover a lifetime passion for oud music – in fact, by this time next year you might be playing in the oud band. Thanks to the Fête de la musique.

4 Don’t insist on quality

You’ll hear some great bands, but you’ll also hear some that are more about enthusiasm – and that’s all part of the fun.

You’re going to be hearing everything from classic rock to reggae to blues to the above-mentioned five-piece oud band, and as well as the styles the quality may be variable to.

For me, the true spirit of Fête de la musique is the 50-year-old accountant rocking out on his guitar and enjoying the one night of the year when he can dream that if only he hadn’t given up on his high school band, he could now be rich, famous and selling out stadiums, as opposed to filing tax declarations in an office above the florist.

5 Dress comfortably

Some people like to dress up for the Fête and that’s great – it’s a party after all – but the key thing is to wear something that is comfortable and allows you to shake your stuff.

Yes, you will be dancing – you’ll be dancing on street corners, in parks, cafés and perhaps on street furniture if things really get going, and you’ll be dancing with kids, dapper 70-year-old gents and everyone in between.

You need comfortable shoes and clothes that you can really move in.

Dance like no-one is watching. They may be watching, but they won’t be judging. Much. It’s Fête de la musique.

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