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RENTING

Landlord or tenant: Who pays for white goods in Norway when they break?

Aside from being expensive to replace, white goods can cause significant disruption when they break down. So, does the landlord or tenant pay for the cost of replacement?

Pictured are peppers being roasted in an open oven.
Whitegoods are expensive to replace. So, who has to cover the cost? Pictured are peppers being roasted in an open oven. Photo by Louis Hansel on Unsplash

Ovens, fridges, and washing machines—there’s never a good time for them to break down. Sometimes, it can feel like they’ve chosen the worst time possible to pack in.

Unless the rental contract says otherwise, the Tenancy Act will determine how maintenance of the home will be distributed between the tenant and the landlord.

Unless otherwise stated in the contract, the tenant is responsible for maintaining items like smoke detectors, taps, furniture, and loose fixtures.

Things like fridges and washing machines that belong to the landlord can also be the tenant’s responsibility to maintain.

If the goods are integrated into the kitchen, the landlord is generally responsible for repairs and replacements.

Then, there is the responsibility for why something has broken down. If the tenant has broken it, even by accident, the tenant must replace it.

Even if you may be required to cover the maintenance, it may be worth asking the landlord how old the appliance is (to determine how worn down it is) and whether there is still a warranty on the product. If there is a warranty, you can have it repaired or replaced without either party shelling out.

If the breakdown is due to a freak accident that neither party is responsible for, then it is down to the landlord to cover the bill.

However, if an item that the tenant must maintain is so worn or damaged that it may be cheaper to buy a new one than repair it, then the landlord must replace it. Therefore, if the fridge or oven gives out and it would be cheaper to buy a new one, this is the landlord’s job.

The responsibility to replace the goods also means paying for any other associated costs and fixing the logistics. If an oven needs replacing, the landlord must order it. They may contact you to ask for measurements, wish to come around, have someone take measurements, or look at the problem.

If they wish to come to the rental property to take measurements, they will still need to follow the rules for coming—i.e., pre-arrange it with you. If they live outside the country, they may have someone come on their behalf.

Some goods will need an electrician to install them, while others can be installed by the landlord or yourself. If the landlord is responsible for replacing the goods, they are responsible for installation.

If the goods have an output of less than 25 amps and has two-pin plugs, then you can install it yourself if you feel comfortable. If the goods have a higher output, then a professional will need to install it.

Having a professional install the goods is essential for insurance purposes. This is because if insurers can prove the goods weren’t properly installed, you won’t receive any coverage in the event of a fire.

If you use a professional, then the landlord must pay. This also typically means that the bill must be sent to them if they aren’t present when work is carried out. However, you may come to an alternative arrangement whereby they pay you back.

Getting rid of broken white goods is more of a grey area. Thankfully, most outlets offer a recycling service when new goods are delivered. If not, it might be the tenant’s responsibility.

READ ALSO: How to legally dispose of unwanted furniture or white goods in Oslo

What if the landlord doesn’t fix things quickly enough?

The landlord is required to respond to issues with the home in a reasonable amount of time. There isn’t really a suggested time limit for replacing white goods.

However, you will need to factor in time for correspondence, ordering the goods, finding a delivery slot, arranging a time for the landlord to come around, and ordering an electrician. Therefore, even if they are on the ball, it could still take at least a week, if not more.

But if they really start to drag their feet, you have a number of options. You can issue verbal and written complaints, and if the landlord hasn’t fixed the issue within a reasonable time, you can take matters into your own hands and then bill them for the expenses incurred. You may also be able to claim a rent reduction.

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For members

PROPERTY

Home repairs in Norway: When are you legally required to call out a professional?

In Norway homeowners are frequently drawn to taking repairs into their own hands due to the costs. However, some jobs require expertise to ensure they're completed safely and in line with the rules.

Home repairs in Norway: When are you legally required to call out a professional?

If you have friends or acquaintances in Norway who are homeowners, it probably won’t take long before you start hearing (horror) stories about the astronomical costs of hiring professionals to carry out any sort of repair work.

READ MORE: Why the cost of home renovations in Norway is rising

Replacing a fence on your family home property with a garden? Upwards of 200,000 kroner.

a Small bathroom upgrade? Around 300,000 kroner.

Replacing the wooden façade and isolation for a house? Up to 1,000,000 kroner.

All of the prices quoted above are real-life 2023 examples shared by a family living in a terraced house in the Laksevåg borough in Bergen, western Norway.

So, with the potential to save substantial sums by sidestepping high professional fees, is it any wonder that people in Norway are attracted to DIY repairs?

Key considerations before taking up a renovation by yourself

Yes, the prospect of overhauling your home without breaking the bank holds significant appeal in a country as expensive as Norway.

However, you must be aware of a wide range of regulations, safety considerations, and legal requirements before you start a renovation project.

The first reason why you should engage tradespeople in more ambitious fix-up projects is safety.

READ MORE: How does home buyer and seller insurance in Norway work?

A faulty bathroom or electrical installation can cause costly damages or even pose safety risks, such as leaks or fires.

Always remember that the stakes are also high when it comes to a home’s structural integrity, and that’s why complex projects should be left to professionals.

The second is compliance. Norwegian regulations mandate the construction and adaptation of certain rooms, such as bathrooms, which must adhere to strict standards (for example, they need special waterproof membranes).

You can find more information on the relevant building laws and regulations in Norway on the Building Authority’s (Direktoratet for byggkvalitet) webpage.

Last but not least, know that having work done on your property by yourself or an unlicensed worker can negatively affect the sale price of the home down the line – and even shield you from lawsuits.

There are multiple court cases each year where the buyers of a property sue the old owners over unqualified work that has been done on a property that wasn’t reported as such (in 2023, there was a case in Bergen where a homeowner made changes to a load-bearing wall by himself but claimed that professionals did the work… In the end, an inspection revealed that the job wasn’t done properly and negatively affected the house’s structural integrity; the old owner didn’t have documentation to prove that a licensed operator did the work, and he ended up being sued for millions of kroner).

That’s why most homeowners in Norway insist on having professional documentation of the work performed – the sales benefits are apparent, but it can also be very useful in the event of any unforeseen issues.

When to opt for professional services

From complicated plumbing installations and full-on construction to demanding electrical work, the stakes are high when it comes to home safety.

Therefore, it’s recommended to call upon the expertise of licensed tradespeople, particularly plumbers and electricians, when you need to opt for home maintenance and renovations that involve bathroom construction, electrical work, and construction that might affect the structural integrity of your home.

Bathrooms in particular can be quite tricky, as they need to have waterproof membranes and are often equipped with underfloor heating.

When it comes to electrical work, basic tasks like installing plug-in appliances and switching cover plates are permitted. Still, anything involving wiring, such as installing electric heaters or changing light fixtures, requires the expertise of a licensed electrician.

If you’re residing in cooperatively-owned apartment buildings (borettslag in Norwegian), the cooperative must approve any renovations or maintenance that may impact neighbouring units. This includes work affecting shared walls, floors, or ceilings.

READ MORE: The hidden extra costs when buying property in Norway

So, ultimately, while there may be some tasks homeowners can tackle themselves, such as minor electrical adjustments or cosmetic updates, complex projects involving construction, plumbing, or electrical systems require the expertise of trained professionals.

While expensive, their services will bring you peace of mind, and you won’t need to concern yourself with the “what ifs” associated with DIY solutions that might not stand the test of time – or professional scrutiny.

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